通过 Apple Trade In 换购计划以旧换新

You can kill three birds with one stone by changing purchase, upgrading and saving money.

Through the Apple Trade In exchange program, you can use the device in your hand to exchange for a new one and enjoy super value discounts. Moreover, it can be easily done online or in Apple Store retail stores. If your equipment does not meet the discount conditions, we will also recycle it for free. In this way, you will benefit as well as the earth.

Already started the discount purchase? View Status

There are two ways to change easily.

Discount purchase, online or Apple Store retail store is your choice. From obtaining discounted valuation to returning old equipment, we will provide you with assistance throughout the process.

There are many benefits in changing to Apple.

Either way is simple.

The discount purchase is simple, and it can be easily done online or in Apple Store retail stores. The discount can be transferred to your bank account (online discount only) or used to exchange for new products.
Privacy is protected everywhere.

Whether you are backing up, transferring or erasing personal data, we can show you how to do it in a safe and reliable way.

The Earth also benefits.

If your equipment is in good condition, we will help it find a new owner. If the equipment is not in good condition, we can recycle it for free.

Recycle your device
More effort, less consumption. We use more recycled materials in our products than ever before. We also recycle key materials from waste equipment and reuse them in new products.

Learn more
Create a better future. We have set the goal of 2030 to reduce our carbon footprint by adopting more recycled and renewable materials, clean energy and low-carbon logistics.

Learn more about Apple's 2030 plan

Any questions? There is an answer.

You can discount many Apple devices and third-party devices, including Huawei and Samsung smart phones, and choose to enjoy the discount for new products, or directly transfer the discount to your bank account. If your device doesn't have any discounted value, you can also let Apple recycle it for free.
Yes, Apple products with engravings can be used for discount purchase. If the device is engraved by Apple, the discount amount of the device will not be affected. However, if it is engraved by a third party, it may affect the discount amount of the equipment.
If you have not participated in the annual renewal plan of iPhone, you can buy a new iPhone with qualified devices at apple.com.cn or Apple Store retail stores, and enjoy a discount. At the same time, you can join the annual renewal plan of iPhone.

  If you have joined the annual renewal plan of iPhone and want to remain in the plan, please do not make a discount purchase through the Apple Trade In replacement plan. After you upgrade and purchase and receive the new iPhone, we will arrange a discount for your old iPhone.

You can here (Open in a new window) Check your upgrade eligibility or check whether your device has joined the annual renewal plan of iPhone.

  If you have joined the annual renewal plan of iPhone at present, but choose to continue to make discounts through the Apple Trade In replacement plan, you will withdraw from the annual renewal plan of iPhone, at the same time, you need to bear the unpaid installment of the annual renewal plan of iPhone, as well as the cost of replacing any new iPhone through the Apple Trade In replacement plan.
This depends on the equipment and its model, manufacturer and condition. Answer a few questions accurately. After we receive your equipment and verify its status within the specified time limit, you will most likely receive the estimated rebate in full.

Please note that we need to receive your discounted equipment within 14 days after you receive the new equipment, and the status of the discounted equipment needs to be consistent with the description you provided to us.
sure. The Apple Trade In swap plan is available at apple.com.cn and all Apple Store retail stores.

Our specialist experts will evaluate your equipment on site. If the condition of the equipment is not consistent with the description you provided online, the amount of discount obtained from the in store evaluation may be different from the amount obtained from the online evaluation.
On an iPhone, Apple Watch, or iPad, go to Settings>General and tap About this device. On a Mac device, click the menu and select About This Computer.

