auto sina

There is a problem with the lower arm of GAC Honda Haoying reversing abnormal noise

Complaint about car payment: 2020 model Haoying 2.0L automatic two drive sharp, noble version

Question details: Less than four years ago, the chassis of the steering wheel made a strange noise when reversing the car. I went back to the 4S store to check and told them about the problem with the lower arm. The solution was to change a pair of lower arms. The 4S store had already taken a video and uploaded it to the manufacturer's technical department, but the manufacturer rejected my claim. The reason was that the car's warranty period was almost one year past and there was no way to deal with the problem. The lower arm of a car made a strange noise less than four years ago, How dare the quality of garbage be used in consumer cars? Don't ask the 4S store to call me. The manufacturer refused to ask for replacement.

FAW Toyota Ruizhi instrument panel is aging, cracked, oiled and reflective

Complaint about car payment: Ruizhi 2008 2.5S Special Commemorative Edition

Question details: The dashboard is aging and cracked, greasy, reflective and sticky, which affects the driving safety. The manufacturer was asked to replace it, but the problem was not solved.

Geely Vision X3 body and doors are severely rusted

Complaint about car payment: 2019 Geely Vision X3 upgraded 1.5L manual noble

Question details: The two front doors have been embroidered. The 4S store replied that I should bear 30% of the cost of changing the door. I don't agree. It's a quality problem. Why should consumers pay for it!

GAC E'an Trumpchi GE3 air conditioning compressor often fails

Complaint about car payment: 2020 Trumpchi GE3 Internet Happy Edition

Question details: Since I bought the car in 2018, the air compressor has broken twice. In September 2022, I replaced a new compressor and it broke again in May 2024. Now the car has a warranty, and the manufacturer doesn't care. It needs to be repaired at its own expense. I think it is unfair to consumers. Normal compressors have been used for at least five to ten years. Most of the compressors in this car have serious quality problems.

Qichen V DD-i super hybrid replacement subsidy has not been cashed

Complaint about car payment: 110km iE version

Question details: When signing the car purchase contract, they said that there was a replacement subsidy of 8000 yuan, which would be paid in three months, but now it's almost half a year later, the 4S store has terminated the contract with the manufacturer on May 1, and called the manufacturer to say that the liquidation was over, but yesterday called the 4S store and said that the manufacturer was still in liquidation and needed to wait. How can I get the replacement subsidy back. (The boss of the 4S store has stopped acting as the agent of Qichen and focused on being Dongfeng Fengshen).

BYD Seagull 4S Store will sell the second painting vehicle as a new car

Complaint about car payment: 2023 Seagull Vitality Edition

Question details: I bought one BYD Seagull new energy vehicle at the 4S store of BYD Ocean.com on May 5, and was cheated twice by the 4S store and sales. For the first time, the salesperson deliberately concealed the fact that the loan would have to pay liquidated damages one year in advance, and directly recommended the loan plan to repay the loan one year in advance. In the middle, I repeatedly asked the salesperson and loan processing staff whether there was any liquidated damages and service charges one year in advance, and all of them replied that I didn't have any. Until the time of the loan, the bank staff told me that I would have to pay liquidated damages about 1870 yuan one year in advance, I refused the loan and asked why the salesperson didn't tell me there was a penalty, and the salesperson didn't admit his behavior. I asked for a replacement loan. They told me that I couldn't replace the loan (here again they lied to me), and they offered to give me 4 free services to understand this matter. I later agreed to the plan under the pressure of time cost, But the next day when the bank staff called, they told me that if they didn't agree to change the loan, I realized that the 4S store had fooled me again, so I rejected the four free maintenance plan negotiated yesterday and asked for the loan to be changed. They agreed to change the loan (which must be handled at noon), but because I was working hours, I didn't have time to handle it, They also offered to pay me 800 yuan in cash on the basis of four free services. Considering that I was very tired after two days of trouble, they promised them and the loan was over. It was later discovered that the second fraud was also the worst one. The day I went to pick up the car, I couldn't see the paint clearly because it was cloudy, but I saw a scratch on the plastic of the front left wheel arch, so I asked the salesperson

AITO Interested M7 Manufacturer Launches New Model to Damage Owners' Rights and Interests

