BYD
[BYD routine contract, so no deposit will be refunded] I watched the car on BYD Auto Dynasty (Deyang Xingang Yongxuan 4S store), and the price was OK. The sales said that the loan was completely interest free for prepayment, so I paid 5000 deposit and also issued a receipt. Then the clerk asked me to do a preliminary review of loan information and asked me to sign a word for confirmation, I understand it as the confirmation of loan information pre review. After signing, the way of loan changed. Instead, one full year's repayment is required before applying for prepayment. There may be less than one month's interest. The 4S store said that it can help me to wipe out the new interest. But because the statements are inconsistent, there may be other pitfalls, so I gave up buying the car. However, the 4S store said that I had signed the car purchase contract and could not return the deposit. I wonder when I signed it? I didn't make the down payment or apply for a loan from the bank. How could I sign a car purchase contract? I didn't know it was a car purchase contract, but thought it was a loan information confirmation. (It can be understood that when someone calls, he will take whatever you give him, without knowing what you give him) The store will not refund the deposit of 5000 yuan on the ground that it has signed a contract. He said that if the contract was signed yesterday and the subscription was cancelled today, who will bear the loss of the 4S store? But I had no idea that I signed the contract. After signing it, I said I would give up buying the car and asked for a refund of the deposit. The signing method and process of the contract are completely unreasonable and legal, and the contract is partially handwritten, which should be in triplicate, and one copy should be kept by me to prevent handwritten tampering, but the purchase contract was not provided to me throughout the process. The next day I went to the store to negotiate, and the 4S store said that it could refund a deposit of 4000 yuan, and there was no provision to support the source of the deposit refund amount. Even if there was a support source, it should be read to the buyer when signing the contract, and the buyer should determine the adverse terms for itself. The contract was signed unintentionally, so there was no such process. I would like to ask you how to deal with this situation. I have already asked a lawyer to write litigation materials for me. I have called 12345 complaint calls from the Bureau of Commerce and customer service of BYD manufacturers, but I haven't replied yet. Is there any other way to protect my rights? All the above contents are recorded and WeChat screenshots are guaranteed to be true.
Black Cat Complaints
09-20
Complaint progress: Processing