Core demands
In the payment scenario, the traditional POS machine interface has simple functions, small screen and no voice prompt. It is inconvenient for consumers to view the interface prompt, check information, and confirm the operation status each time they operate. The cost of literacy is high, resulting in low efficiency and other feelings of poor operation experience. If voice guidance is added to the payment process, consumers can understand the operation steps and status more clearly and improve the overall payment experience.
Solution
Smart Cashier is a payment APP product of UnionPay, which can be installed in the POS machine of Android system to realize the intelligent payment function. By combining Baidu AI voice synthesis technology, Smart Cashier converts text into voice and plays it out. It guides consumers through voice what they need to do in the current operating steps, and whether the operation is successful or the transaction is successful. At the same time, four kinds of speakers (ordinary female voice, ordinary male voice, special male voice and emotional male voice) synthesized by Baidu voice are used in the APP, and subsequent merchants can set them according to the store style.
The specific implementation process is as follows: