Alibaba (1688) Privacy Policy
Updated: November 5, 2022
Effective date: November 15, 2022
[Introduction]
Welcome to use our products and services! We are fully aware of the importance of personal information to you, and your trust is very important to us. We will strictly comply with the requirements of laws and regulations and take corresponding security protection measures to protect your personal information in a safe and controllable manner. Based on this, 1688 platform service provider (or short for“ We ”）This Alibaba (1688) Privacy Policy (hereinafter referred to as "this policy"/"this privacy policy") is formulated to help you fully understand how we will collect, use, share, store and protect your personal information and how you can manage your personal information in the process of using our products and services, so that you can better make appropriate choices.
Before you begin to use our products and services, please read and understand this policy carefully, especially our Bold/Bold Underline Make sure you fully understand and agree to the terms of the logo before using it. In addition to this policy, in specific scenarios, we will also explain to you the purpose, scope and use of the corresponding information collection through instant notification (including pop-up windows, page prompts, etc.), function update instructions, etc. These instant notification and function update instructions, etc., form part of this policy and have the same effect as this policy. We try our best to explain the professional terms involved in this policy to you in simple and popular expressions for your understanding. If you have any questions, comments or suggestions on the contents of this policy, you can contact us through the contact information at the end of this policy.
Your consent to the privacy policy means that you have understood the functions provided by the application, as well as the necessary personal information required for the function operation, and have given corresponding collection and use authorization, but it does not mean that you have separately agreed to open additional functions, process unnecessary personal information, open relevant additional functions, process unnecessary personal information, and process sensitive personal information, We will ask for your consent separately according to your actual use.
This privacy policy will help you understand the following:
1、 Scope of application
2、 Information collection and use
3、 Partners involved in data use, transfer and disclosure of personal information
4、 Your rights
5、 Storage of information
6、 Policy update
7、 Protection of minors
8、 Contact us
Appendix: Relevant Definitions
1、 Scope of application
This policy is applicable to all products and services provided to you by 1688 platform service providers in the form of websites, clients, applets and new forms with the development of technology. We and associated companies have separate privacy policies for the products or services they provide to you (such as: 《1688 Business Version Privacy Policy 《1688 Industrial Product Privacy Policy ）, the corresponding privacy policy applies to the corresponding product or service.
Except for the relevant information collection and use activities described in this policy, this policy does not apply to other services provided to you by 1688 platform sellers and other third parties, and other services are subject to the personal information collection and use rules separately explained to you. For example, when you join a member of a seller or brand, the use of member information by such seller or brand is subject to the rules specifically explained to you.
2、 Information collection and use
When you use our products/services, we need/may need to collect and use your personal information, including the following two types:
one In order to provide you with the basic functions of our products and/or services and fulfill the obligations stipulated by laws and regulations, you must authorize us to collect and use the necessary information. If you refuse to provide corresponding information, you will not be able to use our products and/or services normally.
two In order to provide you with additional functions of our products and/or services, you can choose to separately agree or disagree with the information we collect and use. If you refuse to provide, you will not be able to use the relevant additional functions normally or achieve the functional effect we intend to achieve, which will not affect your use of our basic functions.
We hereby remind you that we are committed to creating a variety of products and services to meet your needs. Because we provide you with many kinds of products and services, and the specific range of products/services that different users choose to use is different, the basic/additional functions and the type and range of personal information collected and used will be different. Please refer to the specific product/service functions.
The specific function scenarios we will provide you include:
（1） Help you become our member and account management
one Basic member service
We are based on one thousand six hundred and eighty-eight The platform account provides services for you. To create one thousand six hundred and eighty-eight For platform account, you need to at least provide us with your Mobile phone number, member name and password to be used 。 If you refuse to provide the above information, you will not be able to register one thousand six hundred and eighty-eight The platform account can only use browse and search services.
In order to ensure that we are providing services for you, we may verify your identity according to the above information provided by you. If there is a situation where you need to determine your necessary identity according to law (including protecting the rights and interests of minors according to law, combating telecom network fraud, withholding taxes for you, administrative law enforcement or identification of relevant subjects in judicial proceedings), you authorize us to obtain your corresponding Alipay account from Alipay (Including your 1688 platform account and Alipay account bound to Taobao account) Necessary certification information for the above purposes 。
We will one thousand six hundred and eighty-eight The usage of the platform account and the account level calculation rules set by the platform determine your current level, and provide you with the basic rights corresponding to the corresponding account level.
two Additional member service
Special member benefits: If you provide the following additional information, it will help us to provide you with more personalized products or services: Your real name, fixed line telephone, contact information, position, main industry, nickname and avatar, We can also provide you with special membership services. Where, the Nickname and avatar will be publicly displayed 。
Authorized login: we may obtain your third-party account information (avatar, nickname and other information prompted on the page) from a third party according to your separate consent, and contact your one thousand six hundred and eighty-eight The platform account is bound so that you can directly log in and use our products and/or services from a third party. We will use your relevant information within the scope of authorization agreed by you separately.
