2、 How we collect and use your personal information
We understand the importance of personal information for you, and thank you for your trust. In order to provide services to you, we will collect and process your personal information according to the principles of legality, legitimacy and necessity, and disclose it to you as comprehensively, completely and timely as possible. If you find errors or omissions in our disclosure, please contact us through the contact information described in this policy.
When you use our products/services, you need/can choose to authorize us to collect and use personal information in the following two scenarios:
First, basic function In order to provide you with the basic functions of our products/services, you need to authorize us to collect and use the necessary personal information. If you do not provide such necessary information, you will not be able to use (or continue to use) our products/services normally;
Second, Additional Features . In order to optimize your use experience, we will provide you with additional functions of Tianyancha products/services, and you can choose whether to authorize us to collect and use your personal information. If you do not provide such information, you will not be able to use (or continue to use normally) the corresponding additional functions of our products/services, but you can still continue to use the basic functions.
(1) You need to authorize us to collect and use personal information
In order to realize the following basic functions of Tianyancha products/services, we will collect and use your personal information as follows:
one Help you become our registered user
To comply with the requirements of laws and regulations for real name authentication, when you become a registered user of Tianyancha, you need to provide Mobile phone number, SMS verification code, user name and password to be used Used to create an account. You can also choose to improve your user information, Upload avatar, gender, region, graduation school, personal education, graduation year, detailed address, contact name, contact mobile phone number, WeChat, industry, employer, working years, identity and position and other information So that more users can understand you.
two Show you service information
During your use of Tianyancha products/services, in order to identify abnormal account status, understand product adaptability, provide you with page display and search results that better meet your needs according to your screen resolution, and send important message alerts, we may automatically collect your usage and store it as network log information, including:
(1) Device information: In order to facilitate equipment identification, data statistics and analysis, ensure the safety and quality of network access and service operation, and improve anti cheating ability, we will receive and record your use of Equipment related information (including equipment model, equipment brand, operating system version, equipment settings and equipment serial number IMEI, IDFA, OAID, equipment MAC address IMSI、AndroidID、MEID、SerialNumber、 Device environment software and hardware feature information), device location related information (including Lbs, GPS location information, WLAN access point, Bluetooth and base station sensor information), network status information used by the device (including WIFI BSSID, SSID, etc.) . When you use the Tianyan map navigation function in Tianyan search products/services, we will get your Mobile application list information (software list) , which is used to determine whether you have installed Baidu Maps or Gaode Maps, so that you can choose different navigation applications.
In order to prevent malicious programs and ensure the quality and efficiency of operations, we will collect Running process information, overall running of application, application crash, overall installation and usage, performance data, application source 。
(2) Service log information: When we provide you with products/services, we will automatically collect your detailed use of our services as a service log, Including browsing, search query, enterprise monitoring, headline following, invoice title, service progress and IP address/type/home, browser type, telecom operator, language, access date and time 。
In order to provide you with customized services and make it easier for you to see personalized information, we will use your Service log information Or by matching your phone number And so on to provide you with recommendation services or push information you are interested in.
three Respond to your product and service needs
When you conduct enterprise information query and want to obtain the query report by sending it to the mailbox, we need you to fill in e-mail address . If you do not agree with us to collect this information, you may not be able to use our services normally because you cannot obtain the enterprise information query report, but this does not affect your ability to only query enterprise information.
four Service notification
In order to make it easier for you to see the service progress and ensure the security of your account, we will send you the order progress notice, refund progress notice, account security notice and other notices.
In order to let you better understand our products/services, you know and agree that we will use your contact information to send you a notice by SMS or phone, and will send you the order progress notice, refund progress notice, account security notice and other notices.
We may also contact you by SMS, telephone or other means according to the contact information provided by you, recommend products or services provided by us and related companies that may be of interest to you, and send you marketing activity notices, commercial electronic information, or related advertisements.
For the above message notification, you can choose whether to turn off the message sending function or reply to unsubscribe according to the SMS prompt on your personal homepage, or contact us directly to unsubscribe.
