CN Specialist: full-time and part-time

Mainland China
Apple Retail

abstract

Date of issue:
Position No.: one hundred and fourteen million four hundred and thirty-eight thousand and thirty
As a specialist, you need to provide appropriate solutions to deliver products to customers, so as to ignite their passion for our products. You need to understand that Apple Store retail stores are committed to providing a unique customer experience. It starts when you find the customer's needs. With the support of your retail store team members, you should provide customers with products that can meet their needs. For you, every day is an opportunity for future visitors to become Apple's loyal customers. You work with others to create a culture where everyone has a sense of belonging and can show their strengths. In this position, you can choose to become a full-time or part-time permanent employee, or work for a short period of time as a full-time busy season employee or part-time intern

describe

As a specialist, you are very good at finding customer needs and then providing inspirational solutions. You are not only the first person that customers meet when they enter the retail store, but also the person who guides them in the whole process, including providing advice, selling, and even setting up their new products. In the retail store, you also have other responsibilities, such as maintaining visual displays or assisting team members. You need to always be curious, keep abreast of the latest developments in products and activities, and be ready to use the knowledge you have learned in your interactions with customers. Your success is measured by the productivity of your team and individuals, as well as the overall performance of your retail store. You are proud to represent Apple, and help customers to establish a lifelong relationship with Apple, from which they can get a great sense of achievement.

Minimum qualification

Key qualifications

Preferred employment qualification

  • Be able to provide excellent customer experience in a very active environment, get inspired in continuous private interactions, and keep energetic.
  • Have a strong interest in technology, especially Apple products, and can quickly understand new products and new functions.
  • Excellent communication skills, able to talk easily and casually in groups, just like talking privately with customers.
  • Respect each other's differences, be willing to understand others, and work together to create an inclusive environment.
  • Show Apple's inclusive and diversified values in daily activities.
  • You love Apple and are eager to share this passion with others.
  • You are willing to understand and implement Apple's unique service style.
  • You have excellent interpersonal skills - approachable, good at listening, and able to empathize.
  • You are flexible in your work arrangements. Your working hours will depend on business needs.

Education background and work experience

Other requirements