If you already have one thousand six hundred and eighty-eight Platform account, we may one thousand six hundred and eighty-eight Your above personal information is displayed in the platform service, and your one thousand six hundred and eighty-eight On platform or with one thousand six hundred and eighty-eight Operations performed in the products and services associated with the platform account (You can use the one thousand six hundred and eighty-eight The platform account uses the products or services provided by us and/or affiliated companies on our website or the link portal or other product/service portal provided by the client), Including through one thousand six hundred and eighty-eight The platform account displays your personal data, preferential rights and trade orders in a centralized manner 。 We will respect you for one thousand six hundred and eighty-eight Platform services and one thousand six hundred and eighty-eight Platform account settings.
three , Authentication
In order to meet the relevant legal provisions and regulatory requirements, ensure the authenticity of user identity, achieve risk control such as anti fraud, and ensure the security of systems and services, when you use specific services/functions, we need to collect your relevant information for authentication, such as:
【 Retrieve account number 】When you need to retrieve your 1688 platform account, we may collect your identity information, including your real name and ID card number, to verify your identity and help you retrieve your 1688 platform account.
【 Real name/real person authentication 】Based on the realization of special types of goods or services transactions, apply for membership roles with additional identity authentication requirements (such as sellers, content creators) As well as other situations where the user's real identity needs to be verified according to law (including protecting the rights and interests of minors according to law, combating telecom network fraud, withholding and remitting individual income tax, identification of relevant subjects in administrative law enforcement or judicial proceedings, and recovery of account passwords), you need to conduct real name or real person authentication. In order to achieve the purpose of authentication, you need to actively provide relevant real identity information (name, ID number and other ID information or facial recognition information, which may vary according to the actual situation, subject to the prompts on the page) and authorize us to conduct information verification through the national authoritative and trusted identity authentication agency, Or authorize us to obtain from Alipay the necessary authentication information of your account bound to Alipay (including your 1688 platform account and your Alipay account bound to Taobao account), and we will record and save the authentication information and authentication results according to law. These information is only for the purpose of authentication, or for the purpose specified by other laws and regulations, and will not be used for other purposes without your express authorization. In addition, when you participate in promotional and interactive activities on the platform, we need to check the real name authentication status of your bound Alipay account with Alipay Company to verify your basic participation conditions and ensure your activity experience.
（2） Help you use browsing, searching and personalized recommendation functions
1、 browse
When you browse the 1688 platform, you can choose to collect/add/follow/share/like the products, stores, channels, live broadcast rooms, content (pictures and texts, short videos) and content creators you are interested in. We will collect your operation records for the purpose of realizing the above functions and other purposes that we clearly tell you.
You can view and manage your operation record information through "My" - "Favorites"/"Footsteps"/"Follow", etc.
2、 search
When you use the search function (including taking photos), we will collect your search records, including search content (search words, pictures), browsing records/time, search time/times, and apply for camera and album permissions according to the needs of the function you use.
In order to provide an efficient search service, some of the above information will be temporarily stored on your local device and show you the search history.
Please understand that your personal identity cannot be identified by the separate search term information, which does not belong to your personal information, so we have the right to use it reasonably for other purposes.
3、 Personalized recommendation
In order to show and recommend more relevant goods, services and/or content to you, and provide more personalized experience that meets your needs, we will combine the collected records related to the above browsing operations and search records with the legally collected equipment information, geographical location information and other information obtained your authorization for personalized recommendation services. At the same time, we will also provide you with information display and search results that are not specific to your personal characteristics.
You can manage personalized recommendation services in the following ways:
1) If you need to view the sorting that is not specific to your personal characteristics when using the website search service provided by us, you can click "Filter" on the search results page and select "Sales", "Price" and "General sorting" among them to set;
2) If you don't want to see the goods or services we recommend to you on the home page or in the purchase order or favorites, you can select to block the category of similar goods or goods or services according to the prompt in the pop-up window after long pressing the picture of the recommended goods or services.
