Qianniu Mac is an official product of Alibaba Group, which can be used by Taobao sellers and Tmall merchants. Qianniu Mac version includes the seller's workbench, message center, Ali Wangwang, Quantum Hengdao, order management, commodity management and other main functions. At present, there are two versions: computer version and mobile version.
Function introduction
Real time view of store basic operation data
The data panel on the home page supports data configurations such as orders, evaluations, goods, traffic, visitors, and deals. You can see what you want
Workbench Search Address Bar
Support the search of common websites and plug-ins, and the direct input of Taoxi website
Automatic text conversion of voice messages
The voice message received by the customer service from the buyer will be automatically converted into text display. It is more convenient for the customer service to answer the voice message. This function can only be supported when the user upgrades the latest version of Taobao or Maoke
Send the reason of customer service transfer, and receive the customer service at a glance
Customer service transfer supports sending reasons, receiving customer service does not need to repeatedly ask the buyer for reasons, and reception efficiency is greatly improved
Mark stars in multiple colors to quickly distinguish customers
A variety of color classifications are added to the star, which supports a variety of star marking methods to help distinguish important customers
Software features
Qianniu Mac is a free online business communication software tailored by Alibaba for businessmen. It can help you find customers easily, release and manage business information, grasp business opportunities in time, and negotiate business at any time. Alibaba started to integrate "Tradelink" and "Taobao Wangwang" and launched a unified brand: "Ali Wangwang". After integration, Wangwang users will connect with Tradelink users, and the brands of "Tradelink" and "Taobao Wangwang" will disappear and merge into the unified brand "Ali Wangwang".
The core of Qianniu Mac is to integrate store management tools, business information and business partnerships for sellers, so as to improve the operational efficiency of sellers and promote win-win cooperation between them. Let the seller manage the store more conveniently and efficiently, and make the business easier. In the Qianniu Mac version, Baby Management can display the purchased babies and directly release the babies. At the same time, the seller can also manage the store.
The common functions of Taobao Qianniu Workbench (official download of Qianniu) include baby management, store management, supply center, marketing center and other five parts. Among them, Baby Management can display the purchased babies and directly release them; Store management includes several functions such as "My Store", store decoration, image space and sub account management; The source center can directly go to Alibaba's supply and marketing platform and 1688 purchase wholesale platform for purchase; The marketing center integrates quantum statistics, data center and membership management system; "Others" mainly include Alipay, Ali College and Taobao Loan.
