Alihuahuahuahua.com is a formal online flower shop, which will take any complaint seriously and responsibly. In fact, we are more reluctant than you to see complaints happen. First of all, all staff of Alihuahuahuahuahua.com apologize for failing to provide you with satisfactory goods or services! We will try our best to make up for our mistakes to you. Now, please calm down, first tell us your dissatisfaction and provide us with corresponding picture evidence. Ali Huahua Flower Network will give you a satisfactory answer based on the principle of fairness and justice. No matter how you complain, we will try our best to solve it for you. Before you complain, we suggest you understand Alibaba Huahuahuahua.com General Service Statement 。
When your interests are infringed, you should complain to us as soon as possible, because Alihuahuahuahuahuahua.com always regards customer complaints as support for our work. How customers use Alihuahuahuahuahua.com and feedback information will help us further improve our work. So for your opinion; Suggestions, including any complaints, are urgently needed by Alihuahuahuahuahua. com. We will quickly improve our service based on these feedback information, and give rewards to friends who sincerely pay attention to Alihuahuahuahuahua. com in a timely manner (based on the value of the feedback problems). To increase our interaction and emotional exchange.
We strongly recommend that you complain to us within 2 hours of receiving flowers in summer and 5 hours of receiving flowers in other seasons if the flowers are not fresh. Of course, in order to solve the problem that it may not be convenient for you to know the quality of the flowers delivered at the first time, we have specially taken a series of measures to enable you and your friends to get high-quality services, such as the efforts of our staff and the setting of the relevant contents of the receipt, and we will promptly and accurately inform you of the specific situation of the receipt of the flowers after they are delivered, Including the satisfaction of the recipient. Please go to my order or call our staff directly.
We promise that we will investigate your complaint within 24 hours after receiving it, reply to your opinions on handling it, and provide solutions;
Please refer to the Consumer Rights Protection Law of the People's Republic of China and Alibaba Huahua Flower Website's After sales service of flowers , Green plant after-sales service , Gift after-sales service ， Cake after-sales service Relevant clauses of complaint description.
Complaint hotline of Alihuahuahuahua.com: 400-708-7080 (9-17 o'clock)