If you still can't find it, there are other ways Find the serial number of the product (Open in a new window) 。

You need a device serial number to evaluate the exact amount of discounts for iPhone, iPad, Mac, or Apple Watch.
If you purchase an iPhone, iPad, Mac or Apple Watch, after we receive your discount device and confirm that its status is consistent with your description, you can get the discount discount through the original payment method (the amount does not exceed the total purchase price). If your discount amount is higher than the total purchase price, you will receive this amount through bank transfer.
The whole discount and purchase process usually takes 2-3 weeks. You need to send the old equipment to us within 14 days after receiving the new equipment. The earlier we receive your discount equipment, the earlier we can verify its status and handle your discount discount. It may take 3-5 working days to process the discount.
Your valuation of the discount amount is valid within 14 days after you receive the new equipment. Please make sure that we receive your discounted equipment within this time limit to ensure that you can get a discount on the estimated amount.
You don't have to return the charger, connecting cable, protective case, watch strap and other accessories, but you can also give them to us if you want, and we will recycle them responsibly. However, if you later cancel the discount purchase, these accessories will not be returned to you.
The discount confirmation email you receive will specify how to return the discount equipment. You can choose to make an appointment for express delivery to pick up the goods at your door, or send the equipment to a place that meets the conditions.

understand How to prepare and package your Apple Watch, iPhone or Android device (Open in a new window) 。
understand How to prepare and pack your iPad (Open in a new window) 。
understand How to prepare and package your Mac laptop (Open in a new window) 。
understand How to prepare and package your iMac (Open in a new window) 。
understand How to prepare and package your Mac Pro (Open in a new window) 。
understand How to prepare and package your Mac mini (Open in a new window) 。
If you are online discount, follow the steps below to prepare the equipment.

understand What to do before discount iPhone, iPad or iPod touch (Open in a new window) 。
understand What to do before discount to Mac (Open in a new window) 。
understand What to do before discount to Apple Watch (Open in a new window) 。

If you are in the Apple Store retail store for discount, you just need to back up the data to iCloud in advance, and then take the device to the store for processing.

understand How to back up iPhone, iPad or iPod touch to iCloud (Open in a new window) 。
understand How to back up a Mac to iCloud (Open in a new window) 。
understand How to back up Apple Watch to iCloud (Open in a new window) 。
Turn off Find on your Apple device:

Tap Settings.

Tap iCloud.

If necessary, sign in with your Apple ID.

Close Find.

If the physical device is not around, you can Turn off the Find function through iCloud (Open in a new window) 。
After receiving the new equipment, follow the instructions on transferring personal data in the discount confirmation email.
sure. If you have purchased new equipment online or want to receive discount discount through bank transfer, you can always track status (Open in a new window) 。
If you have not handed over the discounted equipment, you can cancel the replacement purchase as long as you keep the equipment in hand.

If you have delivered the equipment to us, you cannot cancel the discount purchase. However, if we check your equipment and reduce your discount amount quotation, you can choose to reject this quotation.

If you return the new equipment after purchasing it online, your purchase will be automatically canceled, and we will return it to you.
When the condition of your equipment is inconsistent with your description, we will adjust the discount amount quotation.

If the adjusted amount is lower than the original estimate, you can choose to accept or reject the new amount. If you choose to accept, we will continue this discount and return the discount discount by the adjusted amount through the original payment method (in some cases, by bank transfer). If you choose to refuse, we will cancel this discount and return the old equipment to you.

If the adjusted amount is increased, we will automatically increase your discount discount amount.
yes. Our Apple Trade In exchange program allows you to recycle and dispose various Apple devices for free in Apple Store retail stores or apple.com.cn. The recyclable items include the equipment itself, as well as batteries, connecting wires, protective shells, displays and packaging materials. Free recycling service is applicable to our business, education and institutional customers. After receiving your equipment, we will conduct a thorough inspection and evaluation to determine whether the equipment is to be reused or recycled. Whether it is reuse or recycling, all activities related to the disposal of your equipment will be managed in an environmentally responsible manner.
Before you send your device to us or send it to the Apple Store retail store, you must back up the data. After the data backup is saved, clear all personal data from the device to be recycled. After the device is handed over to Apple for recycling, you will no longer be able to get it.

If you choose to mail old equipment, please note the following:
Equipment containing batteries should be packaged in accordance with all applicable laws, regulations and industry best practices, usually including the following guidelines:

Do not ship loose batteries.

Discharge the equipment to less than 30% electricity.

Do not ship disassembled electronic equipment.

Do not transport electronic equipment with bulging, damaged or defective batteries.