3) If you want to manage the personalized ads we send you , you can "My - Settings - Privacy - Advertising Management - Disable personalized advertising display" Set in. （ Click to manage personalized advertising ）
4) If you want to manage the personalized content we push to you, you can click My Settings Privacy Recommendation Management- Personalized content recommendation settings ”Set in. （ Click to manage personalized recommendation ）
（3） Help you complete the transaction
1、 Shopping Cart
When you use the shopping cart function, we will collect your additional purchase information and order information to optimize your shopping experience (such as price reduction/discount reminder, frequent purchase product display).
two , Order placement and order management
When you order specific goods and/or services in our products and/or services, we will generate an order for you to purchase the goods and/or services through the system. During the order placing process, you need to provide at least your Name, address and telephone number of the consignee For some special types of goods and services, you also need to provide other information necessary for the goods or services, such as In cross-border transactions, you need to provide your ID information to complete customs clearance. You can fill in/select additional information including other contact numbers and delivery time to ensure the accurate delivery of goods or services. If you need to issue an invoice, you also need to provide the invoice title, the taxpayer identification number and the e-mail address for receiving the invoice.
At the same time, the order will indicate the goods and/or services you purchased, the specific order number, the order creation time, the amount you should pay, and your notes. We collect this information for the purpose of helping you successfully complete your transaction, ensuring your transaction security, facilitating your order information inquiry, providing customer service and after-sales service, and other purposes that we explicitly inform you.
You can order goods and/or services for others through the 1688 platform. You need to provide the above-mentioned personal information of the actual consignee and ensure that the consent of the actual consignee has been obtained 。
In order to help you understand, query and manage the order information, we will collect the order information generated in the process of using our services to show you and facilitate your order management.
You can view and manage your order information through My Orders.
three , payment and delivery of goods or services
When you purchase goods or services, we or the third party providing services will collect your order information and delivery information in order to help you complete or complete the order payment on behalf of others and successfully collect the purchased goods or services. For details, please refer to the policy "III. Partners involved in data use, transfer and disclosure of personal information - (I) Partners involved in data use - 5. Cooperation scenarios - 1) Realization of business functions - A. Payment services/B. Logistics services".
You can view the Alipay account information bound to your 1688 platform account or apply for changing the bound Alipay account through "My" - "Settings" - "My Alipay".
（4） Customer service and dispute settlement
When you contact us or apply for settlement of disputes in sales, after-sales and disputes, in order to ensure the security of your account and system, We need you to provide the necessary personal information to verify your membership.
In order to contact you easily, help you solve the problem as soon as possible or record the solution and results of related problems, we may save your communication, communication/call records and related content (including account information, order information, other information you provide to prove the relevant facts, or contact information you left) with us. We will use your account information and order information if you make inquiries, complaints or suggestions about specific orders.
In order to provide services and improve the reasonable needs of service quality, we may also use your other information, including the relevant information you provided when you contacted customer service, and the questionnaire reply information sent to us when you participated in the questionnaire survey.
We will use deep learning technology to provide you with intelligent question and answer dialogue, intelligent voice customer service services, and de identify your communication with us, communication/call records and related content. If you cannot identify yourself, we will use it for intelligent customer service algorithm model training. During your acceptance of intelligent customer service, we will give you a significant prompt. We will continuously improve the service quality of intelligent customer service based on your use records of intelligent customer service.
（5） Provide you with information publishing function
1、 Comments
When you evaluate the traded goods and/or services, we will collect and record them in the "Product Evaluation" list Commodity card And/or 1688 homepage public page to display your evaluation content (including your published text, pictures and other evaluation content).
When you comment on the comments and content published by other users, your nickname and comments will be publicly displayed.
You can use the "merchant Q&A" function to ask questions to merchants. When you choose to ask questions, your content and nickname will be publicly displayed.
2、 Content publishing
When you create/edit and publish content, your avatar, nickname, published text, pictures, videos, related links, locations, and related comments and interactive information will be collected and may be selected for display on 1688 homepage, membership number and other public pages. At the same time, we will ask you to authorize camera, album, microphone and/or location permissions according to the type of functions you use, If you do not agree or cancel the authorization, you will not be able to use the corresponding functions, but it will not affect your normal use of other functions.