Please note that the operation settings of different operating systems and different software versions may be slightly different. For example, you do not want to receive the information about business updates, content information, promotional activities, interactive messages, system notifications, etc. on this version of the page, You can log in to the Tianyan APP, and use the "My" - "Settings" - "Push Message Settings" function to perform self-management control 。
five Order management
(1) When you order VIP members, SVIP members, enterprise packages and other services on Tianyan Search, you may need to provide them according to the selected service type Contact mobile number, etc 。
(2) We will generate an order for you to purchase the value-added service through the system, and the order will state Service information you ordered, specific order number, order creation time, amount you paid We collect this information to help you successfully complete your transaction, ensure your transaction security, inquire about order information, provide customer service and after-sales service, and other purposes that we clearly tell you.
(3) We will send a message to Your mobile phone number Send the key information of the order so that you can know the progress of the order in time.
six Payment function
To complete the payment of value-added service orders, you need to provide Third party payment platform (Alipay, WeChat payment) account And choose a payment method, we will User name, corresponding third-party payment platform account name, order payment related information, order security related equipment information and other necessary information required by anti money laundering laws Share with the third-party payment platform through the SDK embedded in the application, and the aforementioned third-party payment platform will get you Access to network, mobile information, and network status and wifi status 。
seven Respond to your customer service needs
When you contact us or apply for after-sales service and dispute settlement in sales, we need to verify your user identity to ensure the security of your account and system. In order to contact you easily, help you solve the problem as soon as possible or record the solution and results of related problems, we may save your communication/call records and related content with us( Including account information, order information, contact information, and other information provided by you to prove relevant facts ); If you have consulted and complained about specific orders, we will keep your account information and order information.
eight Provide you with questions and answers, comments, group discussions, interactive messages and other services
You can publicly publish information (including text, pictures, etc.) or receive messages sent to you by others through our Q&A, comments, group discussions, interactive messages and other information publishing functions. Please note that in the process of using this product/service, you may display your or others' personal information, such as your avatar, nickname, comments, browsing records, and even personal sensitive information. Please carefully consider whether to publicly share relevant information before using this function. If the personal information of minors is involved in the relevant information, you should obtain the consent of the corresponding guardian of minors in advance.
nine Quick query and sharing interactive services
When you launch the Tianyan search client, we need to access your Shearboard content , read the Enterprise name information, red envelope password, sharing code , which is used to ask whether you want to find related enterprises and determine whether you have participated in related activities, so as to simplify your search operation, realize and complete the query service and activity process functions.
ten Points and coupons
When you collect/use points and coupons in Tianyan APP, we will collect your Point collection record, point redemption record, coupon collection record, coupon use record And display the above information on the "My Points" and "Coupon Collection Center" pages, so that you can manage your points and coupons.
eleven Hearing reminder function
When you use the court hearing reminder or other schedule reminder functions of Tianyan, you need to obtain the Calendar application permission To send you a reminder in time to help you better manage and schedule your schedule.
(2) You can choose to authorize us to collect and use personal information
In order to realize some additional functions of Tianyancha products/services, you can choose to authorize us to collect and use your following information and corresponding device permissions. Your refusal to provide the following personal information will not affect your use of the basic services of Tianyancha products/services.
one "Boss around" function
When you use Tianyancha products/services, the "boss around" function can help you identify and understand the enterprise information and business contacts related to the contacts around you. When you use this function, we need to visit and collect your Address book information , which is used to match the enterprises associated with it and conduct data analysis and automatic classification to generate the list of enterprises associated with your address book information, "Business Contact Report" and friend enterprise labels . The service results of this function are only for your reference, and Tianyan Inspection does not guarantee the timeliness, accuracy and completeness of the service results.
two "Find nearby companies (peers)" function
When you use Tianyancha products/services, you need to provide us with your Geographic location information , so we need to obtain the "Location" permission of your device. At the same time, please be aware that the specific geographical location and analysis on which this function depends are realized through the coordinate system of Baidu Maps SDK embedded by us. The above SDK will obtain your network status and network positioning as the auxiliary positioning basis, access your GPS positioning, and request map related business data (such as map data, route planning).
