nine trillion and seven hundred and eighty-seven billion five hundred and one million seven hundred and forty-four thousand seven hundred and ninety-four[1]
Total Quality Management is the latest book written by Mr. Sandholm in 1997. In a clear and concise way, it describes various studies, principles and methods of total quality management used in modern industrial enterprises and service organizations, and discusses the difference between the traditional way of quality and the overall quality.The book particularly emphasizes the realistic quality work idea, and explains how to organize and carry out the overall quality work with the goal of effectiveness and efficiency, which includes a large number of examples of enterprises around the world that have achieved excellent results in the quality centered work.For Chinese enterprises, "standard implementation certification" is conducive to standardizing enterprise management and is the basic work of quality management. To achieve excellent results in quality, enterprises need solid basic work characterized by sincere input of top management and full participation, as well as extensive and effective quality management procedures and methods,It is believed that Dr. Sandholm's new work, which is based on his 35 years of worldwide quality management practice and consulting experience, will really help Chinese enterprises and quality workers.This book can be used as an enterprise leadermanagement decision The reference and guidance for management personnel at all levels and quality workers to carry out quality work.
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Foreword of Chinese translation
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Foreword to the English version of the original book