We provide you with a filter and other photo beautification functions to help you get better picture/video visual effects. When you use this function, we need to identify your pictures through technical intelligence to match the corresponding special effects for you. This function is implemented on your local device. We will not use the above information for face recognition or other purposes, nor will we send it back to the server, store it or share it with a third party 。
Please note that your publicly released information may involve your or others' personal information or even sensitive personal information. For example, you choose to upload pictures containing personal information when evaluating. Please consider more carefully whether to share or even publicly share relevant information when using our services. If your publicly released information involves personal information of others, you need to obtain the consent of others before publishing.
three , personal homepage
Your personal homepage displays your avatar, nickname, etc. You can click the "My" avatar at the top left corner to enter the "Growth Center" to view and manage your profile and published information/content.
Please note that your use of the information publishing function may involve your or others' personal information or even sensitive personal information. Please consider more carefully whether to share or even publicly share relevant information when using our services. If your publicly released information involves personal information of others, you need to obtain the consent of others before publishing.
（6） Interactive communication
1、 Message notification
In operation, we may send you one or more types of notifications at the same time, such as service notification, authentication, security verification, and user experience research, through the contact information (such as contact phone number, contact email) provided by you in the process of using products and/or services. We may also display or pop up commercial information about services, functions or activities you may be interested in and other goods or services information for you by SMS or phone. If you do not want to receive our commercial information and other product or service information, you can unsubscribe or close it through SMS, e-mail and direct contact with our customer service. If you want to close the pop-up message, you can also close it through the "Skip" button or related buttons on the pop-up page.
In order to ensure that you can receive the pushed content normally and avoid missing messages, we use the App self start and correlation start other App functions. We will push platform notifications (such as transaction logistics, activity promotions, interactive messages, service notifications, etc.) to you through the "message" on the client. You can select to turn on/off the notification authority of 1688 in your device "Settings", or set message notifications through "My" - "Settings" - "Message Reminder Settings".
In addition, when you initiatively initiate customer service consultation or make transactions or interactions with the store (such as subscription and joining the store member), you will receive the customer service message of the store in the "message", and you can enter the chat page of the corresponding store to set up no disturbance.
2、 Interaction between relatives and friends
You can add friends by scanning QR code and password.
3、 Activity participation
When you participate in our marketing activities, we may need to collect and use your relevant personal information (including but not limited to your nickname, avatar, contact information, receiving information, order information, browsing records, account level) to help you achieve event registration, lottery, redemption, etc, We will inform you of the specific collection and use scope in relevant scenarios and obtain your consent.
If the relevant event is jointly organized by us and an associated company or a third party, we will share the necessary information with the associated party or a third party after obtaining your consent, or bind your 1688 account with an associated company or a third-party platform account, and/or synchronize your account, participation progress and other information of the event among multiple participating platforms, To ensure that you get consistent and complete services in the event.
In addition, we may use your relevant information obtained through the activity to develop and improve products And/or Service, comprehensive statistics, data analysis or processing or other purposes agreed by you.
4、 Sharing interaction
When you share or receive shared information, participate in activities, etc., we will read the contents of your clipboard to determine whether there are relevant passwords, sharing codes, links, so as to achieve functions or services such as jump, share, activity linkage, etc., but we only locally identify that the content of the clipboard belongs to the 1688 platform jump, share Activity linkage and other commands will be uploaded to our server, and other information of your clipboard will not be collected and stored, and the separate clipboard information cannot identify your personal identity. At the same time, we may need to read your phone album so that you can share or receive shared pictures or videos.
5、 Live broadcast room, short video interaction
When you watch live broadcast and short video, your nickname, interactive information in the live broadcast room, and interactive information under the short video (including but not limited to comments, likes, rewards, gifts, and fan ratings) will be publicly displayed in the live broadcast room or under the short video. At the same time, we will collect your interaction to form statistical data (including but not limited to rankings, popularity) in the live broadcast room or short video And public display. If you want to interact with the anchor through the function of connecting to the microphone when interacting with the live broadcast room, or if you want to release short videos, you need to conduct real person authentication first, and authorize to open the microphone and/or camera permissions.
（7） Provide you with security
In order to fulfill the legal obligation to ensure the security of e-commerce transactions, improve the security of your use of services provided by us and our affiliates and partners, protect your or other users' or the public's personal security, property security, account security, transaction security, and better prevent fishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion risks, To more accurately identify violations of laws and regulations or 1688 platform related agreements and rules, we embedded the application security SDK developed by our affiliated companies in our applications to collect your device information, service log information, and may use or integrate your member information, transaction information, device information, service log information and our affiliated companies Information that partners have obtained your authorization or shared according to law (among which, we may apply Collect during background run MAC address, IMEI and others Device Identifier Risk verification) to comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis and disposal measures according to law.
