Prompt clause
[Quark] privacy policy is applicable to client software, websites and services provided by [Quark Browser] (collectively referred to as "[Quark] products or services"), including but not limited to products and services applicable to computers and mobile intelligent terminals. This privacy policy is designed to help you understand what data we collect, why we collect it, what we do with it, and how we protect it. Understanding these contents is essential for you to exercise your personal rights and protect your personal information. Please take the time to carefully read this policy before using [Quark] products or services. When you start downloading, accessing or using [Quark] products or services, it means that you have agreed to this privacy policy and rely on our handling of your information. Please note that you can dynamically manage your information through the settings or controls in the product. We also remind you that when you use third-party products or services through [Quark] products or services, your information should be subject to the privacy terms of the third party.
Part I Definitions
This product refers to the software client of [Quark Browser] (domain name: myquark. cn).
Affiliated company: refers to any company, legal institution or legal successor of the above company or legal institution which is or will be controlled, controlled or under common control by a party. Control means (1) directly or indirectly holding more than half of the voting rights; Or (2) directly or indirectly enjoy more than half of the distributable profits; Or (3) directly or indirectly controlling the composition of more than half of the members of the board of directors; Or (4) directly or indirectly holding half of the registered capital.
Personal information: refers to various information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information.
Personal sensitive information: including ID card number, personal biometric information, bank account number, property information, whereabouts, transaction information, personal information of children under 14 years old (including), etc.
Personal information deletion: refers to the act of removing personal information from the system involved in the realization of daily business functions, so that it can not be retrieved or accessed.
Other non personal information: when you use the products or services of this product, this product may automatically receive and record the server values on your website or application. Including but not limited to the keywords you input, the web page records and various records you require to access, the operation status of the product or service of this product, the network environment, exception logs and other basic record information that is clearly and objectively reflected in the product or service server side of this product. The above-mentioned basic record information and other information that cannot identify your personal identity through it do not belong to your personal information.
Part II Privacy Policy
This privacy policy section will help you understand the following:
1. How we collect and use your personal information
2. How we use cookies and similar technologies
3. How do we share, transfer and publicly disclose your personal information
4. How we protect your personal information
5. How do you manage your personal information
6. How do we deal with minors' personal information
7. How your personal information is transferred globally
8. How to update this privacy policy
9. How to contact us
1、 How we collect and use your information
We will collect, store and use the following personal information related to you for the following purposes described in this policy. If you do not provide relevant information, you may not be able to register as our user or enjoy some of our products or services, or achieve the intended effect of relevant services.
(1) Help you become our user
To become our users, so that we can provide user services for you. You need to provide mobile phone number, email address and other information to create a user name and password to become our registered user.
You can choose to further improve the account information of this product. You can provide us with your name, birthday, gender, registered account name, nickname, password, password protection problem, e-mail address, mobile phone number, ID card number and other information to obtain more personalized services. If you provide a real and valid mobile phone number, Taobao account, WeChat, Weibo, QQ, etc. for binding, you can find your account and password more easily when you encounter account problems such as losing your registered account and forgetting your password. However, if you do not provide such information, it will not affect your use of the basic services provided by this product, but may affect your use of this product requires real name authentication, personalized services and other additional functions.
If you only need to use basic services such as browsing and searching, you do not need to register as our user and provide the above information.
When you voluntarily cancel your account, we will make it anonymous or delete your personal information as soon as possible according to the requirements of relevant laws and regulations.
(2) Show and push goods or services for you
In order to improve our products or services and provide you with personalized services, we may, according to your account information, browsing and search records, click records, play records, viewing duration, subscription information, collection records, download records, device information, location information, order information IP address, network environment and other information, as well as the content information you provide when using our services (including but not limited to comments, postings, pop-up screens, community and other content information), extract your browsing, search preferences, behavior habits, location information and other information for feature analysis and user portraits, so as to provide you with customized services more suitable for you and your devices. For example, show or recommend more relevant search results, information flows or advertising and promotion information to you. We may combine your portrait information with the information of other parties authorized by you to better meet your needs. If you do not want to accept the commercial ads we push you, you can cancel it at any time through the corresponding product unsubscribe function.
(3) Provide you with products or services
1. Information you provided to us
In order to facilitate your use of our products or services, you need to choose to fill in and/or submit the information necessary for using our products or services according to the content of the products or services, and sometimes you may also need to provide personal sensitive information such as identity information, contact information, bank or payment transaction account number.
