Source: Southern Metropolis Daily
Nandu News Intern Huang Chibo, reporter Lian Kai from Nandu, was happy to go on a weekend trip, but Mr. Zhu from Qingyuan was stabbed in the foot by a nail under the carpet of the hotel. Later, Mr. Zhu negotiated with the hotel for compensation, but the hotel staff said it was "extortion". After failing to negotiate with the hotel, Mr. Zhu called 110 to call the police. Yesterday afternoon, under the mediation of the police, the hotel compensated Mr. Zhu 280 yuan for the room charge and apologized to him.
Walking around the hotel room, I was suddenly stabbed on the foot board
On August 26, Mr. Zhu from Qingyuan came to Guangzhou to visit his friends on the weekend. At 1:53 p.m. that day, he booked a luxury single room in Boyi Hotel on Yuancun West Street, Tianhe through eLong. At more than 9 o'clock that evening, Mr. Zhu was stabbed in the foot when he was walking around the hotel room. "I put the fruit next to the TV cabinet, and when I was going to get the fruit, I was stabbed in my foot and sat on the bed with pain." Mr. Zhu found that his foot was bleeding. "Later, I felt two nails on the carpet. When I opened the carpet, there were six rusty nails underneath, the longest of which was about 0.5 cm."
After washing the wound with water, Mr. Zhu called the front desk. "After waiting for a while, the waiter brought the band aid, and I told her that the soles of her feet were bleeding, please call your manager." Mr. Zhu recalled that he made five calls back and forth, "It took 40 minutes for the manager to come." To this end, the hotel manager replied to the Nandu reporter, "At the beginning, Mr. Zhu didn't want to see a doctor himself. He just wanted to talk about compensation first. We were worried about the injury to the soles of the guests' feet, so we hoped that he would see a doctor first." At about 11:00 that night, Mr. Zhu, accompanied by the hotel foreman, went to the nearby Zhongshan Sixth Hospital for medical treatment. The medical record provided by Mr. Zhu showed that "the iron nail stabbed the right foot for one hour." Then Mr. Zhu played tetanus The hotel paid 31 yuan for medical treatment.
The hotel involved said: "The other party has been claiming compensation"
After returning to the hotel in the early morning yesterday, Mr. Zhu negotiated with the hotel. "The hotel manager told me at that time that because I booked the room through eLong, the room fee had not yet arrived at the hotel, and the hotel actually charged 265 yuan for this room, which can be refunded 200 yuan." Mr. Zhu said that he had accepted the compensation plan at that time, "unexpectedly, the manager added a sentence later, saying that I was extorting." In response, the hotel manager told the Nandu reporter, "We have proposed two compensation plans to Mr. Zhu. The first is to pay 200 yuan for the room, and the second is to provide a free night of room accommodation worth 500 yuan. But he has been asking for 500 yuan in cash, and I told him that this is extortion. If he does not accept the 200 yuan cash plan, he can take the legal way to deal with it."
At noon yesterday, under the negotiation of the police, the hotel compensated Mr. Zhu for the 280 yuan room charge actually paid, and apologized to Mr. Zhu. The manager of Boyi Hotel told Nandu reporter, "The nail on the carpet that Mr. Zhu was stabbed into was on the edge of the carpet. It was originally used to fix the carpet and the floor. Maybe the edge of the carpet rose after a long time, so the nail was exposed. At present, we have handled this matter properly under the coordination of the police." "We have removed the nails and carefully checked the room to avoid similar things happening again," the manager added.