（8） Additional services for you
one 、 be based on Additional services for system permissions
In order to provide you with more convenient, high-quality and personalized products and/or services, and strive to improve your experience, we may open system permissions to collect and use your personal information in the following additional services provided to you. If you do not agree to open the relevant permissions, it will not affect your use of basic services on the 1688 platform, However, you may not get the user experience brought by these additional services.
You can turn these permissions on or off at any time at your discretion.
Please note that when you open any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you close any permission, you cancel your authorization. We will no longer collect and use relevant personal information based on the corresponding permission, nor can we continue to provide you with the services corresponding to this permission. Your decision to close the authority will not affect the collection and use of information previously based on your authorization.
You can Click here View the application permission application and usage description.
two , cookies and similar technology services
Cookie Information identification technology with similar equipment is widely used in the Internet. When you use our services, we may use relevant technologies to send one or more cookies or anonymous identifiers (hereinafter referred to as "cookies") to your device to collect, identify and store information when you access and use this product. We promise that we will not use cookies for any purpose other than those stated in this privacy policy. Cookies are mainly used to ensure the safe and efficient operation of products and services. They can enable us to confirm the security status of your account and transactions, check the abnormalities related to crashes and delays, and help you avoid repeating the steps and processes of filling out forms and entering search content.
At the same time, we may use cookies to show you information or functions you may be interested in, and optimize your choice of advertising. Most browsers provide users with the function of clearing browser cache data. You can perform corresponding data clearing operations, or modify the acceptance of cookies or reject our cookies. Because of these modifications, you may not be able to use services or corresponding functions that depend on cookies.
（9） Other rules for collecting and using personal information
If the information you provide contains personal information of other users, you need to ensure that you have obtained legal authorization before providing such personal information to us.
If we use the information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will obtain your consent in advance.
Under the premise that the security encryption technology is used to strictly de identify and cannot re identify specific individuals, we will use the collected data for machine learning, algorithm model training or other data analysis and mining processing, to better guarantee our product experience and assist business decision-making analysis. You can Click here View our algorithm principle and data processing description.
For your personal information collected and used by us in the above specific functional scenarios, you can Click here Check out our personal information collection list.
3、 Partners involved in data use, transfer and disclosure of personal information
（1） Partners involved in data use
one Basic principles
When cooperating with partners, we will abide by the following principles:
1) Principle of legitimacy and minimum necessity: Data processing should have a legitimate basis, have a legitimate purpose, and be limited to the minimum range to achieve the purpose of processing.
2) The principle of maximizing users' right to know and decision: In the process of data processing, the user's right to know and decision on personal information processing shall be fully respected.
3) The most strengthened principle of safety assurance capability: We will take necessary measures to ensure the security of the personal information we process, carefully assess the purpose of partners' use of data, comprehensively assess the security capabilities of these partners, and require them to comply with the relevant requirements of the cooperation agreement.
You can Click here Check the description of our data partners.
two Scope of partners
If our related parties and third parties provide services in specific functions and scenarios, the scope of partners includes our related parties and third parties.
three Entrusted processing
We may entrust an authorized partner to process your personal information in order to authorize the partner to provide you with certain services or perform functions on behalf of us (for example, when you choose to "become a seller" When the service provider provides you with your name, contact information, platform account information, your registration time and the latest login time so that they can contact you to help you become our merchant member.) We will only entrust it to process your information for the legal, legitimate, necessary, specific and clear purpose of this policy statement, and the authorized partner can only access the information necessary for its performance of duties, and we will require it to not use this information for any other purpose beyond the scope of entrustment through the agreement. If the authorized partner uses your information for purposes not entrusted by us, it will obtain your consent separately.
four , co processing
For the scenario of jointly processing personal information, we will sign relevant agreements with our partners and agree on their respective rights and obligations in accordance with legal provisions, so as to ensure compliance with relevant legal provisions and protect data security in the process of using relevant personal information.
five Cooperation scenario
1) To realize business functions
A. Payment services
To complete the order payment, you need to bind the Alipay account and/or online merchant bank of our partner Alipay Company and select the payment method. We will use your 1688 account, corresponding Alipay account, order payment related information, order security related equipment information and other necessary information required by anti money laundering laws by Alipay through the Alipay software tool development package (software tool development package is referred to as "SDK" in this policy) embedded in the website or client and other security methods, Or the above information can be transmitted through the interface and used by the online merchant bank. If you choose other financial institutions to provide you with payment services, your bank card number, validity period and other necessary information for bank card payment will be used by the corresponding financial institutions you choose.
