It's just me

July 19, 2022 265 point heat Three people like it 0 comments

In the morning, I went to the county to do nucleic acid and drove to Anyang east railway station
It may be because of the epidemic situation in Henan
High speed rail stations have strengthened control,
When we enter the station, we have to check the nucleic acid test report for 48 hours,
Because there is no electronic invoice for the refund fee deducted from the app
Then the ticket is refunded through the manual window,
And took away the 22 yuan refund fee reimbursement certificate provided by the staff (at that time, I still thought that the offline service charge was lower than that on the app),


In the afternoon, open 12306 to buy tickets for tomorrow,
It was found that the returned orders were in normal status and no refund was received,
So he called 12306 to answer the question and argued for a while. He refused to admit that everything was normal. He also doubted whether I had gone to the artificial window to refund the fee,
After repeatedly confirming the problem with me, the customer service handled the complaint and transferred it back to Anyang east station,
I repeated the problem to the staff here. The front desk also showed normal. After repeated communication, they confirmed with the staff who had handled business for me that I did handle it in their manual window. He also did refund processing at that time, and the system also showed that the ticket had been refunded,
After checking the data in the background, I found this exception. I have already refunded my ticket. The refund fee is still 20%, 75 yuan of ocean, and 12306 wool can't be collected,
After a brief consultation, they usually settle the accounts of today's day at night or tomorrow morning, and then they will show up,
Inadvertently, he also said that the technician found an abnormal order for me at the backstage. In accordance with the above-mentioned, because of the network fluctuation, not only I but also other passengers were affected, which may be a comfort to me for fear that my mind is unbalanced
(subtext, don't get angry. Everyone else has problems in the morning, not just you.)
To be sad

Gcod

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