How to solve the problem that the background login of zblog does not work?

Yesterday afternoon, a netizen told me " Tianxing formwork studio website There was an error when I opened it. "I opened it and found that everything was in disorder. The CSS did not work at all. I found that the ASP page calling the CSS file displayed errors and Garbled code , quickly log in to the background to check, and found that Zblog background I can't land on it. Yes Error prompt and Garbled code 。

The error prompt is as follows:

Microsoft VBScript Compiler Error '800a03e9'

The following is random code

Baidu immediately found that the error code was different from mine, and then went to zblog The official forum search did not find the answer. I thought that some hacker had hacked my website.

Not willing to stop searching on the Internet to find a solution, but failed.

I can't help it. I'm ready to remove the program and reinstall it.

After backing up the database and post folder, all files were deleted, and a new version of the program zblog was uploaded. Step by step, the program was installed in the background, and a sigh of relief came to my heart. The result was tragic. After entering the background, I wanted to do a file reconstruction, but the same error prompt appeared again, but there was no random code, and the display was "insufficient memory".

Nima, Kendal, hurry to contact the virtual hosting provider and find that they are off work and can only ask questions in the "Ask questions" section of their website. After waiting for two hours, the technician replied“ Hello, there is no problem in checking your website space settings here. For the time being, put your website process pool into a separate process pool for observation. Please try again! Thank you for your support to our work! ”I support your sister. After seeing this reply, the website has been completely restored. Then it took an hour to upload the data backed up before and restore the website.

My conclusions from this event are as follows (I hope it can help you):

1. Copy the error prompt and go to Baidu to search (not necessarily all error prompt codes are the same), see if there is a solution, if not, then implement the following steps

2. Don't be flustered and subjective to judge what the problem is. (In fact, friends who can understand the website log can first check whether there is any trace of intrusion in the website log)

3. Be sure to back up the website data. What zblog needs to back up is the database file (path is/zb_users/DATA/), all files in the post folder (this is all articles), and the currently used theme folder (if you have modified something about the theme, it is recommended to back up; if you have not modified it, you can not use the backup)

4. If there is a problem, you must contact the host provider first. They usually have technicians who can quickly determine what the problem is. When the host provider says no to the host, we can reinstall the program.

Finally, I hope that any problems on your website can be solved quickly. I also hope that the experts of zblog can contact me to exchange ideas.