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Today's topic is "Five star Hotel News"
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Wipe the toilet first and then the cup with the same cloth???
What is this operation?
Now five-star hotels are trying to make money
Are you so careless about your face?
Netizens can't sit still
All five-star hotels
The other cheap ones
The sanitation of the express hotel is unimaginable
What kind of video is it
Has attracted such a big response from netizens
Wipe the cup with a rag
Picking cup cover in trash can
The origin of the matter is that the blogger @ Hua always lost the golden stirrup stick
A video was released last night
Because the blogger always takes the hotel as his home
147 five-star hotels
So I managed to shoot a video
Exposed an unknown scene in this industry
The video content is called "the secret of the cup"
As we all know, the cup of five-star hotel
It looks crystal clear and spotless
When we praise them for being so clean
Still bemoaning the service staff's intentions
But you know this
How do clean cups come from?
It was wiped with the dirty bath towel thrown on the ground
Not for a while
The service staff wiped the coffee cup with their own work clothes
Then, we saw the staff using the face towel
Wipe the hand table directly
Want to say that you can use it to wipe your face in the future
That taste...
The exposure is not an individual case
Bloggers shoot in several hotels
It is found that all the violations are the same
And use a rag to wipe the mirror surface
Toilet, sink, and your toothbrush
Another hotel waiter
Find a disposable coaster in the trash can
It can still be used after cleaning
These service personnel
Perfect interpretation of what is
One towel for multiple purposes
Wipe the toilet with bath towel
And bath towel
Wipe the floor, the toilet, the cup......
And disposable sponges have many uses
Wipe the toilet, the toilet and the bathtub......
If this makes you think it happened in cheap hotels
Then you are too naive
These videos are from all major five-star hotels in China
The video is shot from a hidden angle,
Involving 10 five-star hotels
You see wiping the cup with a washcloth
Bathtowel wiping toilet, etc
They all come from high-end hotels with a price tag of at least 1500 yuan a night
Even the most expensive 5000 a night
But still not reassuring
For example, the cheapest hotel in the video
Sheraton Nanchang (reference room price of executive suite: 1100 yuan/night)
The waiter uses the same cloth
Clean mirror, sink, toilet, bathroom and cup
After the video is sent
All major hotels respond quickly
Eyeful "checking"
Could it be that the IQ of the public relations department of this hotel has gone offline collectively
Haven't figured out how to deal with it?
But it's no wonder that every time the public relations department is embarrassed
After all, it's not the first time this has happened
At the end of last year
The first section is about three five-star hotels in Harbin
The video of room cleaning is uploaded online
The cleaner in the video
I gave you a performance
How to use a toilet brush and a bath towel
Clean all sanitary appliances
Toilet scrubbing cup
And this thing, called bed towel
I advise you not to lie on your back as soon as you arrive at the hotel
Because the service staff said
I don't know when to change
Don't change it unless it's dirty
Why is it dirty
Probably only they know
According to the official response
The hotel involved does have behaviors exposed in the video
According to the sanitary norms of accommodation industry
Paragraph 4 of Article 21
Facilities for cleaning drinking utensils, pots and buckets and slippers shall be separated
Cleaning tools shall be special
Prevent cross infection
But these exposed hotels failed to do so
Even ignoring the rules
Repeatedly damage the interests of consumers
how
These disgusting operations
Did you spend money in the hotel
The back of your spine is chilly?
Don't think that only China has this phenomenon
In other countries
There are also big problems in hotel hygiene
Foreign hotels also won the bid
It has become an industry potential rule
The service staff of a high-end five-star hotel in the United States said
All the changed sheets and bath towels
Are thrown on the ground
Put them together in the washing machine for cleaning
Hotel average 3-4 months
Only then will all items in the room be thoroughly cleaned
In 2013, a CBC program named Market World
After the investigation of chain hotels, it was found that
Bacteria in hotel rooms seriously exceed the standard
The sheets and sheets are not replaced for a long time
It seems that all hotels default
The bath towel is used to clean the floor
A survey of 1000 people by the Daily Express
Showing the disgusting things guests found in the hotel
Hair can't be more common
And found urine
11% of hotel guests found bedbugs
8% of guests have seen feces
And 6% of people found vomit
I don't know how the hotel health personnel feel after reading it
According to Dailymail
Elgin Ozlen and his girlfriend from California
After staying at the Astor on the Park Hotel in Manhattan, New York
Girlfriend was bitten by bedbugs in many places
This hotel is located near Central Park
It is also one of the favorite hotels for Chinese traveling in New York
In 2016, American TV program
"Inside Edition"
A feature film of "Secret Interview Experiment" was broadcast
The staff selected 9 high-end hotels in New York for one night
The next day before checking out
Write a sentence on the bed sheet with a special fluorescent agent
"I SLEEP HERE"
Spray the logo of "insider news" on the pillow
These fluorescent words are invisible to the naked eye
But it's easy to clean
It is also easy to display under ultraviolet light
The next day, these staff exchanged their experimental hotels
(The change of check-in name is not easy to be detected by the hotel)
Before re check-in
Take out the UV lamp to illuminate the bed sheet and pillow towel
It turns out that all the words written clearly last time are
The results of this experiment are shocking
In 9 high-end hotels
Three hotels didn't change the bed sheets
The names of these three hotels are
The Candlewood Inn&Suites in Times Square, New York
(There are more than 300 chain stores in the world, including nearly 50 in Southeast Asia)
LaQuinta Inn&Suites, Central Park, New York
(American hotel chain brand)
Residence Inn of Marriott Group in New York
For this exposure
Marriott subsequently apologized
And said that the Group attached great importance to this matter
Currently, all rooms of the hotel are under thorough investigation
Prevent similar events from happening again
Why are these high-end hotels exposed repeatedly
Why not rectify in time
Is this a secret that everyone knows?
Why is the hotel industry repeatedly exposed?
There are netizens' comments under the dark curtain of these exposed hotels
I told you so
Bring your own towel and water cup when staying in the hotel
Some people also complain about the "dirty stories" they have heard
Many netizens also tease
See? That's why
I don't want to stay in a five-star hotel
This mentality of self recognition
Undoubtedly, these enterprises are more indulgent
Ignoring consumer rights
Five star hotel still like this
It's hard to imagine a lower level hotel
What kind of scene is it?
But we chose to stay in the hotel
Isn't it just for convenience and comfort
Especially in five-star hotels with high prices
You have to bring your own towel or even sleeping bag
Why do you do that
According to the professional engaged in the hotel
At present, service personnel of major hotels in China
Low salary and high staff turnover
Because there is no professional training
So most of the staff
Poor professionalism and service awareness
As for the response of the hotel's public relations department
It makes people feel powerless to complain
Every time something happens
They all said they were under investigation
It is not convenient for us to inform about this
Wait until the follow-up results come out
We will give you an accurate response and other explanations
However, the result is nothing more than dismissal of employees involved
Punish the relevant responsible person of the management
Wait for the storm to pass
The problem has broken out again
This kind of endless cycle makes fun of consumers
No wonder people are angry
According to the latest news
The municipal health supervision office where the unit concerned is currently located
Sampling inspection of the hotel has started
I hope there will be a proper explanation finally
One hotel, clean and sanitary
Is the most basic service
Do we want to live a little cleaner
Is there a mistake
(Statement: This article only represents the author's view, not Sina.com's position.)