It should be noted that to ensure a smooth product experience, you may receive content or network links from a third party (hereinafter referred to as "the third party") outside Quark and its partners. Quarks have no control over such third parties. You can choose whether to access links, content, products and services provided by third parties. Quark cannot control the privacy and data protection policies of third parties, and such third parties are not bound by this policy. Please refer to the privacy protection policies of these third parties before submitting personal information to them.
2. Information we collect during your use of products or services
In order to provide you with page display and search results that better meet your needs, understand product suitability, identify abnormal account status, and report errors to you, we will collect information about how you use our products or services and associate these information. These information include location information, account information, identity information, device information, log information, network environment, etc., of which device information and log information refer to:
Device information: we will receive and record the information about the device you use (such as the device model, operating system version, device settings, MAC address, unique device ID code and other software and hardware characteristics), the location of the device (such as IP address GPS location and sensor information such as Wi Fi access point, Bluetooth and base station that can provide relevant information).
Log information: When you use our products or services, we will automatically collect your detailed use of our services and save them as relevant network logs. For example, your search query content, browsing records, click records, IP address, browser type, telecom operator, language used, access date and time, and web page records you visited.
Please note that separate device information, log information, etc. are information that cannot identify a specific natural person. In order to provide you with consistent services on the device you use, we will associate the information collected on your various devices (computers, mobile devices). If we combine this kind of non personal information with other information to identify the identity of a specific natural person, or use it with personal information, during the combined use, this kind of non personal information will be regarded as personal information, and unless we obtain your authorization or otherwise specified by laws and regulations, we will anonymize and de identify this kind of personal information.
When you contact us, we may save your account number, telephone number, address, email, IP address, communication/call records and contents or other contact information you left, so as to contact you or help you solve problems, or record the solutions and results of related problems.
3. Your personal information we collected through indirect access
(1) Information about your use or ordering of third-party products or services. In order to provide you with more convenient life services, this product provides you with access to rich third-party services. You can use related functions through [WeChat friends, QQ friends, QQ space, nailed friends, QQ mailbox, email] and other product modules.
(2) When you use the third-party services accessed by this product, you may need to submit your personal information (in some cases, including your identity information, contact information, accommodation information, travel information, transaction information, payment information, account information, nickname, comment content, etc., as well as information that can be shared with the explicit authorization of individuals). You authorize us to provide this information to the third party providing services for you, and authorize us to obtain relevant information from the third party indirectly. If you refuse us to collect such information, we will not be able to provide you with relevant functions and services, but it will not affect your use of basic functions of products or services.
(3) When you use Taobao account, WeChat, Weibo, QQ account to log in to our products or services, we need to verify your identity or bind your account information, and associate the relevant account to our products or services with your authorization.
(4) If you refuse to provide the above information or refuse to authorize, you may not be able to use the corresponding products or services of our affiliated companies or third parties, or cannot display the relevant information, but it will not affect the basic functions of using this product or service.
(4) Provide you with security
Please note that in order to ensure the authenticity of the user's identity and provide you with better security, you can provide us with personal sensitive information such as ID card, military officer card or passport number to complete real name authentication. If you refuse to provide the above information, you may not be able to use the additional services that can be provided only after completing real name authentication, but it will not affect your use of basic services such as browsing and searching.
In order to improve the security of your use of products or services provided by us, our affiliated companies and partners, protect your or other users or the public from personal and property security violations, and better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion, We may use or integrate your user information, behavior information, device information, relevant network logs, and information that our affiliated companies and partners have obtained your authorization or shared according to law to comprehensively judge your account status and transaction risk, conduct identity verification Detect and prevent security incidents, and take necessary record, audit, analysis and disposal measures according to law.
(5) Other uses
(1) Participate in our surveys and activities: We will hold surveys on our products and services from time to time, or hold promotions and lottery activities around the needs of operations. If you need to provide sensitive personal information beyond the permission of this policy when participating in such surveys or activities, we will ask for your consent in advance.
(2) When we use the information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will ask for your consent in advance.