You can ask others to pay for you, Then you need to provide the third party payment account and/or mobile phone number such as the payer's Alipay account.
In order to let us know and confirm your payment progress and status in a timely manner, and provide you with after-sales and dispute resolution services, you agree that we can collect information related to the payment progress from the trading partner you choose, Alipay or other financial institutions you choose.
B. Logistics services
In order to ensure that the goods and/or services you purchased can be delivered and provided smoothly, safely and accurately, we will disclose the distribution information related to the order to Zhejiang Cainiao Supply Chain Management Co., Ltd., the partner providing logistics information system and technical services for the 1688 platform, It will synchronize relevant distribution information with the corresponding logistics distribution subject according to the selection of goods and/or service providers. You understand and agree that the corresponding logistics distribution subject will inevitably know and use your distribution information for the purpose of delivery.
For the purpose of providing after-sales and dispute resolution services to you, we need to know and confirm the delivery progress and status in a timely manner. You agree that we can collect information related to the delivery progress from relevant logistics service providers.
C. Channel (Applet) Service
When you use channel (applet) services, we will collect and use your channel login, browsing, use, subscription/add/cancel and other operation records to provide you with more convenient, high-quality and personalized channel services and content. In order for you to use the products and/or services provided for you by our partners on the 1688 platform, our partners (usually the developers of relevant channels) will use your personal information.
2) Advertising and analysis services
We will entrust our partners to deal with information related to advertising, coverage and effectiveness on the premise of using industry common security technology. We will not entrust your personal identity information to a partner for processing.
3) Safety and statistical analysis
A . Ensure safe use: We attach great importance to the security of products and/or services. In order to protect the legitimate rights and interests of 1688 platform users from illegal infringement, our partners may use necessary equipment, accounts and log information.
B. Analyze the product: In order to analyze the stability of 1688 platform products and/or services, partners providing analysis services may need information such as service usage, equipment identification information, and overall application installation and usage.
C. Academic research : In order to improve the scientific research ability in relevant fields and promote the level of scientific and technological development, we may use de identified or anonymous data with partners (such as scientific research institutes, universities and other institutions) on the premise of ensuring data security and legitimate purpose.
4) Other cooperation scenarios
In addition to the above cooperation scenarios, we may also entrust information to other partners that support our business, including providing technical infrastructure services, analyzing the use of our services, providing merchant member services or other customer services as entrusted by us.
In order to ensure the stable operation and function realization of our client, so that you can use and enjoy more services and functions, our applications will embed SDKs or other similar applications of authorized partners. We will carry out strict security inspection on the application program interface (API) and SDK for authorized partners to obtain relevant information, and agree with authorized partners on strict data protection measures, so that they can process personal information in accordance with this policy and any other relevant confidentiality and security measures. Unless the authorized partner obtains your consent separately.
You can Click here Check the details of the SDK we access.
（2） Assignment
If we need to transfer personal information due to merger, division, dissolution or bankruptcy, we will inform you of the name or contact information of the recipient. The receiving party will continue to perform this policy and other legal obligations. If the receiver changes the original processing purpose and processing method, it will obtain your consent again.
（3） Public disclosure
We will only publicly disclose your personal information under the following circumstances:
one Based on your active choice and other independent consent, we may publicly disclose your personal information;
two 、 If we determine that you have violated laws and regulations or seriously violated 1688 platform related agreements and rules, or to protect the personal and property safety of 1688 platform users or the public from infringement, we may disclose your personal information , including relevant violations and the measures taken by 1688 platform against you.
（4） Stop operation
If we stop operating the product And/or Service, will stop collecting your personal information in time. We will deliver the notice one by one or send you the notice of stopping the operation in the form of announcement, and we will notify you of the closed products And/or Delete or anonymize personal information related to the service.
（5） Exemption from your authorization and consent
Please understand that under the following circumstances, according to laws, regulations and national standards, your authorization and consent are not required for partners to use, or for us to transfer or disclose your personal information:
1、 Necessary for entering into or performing the contract according to your requirements: If you purchase goods or services through the 1688 platform, we will share the necessary transaction related information in your order information to the suppliers of relevant goods or services or the operators of relevant service markets on the 1688 platform according to your choice, so as to meet your transaction, distribution and after-sales service needs.
