This year's National Day Golden Week is expected to send 190 million passengers, and the peak of ticket sales is expected to be September 15

Family visiting and tourism flows are intertwined, and this year's Mid Autumn National Day holiday——

Railway passenger flow will show a strong growth trend

For popular train tickets, the railway department suggests to make full use of the function of waiting for tickets

The reporter learned from China National Railway Group Co., Ltd. (hereinafter referred to as "National Railway Group") that this year's railway Golden Week transportation started on September 27 and ended on October 8, lasting 12 days. On September 13, the railway 12306 sold train tickets for the first day of transportation during the National Day Golden Week.

It is estimated that 190 million passengers will be sent——

Golden Week passenger flow will always keep high

This year, the Mid Autumn Festival National Day holiday is a combination of 8 days. The railway department predicts that the flow of family visits and tourism will be intertwined, and the railway passenger flow will show a strong growth trend.

"From the trend of passenger flow, long distance passenger flow will prevail at both ends of the holiday, and there will be peak passenger flow. Short distance passenger flow will prevail in the middle, and it will always remain high," said Shan Xinghua, deputy director of 12306 Science and Technology Innovation Center.

In order to cope with the peak passenger flow, this year's railway Golden Week transportation started on September 27 and ended on October 8, lasting 12 days. It was extended for 2 days before and after the holiday, and the transportation period exceeded the golden week of previous years.

At the same time, the national railway implements the peak operation diagram and increases the input of transport capacity. On the one hand, 320 through passenger trains will be opened across the railway bureau group, including 214 multiple units (including 200 night high-speed trains) and 106 ordinary speed passenger trains. On the other hand, multiple unit operation of multiple units and adding carriages to ordinary speed passenger trains will be adopted to increase passenger seats in popular directions. In principle, full axle or full marshalling operation will be carried out in the direction of entering Beijing, Shanghai and Guangzhou.

According to Shan Xinghua, the average daily passenger seating capacity is expected to increase by 18.5% over the same period of 2019 during the National Day Golden Week; China's railways are expected to send 190 million passengers.

For the possible sudden large passenger flow, the railway department has reserved hot standby train sets, ordinary speed passenger train vehicles and crew members at the main hub nodes in the country. In case of sudden passenger flow, they can be put into operation at any time to meet the travel needs of passengers.

Ticket sales peak is expected to be September 15——

More than 75% of the railway 12306 standby fulfillment success rate

On September 13, the railway department began to sell tickets for the first day of the National Day Golden Week (September 27). "We expect the peak of ticket sales will be on September 15, when the tickets for September 29 will be sold," said Shan Xinghua.

Big data prediction shows that some popular train tickets may appear "second light" phenomenon. Shan Xinghua explained that during the National Day Golden Week, passenger travel demand "piled up", resulting in tight transport capacity in some areas and periods. Especially for some popular routes, some trains with more appropriate starting and ending times and shorter travel time are the preferred travel options for many passengers. When these train tickets are sold, due to the high attention, a large number of passengers quickly "grab tickets" through various ticket sales channels, which may lead to "second light" phenomenon.

According to the data, Beijing, Shanghai, Nanjing, Suzhou, Tianjin, Guangzhou, Shenzhen, Chengdu, Xi'an and other cities will become popular destinations for tourists. In addition, Hangzhou will hold the Asian Games during the National Day Golden Week, which may also become a popular destination for high-speed rail travel. In this regard, Shan Xinghua suggested that the vast number of passengers can make full use of the function of railway 12306 as a standby ticket purchasing. "Historical data shows that the success rate of railway 12306 standby is more than 75%," said Shan Xinghua.

"The summer transport data shows that the daily ticket sales volume of 12306 railway is about 18 million, but the actual passenger delivery volume is only about 14 million, which means that nearly 20% of passengers have the behavior of ticket refund and ticket change." Shan Xinghua said, therefore, she hopes that the passenger friends will increase their patience and extend the waiting time by submitting multiple "date, train number, seat" combination of waiting orders, The success rate of candidates can be increased.

In addition, if it is impossible to buy a direct ticket, it is recommended that the passenger friends buy a connecting ticket to meet the travel demand by taking the bus in sections. Railway 12306 will intelligently recommend the intermediate conversion scheme with surplus tickets for passengers to choose according to their travel needs and surplus tickets. In order to facilitate the transfer of passengers, the railway department has set up convenient channels for the transfer of passengers in 100 main stations. Arrange the station staff to provide guidance service, so that passengers can enter the waiting room without leaving the station, effectively reducing the transit time.

Adjust transport capacity according to ticket sales——

For passengers with waiting tickets, the railway 12306 will actively push to add temporary passenger information

Many passengers have doubts about the ticket rules of 12306 Railway. State Railway Group responded to this.

Look at the ticket time first. The pre-sale period of train tickets is 15 days (including the same day), but the starting time of each station is different. For example, Beijing West Railway Station and Nanjing South Railway Station are 8:00 a.m., Guangzhou South Railway Station is 10:00 a.m., and Shanghai Hongqiao Railway Station is 1:30 p.m. Passenger friends can use the "starting time" query function in the official APP of Railway 12306 to query the starting time of the designated station.

Then look at the distribution of long and short distance tickets. The railway department will give priority to the long-distance passengers from the departure station to the terminal station to meet the ticket quota of long-distance trains. At the same time, taking into account the demand of short distance passengers, when the long distance ticket amount is sufficient, the ticket amount will be dynamically adjusted according to the change of passenger flow demand, and part of the ticket amount will be automatically transferred to the stations along the way in different periods to meet the demand of short distance passengers for ticket purchase. "During the National Day Golden Week transportation period, the railway department will adjust the distribution of transportation capacity on a daily basis to meet the diversified needs of passengers as much as possible," said Shan Xinghua.

Finally, look at the adjustment of transportation capacity. In addition to adjusting the ticket distribution as needed, the railway department will also, according to the ticket sales, re connect and add trains in time, or add temporary passengers. Railway 12306 will inform passengers of such information through 12306APP, SMS, Alipay, etc.

As for ticket purchase on third-party platforms, China Railway Group said that Railway 12306 has never authorized any third-party platform to sell train tickets. The real name system is applied to train ticket purchase, and the identity information corresponds to the ticket information one by one. Third party platforms will retain user information in the process of passenger ticket purchase. There are not only "traps" such as surcharges and bundled sales services, but also risks of personal information disclosure. China Railway Group reminds that passengers must purchase tickets through the official railway channels. The railway 12306 technical team also took targeted preparation measures to focus on preventing malicious ticket grabbing and ensure the stable and efficient operation of the ticketing system. (People's Daily reporter Li Xinping)

key word: Alipay National Day Golden Week Railway sector Transport capacity Transfer