three "Quick login for number authentication" function
After activating this function, when you use Tianyancha products/services, you can log in with one button through the authenticated mobile phone number. When you experience this function, We will access your phone status in read-only mode (including the phone number of the device, current cellular network information, and operator information) , so we need to get your device's Access Phone Status permission 。
four Image acquisition, storage and upload functions
When you need to log in, upload and save pictures, report files, etc. to the local, we need to obtain the camera permissions and storage permissions of your device so that we can read media audio data, pictures, and local files, as follows:
(1) When you use Tianyan Search products/services, in order to achieve the functions of "scanning business card", "scanning code login" and "scanning code synchronization to the computer end", we need to obtain the Camera Capture permission ;
(2) In order to upload pictures, avatars and videos, we need to obtain the Store permissions , read media video data, pictures, and local files;
(3) To realize the function of saving pictures, we need to obtain the Store permissions 。
five Voice input function
When you use Tianyancha products/services, you can enable the "voice input" function when searching to make your input more convenient. To achieve this function, we will get Vibration permission To prompt you for a voice. We have embedded the online voice dictation SDK, which will get your phone's Bluetooth permissions , realize Bluetooth recording function; Get your phone's read-write permission , provide you with a safe use environment, and more accurately locate problems; Get your phone's network right To determine whether the current network is connected; Get your phone's Microphone permissions , turn on voice input for you to enter audio.
six Improve the authenticity and reliability of the account
In order to improve the authenticity and reliability of your account, help you expand your contacts, facilitate others to understand you and interact with other users, you can voluntarily choose to improve your personal homepage Company, school, position, industry, working years and other information . When you fill in the relevant information, it is deemed that you agree that we collect and display the above information on the relevant page. If you do not provide this information, it will not affect your normal use of other functions and services.
seven Cooperation Opportunities Based on Enterprise Product Services
In order to help you find partners and obtain potential business opportunities, you can choose whether to submit a message and contact information on the product service card of the relevant enterprise or check the contact information of the relevant enterprise. When you submit a message or check the contact information of the enterprise, it is deemed that you agree that the relevant enterprise will contact you.
eight Additional services based on storage permissions
We apply to you for this permission to ensure the stable operation of the client. When you open us Permission to read/write your device storage After that, we will read from or write to your device's storage space Pictures, files, crash log information and other necessary information , used to provide you with functions such as information publishing or recording crash log information locally.
(3) Other rules for collecting and using personal information
If the information you provide contains personal information of other users, you need to ensure that you have obtained legal authorization before providing such personal information to us.
If we use the information for other purposes not specified in this privacy policy, or use the information collected for a specific purpose for other purposes, we will separately ask for your authorization.
According to relevant laws and regulations, we do not need your authorization to collect and use your personal information under the following circumstances:
(1) Related to the personal information controller's performance of the obligations prescribed by laws and regulations;
(2) Directly related to national security and national defense security;
(3) Directly related to public safety, public health and major public interests;
(4) Directly related to criminal investigation, prosecution, trial and judgment execution;
(5) It is difficult to obtain the authorization and consent for the purpose of protecting the life, property and other major legitimate rights and interests of the personal information subject or other individuals;
(6) Use the personal information disclosed to the public by the personal information subject within a reasonable range, unless you explicitly refuse or have a significant impact on personal rights and interests;
(7) Necessary for signing and performing the contract according to the requirements of the personal information subject;
(8) Use personal information collected from legally disclosed information within a reasonable range, such as legal news reports, government information disclosure and other channels, unless you explicitly refuse or have a significant impact on personal rights and interests;
(9) Necessary for maintaining the safe and stable operation of the products or services provided, such as finding and handling the failure of products or services;
(10) Implement news reporting, public opinion supervision and other behaviors for the public interest, and process your personal information within a reasonable range;
(11) When an academic research institution is necessary to carry out statistics or academic research for the public interest, and when it provides the results of academic research or description, it de identifies the personal information contained in the results;
(12) Other circumstances stipulated by laws, regulations or regulatory policies.
Please note that information that alone or in combination with other information cannot identify you or establish direct contact with you is not personal information. If we combine this kind of non personal information with other information to identify the identity of a specific natural person, or use it with personal information, during the combined use, this kind of non personal information will be regarded as personal information, and will be processed and protected in accordance with this privacy policy. According to relevant laws, if we take technical measures and other necessary measures to process personal information, so that the data receiver cannot re identify specific individuals and cannot recover, or we may conduct de identification research, statistical analysis and prediction on the collected information to improve our content and layout and provide product or service support for business decisions, As well as improving our products and services, we do not need to notify you and obtain your consent for the processing of such data.
