information community file
All customer cases - Fangtianxia
Fangtianxia
Fang.com is a professional network platform for the real estate home furnishing industry, focusing on Internet innovation in new housing, second-hand housing, rental housing, home furnishing, real estate research and other fields.
Use product
Support and communication
AI helps to create a real and reliable reference for house purchase
Value achievements
1. Baidu AI technology assists the review of review content, effectively improving the efficiency of review, and greatly reducing human investment;
2. Real time and fast processing of new comments, effectively avoiding audit content backlog, high-quality content refinement delay and other issues, improving user experience;
3. After the automatic refinement of real estate reviews and the launch of AI tags, the bounce rate of review pages decreased by 43.54% month on month, and the length of stay increased significantly;
4. The word-of-mouth analysis of the real estate and the emotional analysis of user comments reflect the overall advantages and disadvantages of a real estate. At the same time, to assess the popularity of the real estate, reliable data has become a must see reference for buyers, and also provides support for developers to carry out word-of-mouth marketing of the real estate.
Case Story
Core demands
The review of Fangtianxia Real Estate covers 65000 new housing projects in 658 cities across the country. The daily average review of buyers' interaction exceeds 500000. In the face of massive content data, it used to require more manpower to review and identify high-quality real content. Generally, each city needs at least one person to maintain. How to complete content review more efficiently with technical means, It is an important demand of Fangtianxia. In addition, Fangtianxia has always been committed to the content analysis of real estate reviews, but the previous analysis is based on the keywords manually split by the operator. The number of keywords is small, the description is single and cannot be dynamically updated, which can only meet the basic classification of review content.
Solution
With regard to the content review of property reviews, Fangtianxia has made every effort to promote the technical review mode. The early stage mainly includes: automatic weight removal to effectively prevent the generation of similar content; Keyword filtering: content with illegal words is automatically filtered and deleted; OCR image filtering, illegal images are automatically filtered and deleted; On this basis, Fangtianxia introduced Baidu Natural Language Emotional Tendency Analysis Technology to automatically identify and refine high-quality content. When automatically refining and classifying, it can be differentiated according to the classification of emotional polarity.
After the introduction of Baidu natural language processing technology, Fangtianxia has formed a set of comment tags for each real estate, which has realized the dynamic updating of tag words according to the real estate, and visually displayed the user reputation of the real estate to buyers and developers.
Establishment of comment tags: Baidu comment opinion extraction technology is used to extract "short tags" and "long tags" from each comment data according to the real estate. The extracted comment tags are clustered and merged through short text similarity technology. During the process, emotional orientation analysis is also conducted to obtain the emotional polarity of comments, and finally tag keywords are displayed on the front page according to the weight.
Technical capability
Voice technology
Character recognition
Face and Human Body
Image technology
Language and knowledge
video technique