2、 Necessary for performing legal duties or legal obligations: We may share your personal information according to the provisions of laws and regulations, the necessity of litigation, dispute resolution, or the requirements of administrative and judicial authorities according to law, as well as the necessity of performing other legal obligations.
3、 It is necessary to respond to public health emergencies or protect the life, health and property safety of natural persons in emergencies.
4、 Implement news reporting, public opinion supervision and other behaviors for the public interest, and process personal information within a reasonable range.
5、 Handle your personal information disclosed by yourself or other personal information that has been legally disclosed (such as legal personal information disclosed through legal news reports, government information disclosure and other channels) within a reasonable range.
6、 Other circumstances stipulated by laws and regulations.
4、 Your rights
You can view and manage your information in the following ways:, We will respond to your request in compliance with laws and regulations ：
（1） Review, correction and supplement
You have the right to review, correct and supplement your information in the following ways:
one . Log in to the 1688 website, enter the "My 1688" homepage, and enter "My Ali - Settings - Account Information and Account Security";
two Log in to the 1688 platform client and enter "My Settings Account and Security";
three . Log in to the 1688 website and select to contact customer service, or log in to the 1688 platform client and select "My Settings About Us" to contact customer service.
（2） Copy
You can copy your information in the following ways: You can request us to copy your personal information by contacting customer service, Unless otherwise specified by laws and regulations.
（3） Delete
You can delete some of your information through the path listed in "(I) Review, correct and supplement your information", or apply to cancel your account to delete all your information.
In the following cases, you can request us to delete personal information by contacting customer service:
one 、 If we deal with personal information in violation of laws and regulations;
two 、 If we collect and use your personal information without your explicit consent;
three 、 If our handling of personal information seriously violates the agreement with you;
four 、 If our processing purpose has been achieved, cannot be achieved or is no longer necessary to achieve the processing purpose;
five 、 If we stop providing products or services, or the storage period has expired.
If we decide to respond to your request for deletion, we will also notify the subjects who have obtained your personal information from us as far as possible and require them to delete it in a timely manner (unless otherwise stipulated by laws and regulations, or these subjects have independently obtained your authorization).
After you or we assist you to delete relevant information, we may not be able to delete the corresponding information from the backup system immediately due to applicable laws and security technology restrictions. We will securely store your personal information and restrict any further processing until the backup can be cleared or anonymous.
（4） Change the scope of authorization
You can change or withdraw the scope of your authorization for us to collect and process your personal information in the following ways:
Manage the system permission authorization used by App in My Settings Privacy System Permissions.
For the authorization that you cannot set directly through the above method, you can modify it through customer service, However, please note that we may not be able to respond to your request to change the scope of authorization for some types of personal information, such as information necessary for realizing the basic functions of 1688 platform or information necessary for us to perform our obligations under laws and regulations 。 When you revoke your authorization, we will no longer process the corresponding personal information. However, your decision to withdraw your authorization will not affect our previous personal information processing based on your authorization.
（5） Account cancellation
You can apply for cancellation of your account in the following ways:
one . Submit an account cancellation application on the 1688 website "Account Management - Account Cancellation" or the 1688 platform client "Settings - Account and Security - Account Cancellation";
two . Apply for cancellation of your account through customer service.
After you voluntarily cancel your account, we will stop providing you with products or services, and delete or anonymize your personal information according to the requirements of applicable laws. If it is technically difficult to delete personal information, we will conduct anonymous processing, or stop processing except for storage and taking necessary security protection measures, unless otherwise specified by laws and regulations.
（6） Automatic decision of constraint information system
In some business functions, we may only make decisions based on non manual automatic decision-making mechanisms, including algorithms. If these decisions affect your legitimate rights and interests, you can contact us through customer service.
（7） Respond to your request above
For you or your possible guardians, close relatives and other entitled subjects to make the above request to us, as well as your relevant personal information rights under the laws of the People's Republic of China and other applicable laws, you can contact us through customer service or directly lodge a complaint with our professional department for personal information protection. We will reply within 15 days.
To ensure the security of your account and your personal information, when you make the above request to us, we may verify your identity (such as increasing account verification, requiring you to provide a written request or other reasonable ways) before processing your request.
For your reasonable request, we do not charge a fee in principle, but for repeated requests that exceed the reasonable limit, we will charge a fee as appropriate. We may refuse the information that is not directly related to your identity, the information that is repeatedly applied for without reasonable reasons, or the request that requires too many technical means (such as the need to develop a new system or fundamentally change the current practice), brings risks to the legitimate rights and interests of others or is unrealistic.