3、 How do we share, transfer and publicly disclose your personal information
(1) Share
We will not share your personal information with any company, organization or individual other than Tianyancha, except for the following circumstances:
(1) We may share your personal information according to laws and regulations, litigation, dispute resolution needs, or the requirements of administrative and judicial authorities according to law, but such sharing will be to the minimum.
(2) Share with our affiliates. You can use the products or services provided by our affiliated companies, such as enterprise credit information products or services, on the Tianyan search platform. In order to provide you with the above products or services and prevent fraud and security risks, we may share your personal information with our affiliated companies, such as Beijing Jindi Credit Information Service Co., Ltd. However, we will only share necessary personal information, and the use of your personal information by affiliated companies is restricted by this privacy policy. We and our affiliates will strictly abide by this privacy policy.
(3) After your explicit consent, we will share your personal information with the third party you agree to.
(4) When you purchase goods or services through Tianyancha, we will share the necessary transaction related information in your order information to the suppliers of relevant goods or services according to your choice, so as to meet your transaction and after-sales service needs.
(5) When you use Tianyancha products/services, some of our functions/services may need to be completed with the help of SDKs or other similar applications provided by authorized partners, or some services may be directly provided by SDKs or other similar applications of authorized partners. We will only share your information for the legitimate, legitimate, necessary, specific and explicit purposes of this privacy policy statement. Authorized partners can only access the information they need to perform their duties, and we will require them not to use this information for any other purpose through the agreement.
The aforementioned SDK provider's collection and processing of information comply with its own privacy policy, but we will also review the partner's business access qualification and require it to have legal compliance and security, and jointly implement a sound mechanism to protect your personal information from unauthorized access, use or disclosure. When you click Agree to this privacy policy, it is deemed that you authorize our partners to obtain and process your rights and information in accordance with the foregoing provisions.
We will try our best to ensure the security of your personal information and strictly require the third party to keep your personal information confidential. When our cooperation with the third party has ended or the purpose of using the information shared with the third party has been achieved, we will stop providing your personal information to the third party in a timely manner and require the third party to delete it.
(2) Assignment
We will not transfer your personal information to any third party without your prior express consent. If any user engages in the above activities, once found, we will immediately terminate the service agreement with the user and investigate its legal liability.
Exceptions:
(1) After obtaining your explicit consent or based on your active choice, we may transfer your personal information to other parties;
(2) In the case of merger, acquisition or bankruptcy liquidation, or other cases involving merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will inform you of the name and contact information of the recipient, and require the new company and organization holding your personal information to continue to be bound by this privacy policy, otherwise we will require the company Organizations and individuals ask you again for authorization.
(3) Public disclosure
Tianyancha attaches great importance to the security and protection of personal information. We may publicly disclose your personal information only under the following circumstances and on the premise of taking security measures that comply with industry standards:
(1) With your explicit consent or based on your active choice, we may disclose your personal information.
(2) If your personal information must be provided according to the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information according to the required type and disclosure method of personal information. On the premise of compliance with laws and regulations, when we receive the above request for information disclosure, we will require to issue corresponding legal documents, such as subpoenas or investigation letters.
(4) Exceptions to obtaining prior authorization for sharing, transferring and publicly disclosing personal information
In the following cases, sharing, transferring and public disclosure of your personal information do not require your prior authorization:
(1) Related to the personal information controller's performance of the obligations prescribed by laws and regulations;
(2) Directly related to national security and national defense security;
(3) Directly related to public safety, public health and major public interests;
(4) Directly related to criminal investigation, prosecution, trial and judgment execution;
(5) In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;
(6) Your personal information disclosed to the public;
(7) Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
According to the law, if we share, transfer, and publicly disclose the personal information that has been de identified, and ensure that the data receiver cannot recover and re identify the subject of personal information, we will not need to notify you and obtain your consent for the processing of such data.