Complaint about car payment: 1.5T Smart Drive 4WD Max version, 5 seats

Question details: When the car was first ordered, the sales vowed that they would not change the model or introduce new models for at least one year. As a result, it took four months to pick up the car. It was less than six months before the car was directly modified. It was launched on the 192 line of laser radar and cdc damping damping. I can accept other modifications, but in these two items, the improvement of radar detection distance is related to driving safety in the process of intelligent driving, and cdc damping and shock absorption improve the driving comfort of the chassis. I can accept other changes, but these two are quality improvements. Less than 6 months after the launch of the new m7, there have been two major changes, and our 180000 old car owners have been cut! The new M7 has updated the radar, the audio and the shock absorption. The problem of loud rear compartment sound has also been solved. It's a bit excessive. I've only driven it for 4 months! I want to complain.

Hope to deal with cracking of Haval's second-generation big dog new energy Jinhu tire

Complaint about car payment: DHT-PHEV 105km tidal power version Plus

Question details: Less than a year after collecting the car, the tires had aging cracks. After communicating with the manufacturer, they went to the 4S store for inspection. They got the report feedback and could continue to use it. They did not accept the report. The problem with the tires affected driving safety, and hoped to get a reasonable solution.

BYD frigate 07 steering wheel high-speed shaking tire fluid leaks

Complaint about car payment: 2023 frigate 07 DM-i 205KM flagship

Question details: The frigate 07 purchased in August 2023 has the same configuration as the same model of the car by May 14, 2024. The price reduction of 6w in less than one year has in fact seriously damaged the interests of the owners who purchased earlier and regarded consumers as the enemy! This kind of practice, which only pays attention to the sales volume and ignores the rights and interests of consumers, will also be rejected by consumers! It is hoped that BYD will respond to consumers' demands in a positive and open manner and safeguard consumers' reasonable rights and interests! Not only did the price of the car drop for about half a year, but the following conditions occurred: 1. The steering wheel began to shake at about 130 at high speed; 2. The engine started automatically in EV mode. 3. The tyre sealant package was still unopened, so it leaked everywhere. There was spray everywhere under the trunk. I don't know what happened.

The paint around the inside of Xingtu Yaoguang's door is wrinkled

Complaint about car payment: 400T two drive premium version

Question details: The paint around the inner side of the door is wrinkled. I'm worried about the subsequent spread. I think it's a car quality problem. If it doesn't meet the market standard, it will be sold if it doesn't meet the standard, fooling consumers. I don't approve of the compensation plan of the car company, because the paint spraying of the whole car will lead to a sharp drop in the price of the car in the future, which will affect the owner's own interests. The problem was dealt with carelessly.

Chery Ruihu 8 PRO dealers will not return the deposit

Complaint about car payment: 2024 Ruihu 8 PRO champion version 290T two drive peak version 5 seats

Question details: The 4S store staff cheated to induce consumers to pay deposit, which was a normal discount, but deceived consumers only on the day of Double 11, creating a sense of urgency. Because it was almost 6:00 pm at that time, and close to work, I signed a car purchase contract without detailed understanding. I originally said that it was an intention fee, but it was a deposit. I went to the car inspection 16 days after the deposit was paid. My wife was dissatisfied with the car and asked for a refund of the deposit. The 4S store staff did not refuse but asked us to reconsider. A week later, I went to the store again and arranged a test drive at our request. During the test drive, I found that the test drive vehicle smelled strange and asked for a refund of the deposit again. After that, we negotiated with him many times, but it was fruitless. It has been nearly three months now, and no formal purchase contract has been signed for the purchase of the car, nor has the car been officially collected. The 4S store is cheating to induce consumption, and we require a refund of the deposit.

FAW Audi A3 dealers are required to return the vehicles sold in stock

Complaint about car payment: 2023 Audi A3 Sportback 35 TFSI Fashion Sport

Question details: A car was purchased at the end of last year. The date of collection was the end of December, and the invoicing date was 2023.12.16. After checking, it was found that the production date was 9.13, which was more than three months. It was a stock car. Why should it be sold? And a key was lost by the 4S store, and they said that it would be OK to compensate for the key, but it is still unsafe to compensate for the key. Due to the potential safety hazards caused by their mistakes, the 4S store refused to replace the lock of the whole car, so I have only received one key so far when I bought the whole car. At present, the car is parked at home and I dare not use it, so I need to return the car.