(6) Exceptions to obtaining authorization
According to relevant laws and regulations, your authorization is not required to collect your personal information under the following circumstances:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and judgment execution;
4. It is difficult to obtain your own consent in order to protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals;
5. The personal information collected is disclosed to the public by yourself;
6. Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary for signing the contract according to your requirements;
8. It is necessary for maintaining the safe and stable operation of the products or services provided, such as finding and handling the failure of products or services;
9. Necessary for legal news reporting;
10. When an academic research institution is necessary to carry out statistics or academic research based on the public interest and provides the results of academic research or description to the public, it de identifies the personal information contained in the results;
11. Other circumstances stipulated by laws and regulations.
If we stop operating the functions or services of this product, we will stop collecting your personal information in a timely manner, notify you in the form of notice or announcement, and delete or anonymize the personal information we hold.
2、 How we use cookies and similar technologies
(1) Cookies
In order to ensure the normal operation of this product, provide you with easier access experience, and recommend content you may be interested in, we will store a small data file named Cookie on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites and clients can store your registration account, email, password, preferences, bank account, online payment and/or transaction account and other data.
You can manage or delete cookies according to your preferences. Most web browsers have the ability to block cookies. But if you do this, you need to change the user settings every time you visit our website. For details on how to change browser settings, please visit the relevant settings page of the browser you are using.
(2) Website beacon and pixel tag
In addition to cookies, we will also use website beacons, pixel tags and other similar technologies on websites or clients. For example, the email we send you may contain an address link to our website content. If you click the link, we will track this click to help us understand your product or service preferences so that we can actively improve the customer service experience. Website beacon is usually a transparent image embedded in website or email. With the help of the pixel tag in the email, we can know whether the email is opened or not. If you don't want your activities tracked in this way, you can unsubscribe from our mailing list at any time.
3、 How do we share, transfer and publicly disclose your personal information
(1) Share
We will not share your personal information with companies, organizations and individuals other than the service providers of this product, except for the following circumstances:
1. Share with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. Sharing under legal circumstances: We may share your personal information according to laws and regulations, litigation dispute resolution needs, or the requirements of administrative and judicial authorities according to law.
3. Sharing with affiliated companies: In order to facilitate us to jointly provide services to you based on the associated account, recommend information you may be interested in, protect the personal and property safety of the affiliated companies of this product or service provider or other users or the public from infringement, your personal information may be shared with our affiliated companies. We will only share the necessary personal information (for example, we will share your necessary account information with our affiliated companies to facilitate you to use our Quark account to use our affiliated companies' products or services). If we share your personal sensitive information or the affiliated companies change the use and processing purpose of personal information, we will again seek your authorization and consent.
4. Share with authorized partners: Some of our services will be jointly provided by us and authorized partners for the purpose of realizing the stated purpose in this privacy policy. We may share some of your personal information with partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and only share the personal information necessary for providing services. Our partners have no right to use the shared personal information for other purposes unrelated to products or services.
At present, our authorized partners include the following types:
a. Software service providers, intelligent device providers and system service providers.
When this product is combined with third-party software and device systems to provide you with location-based services, it may collect your location information and device information and provide them to the system based on your authorization and settings for system positioning. At the same time, it may also include personal information such as the registration account, nickname, etc. that you have filled in separately as required. If you refuse to collect and use such information, you need to set it in the device system or turn off the software that provides services. This product cannot turn off relevant services through automatic or manual settings.
b. Suppliers, service providers and other partners.
We may send information to suppliers, service providers and other partners that support our business, including providing technical infrastructure services, providing functional services within or after product links, analyzing the use of our services, measuring the effectiveness of advertising and services, providing customer services and surveys.
c. Authorized partners for advertising and analysis services.
Without your authorization, we will not share your personal information with partners who provide advertising and analysis services. However, we may share the user profile formed by using your information with partners who provide advertising and analysis services to help them improve the effective access rate of advertising and service information without identifying you personally.
d. Other partners such as financial and credit services.
According to the agreements or documents signed between you and relevant partners, or based on the requirements of laws and regulations, legal procedures or mandatory government requirements or judicial rulings, or the legitimate needs of financial, credit review and other institutions, conduct comprehensive statistics, analysis or processing of your personal information, and share the data results with partners to determine your credit status, Screening high-quality users or reducing bad credit.
For companies, organizations and individuals with whom we share personal information, we will sign strict data protection agreements with them, requiring them to handle personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.
(2) Assignment
We will not transfer your personal information to any company, organization or individual, except for the following circumstances:
(1) Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties;
(2) In case of merger, acquisition or bankruptcy liquidation of the service provider of this product, or other cases involving merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this policy, or we will require the company, organization and individual to seek authorization from you again.