For the complete equipment, before putting the product into the corrugated box, it is necessary to place at least 6.35 cm (2.5 inches) of suitable filling materials around it, such as recycled or reused packaging materials.

Only one piece of equipment is transported in each case.

The discount service is provided by Apple's discount service partners. The quoted discount amount is only the estimated price, and the actual discount amount may be lower than the estimated value. The specific amount depends on the condition, configuration, launch year, and sales country or region of the equipment. Not all equipment is eligible for the discounted amount. Only those who have reached the age of 18 and above can participate in the Plan. The discount amount of existing equipment can be used to purchase new Apple equipment. The actual discount amount depends on whether the received equipment that meets the discount conditions is consistent with the equipment description you provided when evaluating the quotation. Sales tax may be payable at the full price of the new equipment. In store discount needs to show a valid ID card issued by the government with photos (local laws may require the storage of this information). This service may only be available in some Apple Store retail stores, and the discount amount of online and in store swap may be different. Some Apple Store retail stores may have different requirements. Apple's discount service partners reserve the right to reject, cancel any discount transaction or limit any device (and its number) for any reason. For more information about discounts and device recycling services, please consult Apple's discount service partners. Other terms of Apple's discount service partners need to be followed.

The product price shown is the price calculated after the product model you entered is used for discount purchase. The installment amount shown above is only an example of the interest free installment estimated using a specific number of periods (only integer amount is displayed, and the amount after the decimal point is not displayed). The actual payment amount is subject to the bank or flower bill. Up to 24 interest free installments can be enjoyed. The number of interest free installments and the minimum limit may be different when you purchase in Apple Store retail stores and online stores. The number of interest free installments and the minimum limit provided by banks and Huabei may be different. The bank or Huabei may require that your available credit limit be greater than the total amount of products purchased before you can use the installment service. For the application and use of credit card or Huabei installment service, please contact the bank or Huabei. Apple does not make any commitment and guarantee. The order may need to meet specific amount requirements. For more information on interest free installment payment, please click here 。 The discount service is provided by Apple's discount service partners. The quoted discount amount is only the estimated price, and the actual discount amount may be lower than the estimated value. The specific amount depends on the condition, configuration, launch year, and sales country or region of the equipment. Not all equipment is eligible for the discounted amount. Only those who have reached the age of 18 and above can participate in the Plan. The discount amount of existing equipment can be used to purchase new Apple equipment. The actual discount amount depends on whether the received equipment that meets the discount conditions is consistent with the equipment description you provided when evaluating the quotation. Sales tax may be payable at the full price of the new equipment. In store discount needs to show a valid ID card issued by the government with photos (local laws may require the storage of this information). This service may only be available in some Apple Store retail stores, and the discount amount of online and in store swap may be different. Some Apple Store retail stores may have different requirements. Apple's discount service partners reserve the right to reject or restrict any device (and its number) for any reason. For more information about discounts and device recycling services, please consult Apple's discount service partners. Other terms of Apple's discount service partners need to be followed.

You can kill three birds with one stone by changing purchase, upgrading and saving money.

There are two ways to change easily.

There are many benefits in changing to Apple.

Either way is simple.

Privacy is protected everywhere.

The Earth also benefits.

Any questions? There is an answer.

What equipment can be used for discount purchase?

Can I discount the equipment with engraving?

Can I discount devices that have joined the iPhone annual renewal plan?

How much can my equipment be discounted?

Can I price the device online first, and then go to the Apple Store retail store for discount?

How can I find the serial number on my Apple device?

When will I get a discount if I buy new equipment online?

How long does the online discount and purchase process take?

How soon do I need to return the discounted equipment?

Do I need to return the parts to get the full discount?

How can I return the discounted equipment?

What preparations should I make for my equipment before discount?

How do I turn off the Find function?

How do I transfer my data to my new device?

Is there any way to track my discount status?

Can I cancel the discount purchase?

Why did I receive the quotation of the adjusted discount amount?

Does Apple provide recycling services?

What preparations should my device make before recycling?