Shandong takes "hard measures" to optimize the "soft environment", planting fertile soil for enterprise development

China News Network, Jinan, October 13 (Li Mingrui) "It used to be tedious to go through the formalities of medical institutions. We had to go to multiple windows and go back and forth many times. Now through the 'I want+' service model, it is very convenient to accept at one window, approve in parallel, and optimize the process." said Ma Donghui, head of a medical service enterprise in Juye County, Heze City.

Juye County allows government affairs to be handled in one window. Courtesy of Juye County Financial Media Center.

According to Li Aiqi, deputy secretary of the Party Leadership Group and deputy director of Juye County Administrative Examination and Approval Service Bureau, in order to further optimize the business environment, the county innovatively launched the "I want to+" ordering service mode, comprehensively sorted out high-frequency service needs such as "I want to open a company" and "I want to open a restaurant", and optimized elements such as merger processing basis and application materials, Standardized one-time notification and "one-time handling" operation process will be formed to allow enterprises and people to "order" as needed.

The business environment is an important "soft power" of a region. In recent years, Shandong has optimized the "soft environment" of business with "hard measures" of service. Proceeding from the immediate needs of enterprises, it has formulated practical and effective measures and methods to enrich the fertile soil for enterprise development.

"Your certificate is complete, and you need to sign here to get your business license." Recently, at the convenience service center of Xingren Street, Zaozhuang High tech Zone, Mr. Wang, a citizen, came to get the business license of the enterprise that had just been handled. As for the convenience of the process, he sighed, "I didn't expect it to be handled so quickly".

People handle business at the convenience service center window of Xingren Street, Zaozhuang High tech Zone. Picture provided by the Publicity Department of Zaozhuang High tech Zone Committee

In order to continuously optimize the business environment, Zaozhuang High tech Zone has extended the approval authority of company (enterprise) registration, partnership enterprise registration and other businesses to the neighborhood convenience service center. According to the staff of Xingren Neighborhood Convenience Service Center, the delegation of approval authority has changed the cumbersome procedures and provided more high-quality and efficient services for enterprises and people.

Also in Zaozhuang, Yinping Town, Yicheng District has established a four level grid management system of "town center - district grid - business enterprise grid - enterprise micro grid", and built a four level management service network of "leading group - district leader - grid leader - grid member, enterprise liaison officer, and enterprise butler team".

The relevant person in charge of Yinping Town said that the town has also established 26 "enterprise steward" teams, implemented the service mechanism of "enterprise whistle blowing and steward reporting", and strengthened the handling of market subjects' demands. At present, it has solved 135 difficult problems such as formalities handling, market development and rights protection for 70 enterprises.

In order to effectively solve the problems of enterprises and people's difficulty in finding preferential policies and slow declaration, Linyi Mengyin County Administrative Examination and Approval Service Bureau, together with the county big data center, innovated to create a "Chengmeng Office" handheld mobile platform for preferential enterprises, which was integrated into the online "policy database" and "enterprise database". After the enterprise owner logged into the "Chengmeng Office" small program through account information, it presented policy query, processing For evaluation and other contents, enterprises can make one click query on demand, apply for hosting through one network, and enjoy the "point to point" service.

According to the relevant staff of Mengyin County Administrative Examination and Approval Service Bureau, at present, the "Chengmeng Office" platform has sorted out and collected 413 preferential policies, of which 316 have achieved "free application and free access" throughout the process, and 97 preferential policies have been fully implemented "easy review and quick approval".

Fei County, also a member of Linyi County, has made overall efforts to optimize the business environment, focusing on reducing the business costs of enterprises and maximizing the convenience of enterprises and the people. The county has set up an enterprise service center in the government service center. In accordance with the goal of "being able to consult, interact, solve problems, deliver and help", the county has created a "one-stop" enterprise service platform with high standards, so that enterprises can "enter one door and do everything", and the enterprise service center can become the "general customer service" of government service enterprises.

