BYD Wuhan Guangchi Huidi 4S Store
[False sales, extremely bad attitude, no reason to refund the deposit] I ordered BYD Handmi Premium - Elite car at Wuhan Guangchi Huidi 4S store on April 4. Before I bought the car, I communicated that the interior color was gray, but the interior color was brown after I arrived, so I gave up buying the car. The 4S store unreasonably withheld my deposit, and I waited for a car for one month, The real time to go to see the car was May 2, but I haven't really gone through the formalities for collecting the car yet. Because the agencies in 5.1 have a holiday, including their staff, so the car can't be handed over to me in a month, that is, on May 4, so the division of responsibility is very clear. Because their 4S store is not familiar with their own products, I failed to collect the car, and I waited for a month without saying anything, The color of the car's interior is different, and the car was delivered after the time agreed in the contract, but my deposit was shamelessly withheld for no reason. Even the manager of the store threatened me to make a complaint, which is enough to show that BYD's sales are very arrogant, without contract awareness, and no one has basic respect for others. Now I have been handling the refund of the deposit for nearly a month, Complaints about the 400 hotline of BYD cars were only recorded, but they didn't dare to give a specific processing time. Anyway, they were delayed. The latest complaint was 6.1. They called 400 and had a deadline of one week to deal with it. When the deadline was exceeded, no one paid attention to them. They were in a state where no one cared about them. Is it still reasonable. BYD is still a detour. My today is your tomorrow, and the road to safeguarding rights is endless.
Black Cat Complaints
06-08
Complaint progress: Processing