information community file
Enterprise services
Apply multiple AI capabilities such as face recognition, character recognition and voice interaction to business scenarios such as telemarketing, customer service, voice quality inspection, collaborative office work, employee attendance, document recognition, etc., improve the internal management efficiency of enterprises, reduce costs and increase competitiveness through intelligent enterprise services
Cooperation consulting
  • Typical business scenarios
  • Customer Stories
  • cooperative partner
  • Related products and services
Typical business scenarios
  • Intelligent telemarketing
  • Smart phone customer service
  • Intelligent voice quality inspection
  • Intelligent online customer service
  • Intelligent collaborative office
  • Smart employee attendance
  • Intelligent document recognition
Application value
Reduce call center labor costs
Filter invalid calls, assist customer service to improve communication efficiency, replace manual interactive voice response, etc., and reduce operating costs
Programme composition
Let users communicate with intelligent agents in a way that is closest to artificial agents, filter invalid information, and finally make artificial agents focus on effective users
Voice to text
Use telephone voice real-time recognition model to convert user voice into text
Intention understanding
Semantic parsing of text to match user intent tags, such as price and location
Broadcast recording
Play the recording corresponding to the tag, and intelligently answer users' questions with the most cordial, natural and true voice
Customer Stories
Customer Stories
More and more customers use Baidu AI services and solutions to efficiently implement, improve the internal service efficiency of enterprises, and enhance the competitiveness of enterprises' products
Technical capability
Voice technology
Character recognition
Face and Human Body
Image technology
Language and knowledge
video technique