(3) Public disclosure
We will only publicly disclose your personal information under the following circumstances:
(1) With your explicit consent or based on your active choice, we may publicly disclose your personal information;
(2) If we determine that you have violated laws and regulations or seriously violated the relevant agreement rules of this product, or to protect the personal and property safety of this product and its associated company users or the public from infringement, we may disclose your personal information in accordance with laws and regulations or the relevant agreement rules of this product with your consent, Including relevant violations and the measures taken by this product against you.
(4) Exceptions to obtaining prior authorization for sharing, transferring and publicly disclosing personal information
In the following cases, sharing, transferring and public disclosure of your personal information do not require your prior authorization:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and judgment execution;
4. In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;
5. Your personal information disclosed to the public;
6. Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
According to the law, sharing and transferring personal information that has been de identified, and ensuring that the data receiver cannot recover and re identify the subject of personal information, does not belong to the external sharing, transfer and public disclosure of personal information, and the storage and processing of such data will not need to be notified to you and your consent.
4、 How we protect your personal information
(1) This product will take appropriate security measures and technical means in line with industry standards to store and protect your personal information to prevent its loss, misuse, unauthorized access or disclosure, tampering or destruction, such as encryption transmission through the network security layer technology SSL, information encryption storage, strict restrictions on data center access Use private network channels and network agents. Your personal information is stored in a password controlled server, and access is restricted.
(2) We have established a department responsible for personal information protection, established a relevant internal control system, and adopted the principle of minimum sufficient authorization for staff who may have access to your information. That is, we only allow employees of this product and its affiliated companies who need to know these information to access or modify these information after taking reasonable measures to verify their identity. At the same time, we will strictly require them to fulfill their confidentiality and security obligations. If they fail to fulfill these obligations, they will be investigated for legal responsibility or terminated the cooperation relationship with this product.
(3) In order to protect your information security, if the user's personal information is incorrect, the product will access, modify or delete relevant information according to the user's requirements after strictly verifying and verifying the identity of the applicant (unless the product must retain these personal information for legitimate reasons).
(4) We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purpose described in this policy, unless the retention period needs to be extended or permitted by law.
(5) The Internet is not an absolutely secure environment. It is uncertain whether the communication methods with other users, such as email, instant messaging, social software, trading platform, etc., are fully encrypted. Please pay attention to protecting the security of your personal information during interactive use.
(6) Please understand that due to the rapid development of computer and Internet technology and the limitation of synchronization speed, various malicious or non malicious attacks may exist or appear. Although this product is continuously committed to improving and strengthening security measures to protect your information from accidents or damage, it cannot always guarantee 100% security of your information.
(7) The system and communication network you use when using products or services, or hardware devices and other products are beyond your control. Please understand and pay attention to protecting your personal information security.
(8) Please note that the information you voluntarily share or even publicly share when using our products and services may involve your or others' personal information or even personal sensitive information. For example, you choose to upload pictures containing personal information when evaluating. Please consider more carefully whether to share or even publicly share relevant information when using our services.
(9) Please use a complex password to help us ensure the security of your account. We will try our best to ensure the security of any information you send us. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.
(10) In case of an unfortunate personal information security incident, we will inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions that you can independently prevent and reduce risks, and the remedial measures for you in accordance with the requirements of laws and regulations. We will inform you of the event by mail, letter, telephone, push notification, etc. When it is difficult to inform the personal information subject one by one, we will take a reasonable and effective way to publish the announcement.
At the same time, we will also report the disposal of personal information security incidents according to the requirements of the regulatory authorities.
5、 How do you manage your personal information
You can access and manage your personal information in the following ways:
(1) Access your personal information
(1) You have the right to access your personal information, except for exceptions stipulated by laws and regulations. You can access your personal information by yourself in the following ways:
Account information - If you want to access or edit your personal profile information in your account, you can perform such operations by logging in to your account.
Clear data - you can log in to the account to clear the historical data by "History" - Delete - Confirm to clear the browser history.
(2) If you cannot access such personal information through the above path, you can contact us at any time through Quark customer service. We will reply to your request within 30 days.
(3) For other personal information generated during your use of our products or services, we will provide it to you in accordance with the relevant arrangements in "Paragraph (7) Responding to your above request" of this article.
(2) Correct or supplement your personal information
When you find that our personal information about you is wrong, you have the right to ask us to make corrections or supplements. You can apply for correction or supplementation in the way listed in "(I) Access to your personal information".
