客户支持
Our aim is to provide all our Customers with a truly great Customer Experience.We strive to identify our Customer's current and future needs so we can meet and exceed expectations。
BioStatus is anISO9001:2015certified company and that means we take Customer Satisfaction seriously.We set objectives and actively review to ensure that all Customer requirements are understood and communicated across our organisation。
Customer input,feedback or complaints are continually monitored and measured to identify opportunities for improvement.We continually interact directly with individual Customers to ensure that a proper toour Customer Experience is maintained。
Dear BioStatus
It has been a great pleasure to do business with you.I ordered DRAQ7DROP&GO™yesterday,received a call from Anna(as I remember)because I had not given youour VAT number。The product was received today,less than24hours after Iordered the product and safety instructions were included-in Danish–I am impressed。
Thank you。
Dr Charlotte Christie Peterson,Manager,FACS Core Facility,Aarhus University,Denmark
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Do you have a question?
Whether you need technical support for one of our products,one-to-one help in solving a problem or simply guidance on how to go about placing an order,please get in touch.This can be done in a variety of ways:
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Email Us
Email us atenquiry@biostatus.com
Call Us
T:+44 1509 558 163
常见问题解答
Browse our FAQ’s using the button below
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