6、 Your personal information rights and account cancellation
In accordance with relevant laws and regulations, we guarantee that you have the following rights to your personal information:
(1) You have the right to access your personal information
(1) When using the Tianyan search website, you can click your user name link button on the upper right corner of the page to query. If you need to query your enterprise monitoring, enterprise attention, headline attention and other information, please click the corresponding button in the hover menu of your user name in the upper right corner to query.
(2) When using the Tianyan search app, you can enter the "personal homepage" for query; If you need to query your enterprise monitoring, enterprise attention, headline attention and other information, please enter the "My" page for query.
(2) You have the right to correct your personal information
When you need to correct your personal information, you can log on to Tianyan Search App, enter "My - avatar - edit information" to correct at any time, or go to the upper right corner of the webpage, click your user name link button and modify it on the jump page; If you need to modify your corporate monitoring, corporate focus, headline focus and other information, please enter the personal homepage of Tianyancha App to modify, or go to the webpage page, and select the corresponding column in your user name hover menu in the upper right corner to modify; For information that cannot be modified by yourself, you can apply to us for correction according to the contact information specified in this Privacy Policy.
(3) You have the right to delete your personal information
In the following cases, you can enter "My" in Tianyan Search App to delete some of your personal information, or go to the upper right corner of the webpage, click your user name link button and delete it on the pop-up page; For information that cannot be deleted, you can apply to us for deleting personal information according to the contact information specified in this Privacy Policy.
(1) If we deal with personal information in violation of laws and regulations;
(2) If we collect and use your personal information without your consent;
(3) If our handling of personal information violates the agreement with you;
(4) If you no longer use our products or services, or you have cancelled your account in the manner specified in this Privacy Policy;
(5) If we no longer provide you with products or services.
After you or we assist you to delete relevant information, we may not be able to delete the corresponding information from the backup system immediately due to applicable laws and security technology restrictions. We will securely store your personal information and restrict any further processing until the backup can be cleared or anonymous.
(4) You have the right to change the scope of your authorization
If you want to revoke your authorization for us to collect and process your devices (including location, camera, microphone, address book, etc.), you can revoke the continued authorization of this permission at any time through "My Settings Privacy Permission Settings" after authorization . If you want to change or withdraw other personal information that you authorize us to collect and process, you can contact Tianyancha customer service. After you withdraw your consent, we will no longer process the corresponding personal information, and will not be able to continue to provide you with the specific functions and/or services corresponding to the withdrawal of authorization. However, your decision to withdraw your consent should not affect the previous personal information processing based on your authorization.
(5) You have the right to cancel your account
When the account cancellation conditions publicized by Tianyancha are met, you can cancel your Tianyancha account according to the process. The App end logout entry is My - Settings - Account Management - Account Logout; The logout entry of the webpage version is [Account Information] - [Basic Information] - [Logout]. See Tianyan Inspection for details of cancellation conditions, cancellation results and other information Notice on Cancellation Please be aware that your account cancellation will lead to Tianyancha series products, including but not limited to Tianyancha web version( www.tianyancha.com ), Tianyan Search App, Tianyan Search applet, etc. cannot continue to provide services for you, nor can you continue to use this account. After you voluntarily cancel your account, we will stop providing services for you, and delete your personal information or make it anonymous in strict accordance with the requirements of laws and regulations.
Please note that when you contact us for account cancellation, we may need you to provide corresponding information to prove your identity and the legitimacy of your request to ensure security. We will reply to your request within 15 working days after receiving your feedback and verifying your identity. For your reasonable request, we do not charge a fee in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost as the case may be. We may reject those requests that are unreasonable and repetitive, require too many technical means (for example, need to develop new systems or fundamentally change existing practices), bring risks to the legitimate rights and interests of others, or are very impractical.
(6) Right to process personal information of the deceased
If a natural person dies, his or her close relatives may, for their own legitimate and legitimate interests, contact the platform to exercise the above rights of viewing, copying, correcting, deleting, and canceling the relevant personal information of the deceased, unless otherwise arranged by the deceased before his or her death. Please note that to ensure the security of the account, Before you exercise relevant rights, we may need you to provide relevant materials to prove that the natural person has died and that you are a close relative of the deceased.