In addition, relying on the "Yii Enterprise · Enterprise Comprehensive Service Platform", Fei County has also established two databases of enterprises and policies. The information of market entities' demand projects, lists of preferential policies, "one enterprise, one file" and other information are available. Big data will be fully contrasted and analyzed to achieve intelligent matching, rapid promotion and timely delivery of preferential policies.

The reporter learned that the "Yii Enterprise · Enterprise Comprehensive Service Platform" in Linyi City was launched for trial operation on August 31 this year. It gathered 1073 preferential enterprise policy documents at all levels in Linyi, 2788 online policy cashing items. During the trial operation, the cumulative number of visits was 30000. More than 200 preferential enterprise policies have been pushed to 460000 enterprises, expanding new channels for enterprises to know, use and enjoy policies.

For example, in Linyi, the digital enabling business environment is also used in Laoshan District, Qingdao. Relying on the "Huiqitong" enterprise cloud service AI platform, the district has established a closed-loop processing process that integrates acceptance, order distribution, processing, feedback, return visit, settlement, and satisfaction evaluation, to effectively open the enterprise appeal processing chain.

"The platform has also effectively solved the problem of" enterprises can't see "," can't see "and" can't understand "policies by targeting the policies needed by enterprises, establishing a policy interpretation specialist mechanism, and changing" enterprises find policies "to" policies find enterprises "." A staff member of Laoshan District Bureau of Industry and Information Technology said that up to now, the platform has sorted out 95 district level policies 1047 municipal policies, 47 policy labels, and more than 17000 enterprises visited.

The staff of Qingdao Licang District Government Affairs Service Center is guiding the staff of enterprises to handle relevant business. Photographed by Zhang Ying

In order to better serve the development of enterprises, Licang District of Qingdao City adopts classified policies for enterprises at different stages of development to stimulate the vitality of market development. According to the relevant person in charge, the district implements the "enterprise service commissioner" system for enterprises above designated size, organizes 576 department level cadres to dock with 833 enterprises above designated size respectively, and solves more than 300 enterprise needs ahead.

"For start-ups, the district coordinates the participation of 21 high-frequency enterprise related departments throughout the district, establishes and improves the service system for start-ups, distributes large gift packages for start-ups, and publicizes service project guidelines in various fields of business environment." The person in charge further introduced that, for small, medium-sized and micro enterprises, the district has set up a "policy broadcast room" to accurately interpret the propaganda policies, and set up a "taxpayer school" And successfully helped more than 25000 small, medium-sized and micro enterprises enjoy a tax rebate of 2.33 billion yuan.

In order to optimize administrative approval, innovate and optimize the business environment service mode, Jinshui Street, Pingyin County, Jinan City focuses on the convenience service needs, adheres to innovation to promote the optimization of business environment, and creates a "one-stop" service platform for enterprises and people that integrates comprehensive acceptance, assistant and agency.

Jinshui Street, Pingyin County, Jinan City focuses on the demand for convenient services, and adheres to innovation to promote the optimization of business environment. Courtesy of Jinshui Sub district Office, Pingyin County

In addition, the street has also improved the full coverage of enterprise service system, won the trust of enterprises with the service concept of "nothing bothers, everything comes", encouraged outstanding entrepreneurs to act as "investment spokesperson", and attracted more powerful and reputable enterprises to invest in projects through the recognition, publicity and promotion of entrepreneurs.

In order to create a market-oriented and legalized first-class business environment, Chengwu County, Heze City, gives full play to its relevant functions, carries out in-depth work to optimize the legal business environment, and escorts the development of enterprises.

It is understood that the county takes the political and legal escort workstation as the starting point, sets up special shifts, sets up enterprise service days, gives full play to the functional advantages of political and legal organs, and helps enterprises standardize management and improve risk prevention capabilities. Since this year, 4 enterprise service teams have been set up, with a total of more than 20 services and 36 problems solved through coordination. (End)

key word: High-tech zone, Zaozhuang Doing Business one-stop Courtesy office soft power