(3) Delete your personal information
(1) You can delete some of your personal information in the way listed in "(I) Access to your personal information".
(2) In the following cases, you can request us to delete personal information:
1. If we deal with personal information in violation of laws and regulations;
2. If we collect and use your personal information without your explicit consent;
3. If our handling of personal information seriously violates the agreement with you;
4. If you no longer use our products or services, or you take the initiative to cancel your account;
5. If we never provide you with products or services again.
(3) If we decide to respond to your request for deletion, we will also notify the subjects who have obtained your personal information from us as far as possible and require them to delete it in a timely manner, unless otherwise stipulated by laws and regulations, or these subjects have obtained your independent authorization.
(4) When you delete information from our service, we may not delete the corresponding information from the backup system immediately, but will delete the information when the backup is updated.
(4) Change the scope of your authorization and consent
Each business function requires some basic personal information to complete (see "Part II" of this privacy policy). In addition, you can revoke partial authorization by unbinding, modifying personal settings, deleting relevant information, etc., or by closing the function.
When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous personal information processing based on your authorization.
(5) Account cancellation of personal information subject
(1) You can submit an account cancellation application on the "Account Cancellation" page by yourself.
(2) After you voluntarily cancel your account, we will stop providing you with products or services, delete your personal information or make it anonymous according to the requirements of applicable laws.
(6) Automatic decision of constraint information system
In some business functions, we may only make decisions based on non manual automatic decision-making mechanisms such as information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation, and we will also provide appeal methods on the premise of not infringing the trade secrets of this product or other users' rights and interests, and social and public interests.
(7) Respond to your request above
(1) To ensure security, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request.
(2) We will reply within 30 days. If you are not satisfied, you can also lodge a complaint through the customer service contact information specified in Article 9 of this privacy policy.
(3) For your reasonable request, we do not charge a fee in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost as appropriate. We may reject those requests that are unreasonable and repetitive, require too many technical means (for example, need to develop new systems or fundamentally change existing practices), bring risks to the legitimate rights and interests of others, or are very impractical.
(4) Under the following circumstances, we will not be able to respond to your request according to the requirements of laws and regulations:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and execution of judgments;
4. There is sufficient evidence to show that the personal information subject has subjective malice or abuse of rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations;
6. Involving trade secrets.
6、 How do we deal with minors' personal information
(1) Without the consent of parents or guardians, minors are not allowed to create their own user accounts. If you are a minor, we suggest that you ask your parents or guardians to read this privacy policy carefully, and use our services or provide information to us with the consent of your parents or guardians.
(2) In the case of collecting personal information of minors by using our products or services with the consent of parents or guardians, we will only use, share, transfer or disclose this information when laws and regulations permit, parents or guardians explicitly agree or it is necessary to protect minors.
7、 How your personal information is transferred globally
Personal information collected and generated during our operations in the People's Republic of China is stored in China, except for the following circumstances:
1. Laws and regulations have clear provisions;
2. Obtain your explicit authorization;
3. You conduct cross-border transactions and other personal initiatives through the Internet.
In view of the above situations, we will ensure that your personal information is adequately protected according to this privacy policy.
8、 How to update this privacy policy
Our privacy policy may change.
(1) Without your explicit consent, we will not limit your rights under this privacy policy. We will publish any changes to the privacy policy on a special page (Settings - About the bottom - Privacy policy).
(2) For major changes, we will also provide more significant notifications (including notification through Quark website and even pop-up tips).
Major changes referred to in this policy include but are not limited to:
1. Our service model has undergone significant changes. For example, the purpose of processing personal information, the type of personal information processed, and the use mode of personal information;
2. Significant changes have taken place in our control rights and other aspects. For example, changes in owners caused by mergers and acquisitions;
3. The main objects of personal information sharing, transfer or public disclosure have changed;
4. Your right to participate in personal information processing and the way you exercise it have changed significantly;
5. When the responsible department, contact information and complaint channel for handling personal information security change;
6. When the personal information security impact assessment report indicates that there is a high risk.
9、 How to contact us
You can contact us through the following ways, and we will reply to your request within 30 days:
(1) If you have any questions, comments or suggestions about this policy, you can call our customer service hotline 020-6682668 or send an email to pipwg@service.alibaba.com Contact us.;
(2) If you are not satisfied with our reply, especially if you think that our personal information processing has damaged your legitimate rights and interests, you can also seek solutions by filing a lawsuit to the court with jurisdiction in the defendant's domicile.