5、 Storage of information
（1） Storage life
We will only retain your personal information for the period necessary to achieve the purpose described in this policy, unless there is a mandatory retention requirement by law For example, the Electronic Commerce Law of the People's Republic of China requires that commodity and service information and transaction information be kept for at least three years from the date of completion of the transaction.
We judge the storage period of personal information mainly based on the following criteria:
one . Complete the transaction purpose related to you, and maintain the corresponding transaction and business records to respond to your possible inquiries or complaints;
two . Ensure the safety and quality of our services for you;
three . Do you agree to a longer retention period;
four 、 Ensure that we provide evidence to the court in possible litigation cases;
five Whether there are other special agreements or laws and regulations on the retention period.
After the retention period expires, we will delete or anonymize your personal information according to the requirements of applicable laws.
（2） Storage location
In principle, our personal information generated or collected in the People's Republic of China will be stored in the People's Republic of China. However, in order to achieve the purpose specified in this policy, we may transmit some information overseas on the premise of complying with and complying with relevant laws and regulations. We will clearly inform you of the name, contact information, processing purpose, processing method, type of personal information of the overseas recipient, and the way and procedure for you to exercise your rights to the overseas recipient, and obtain your separate consent (if applicable). We will take necessary measures such as de identification processing, encrypted transmission, regular assessment of the security capability level of the audit receiver, signing of data processing agreements/terms, and fulfill compliance obligations according to relevant laws and regulations, including reporting security assessment to the network information department Apply for personal information protection certification or sign a personal information exit standard contract with the overseas recipient and file it with the Internet Information Department.
（3） Storage security
one Technical measures for data protection
We have taken reasonable and feasible security measures in line with industry standards to protect your information from unauthorized access, public disclosure, use, modification, damage or loss. For example, we will use encryption technology to improve the security of personal information. When exchanging data between your browser and server, it is protected by SSL protocol encryption. We provide HTTPS protocol security browsing mode; We will use a trusted protection mechanism to prevent personal information from being attacked maliciously; We will deploy an access control mechanism to ensure that only authorized personnel can access personal information. At present, our important information systems have passed the evaluation of three or more levels of network security level protection.
two Organizational measures for data protection management
We have established an advanced data security management system with data as the core and around the data life cycle in the industry to improve the security of personal information from the dimensions of organization construction, system design, personnel management and product technology. We have set up a special department for personal information protection,. Through training courses and examinations, we constantly strengthen employees' awareness of the importance of protecting personal information.
three Response to personal information security incidents
If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, which results in damage to your legitimate rights and interests, we will promptly launch the emergency plan and take reasonable and necessary measures to minimize the impact on your personal. In the event of a personal information security incident, we will also inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions that you can independently prevent and reduce risks, and the remedial measures for you in accordance with the requirements of laws and regulations. We will inform you by SMS, phone, push notification and other reasonable channels. If it is difficult to tell one by one, we will take a reasonable and effective way to publish announcements. At the same time, we will also report the disposal of personal information security incidents according to the requirements of the regulatory authorities.
four Prevention of account security risks
When you use 1688 platform services to conduct online transactions, you inevitably have to disclose your personal information, such as contact information or contact address, to the counterparty or potential counterparty. In addition, you can also establish communication, exchange information or analyze content with third parties through our services. Please properly protect your personal information, only provide it to others when necessary, and do not trust to trade through other trading tools, so as to avoid information theft or even telecom network fraud.
If you are worried about the disclosure of your personal information, especially your account or password, please contact our customer service immediately so that we can take corresponding measures according to your application. You can also modify the login password on your own in "My Settings Account and Security".
6、 Policy update
In order to bring you a better product and service experience, we continue to strive to improve our products, services and technologies. When new services and business processes change, we may update our privacy policy to inform you of specific changes. However, without your explicit consent, we will not limit your rights under this policy. We will Special page Any changes to this policy are posted on the.
For major changes, we will also provide more significant notice (including that we will one six hundred and eighty-eight Platform publicity or pop-up prompt) to inform you again and obtain your consent according to relevant requirements of laws and regulations.
Major changes referred to in this policy include but are not limited to:
one 、 The business model of the product has changed significantly. For example, the purpose of processing personal information, the type of personal information processed, and the use method of personal information;
two 、 The subject of the privacy policy is changed due to business adjustment and transaction merger, and the receiver of the new subject changes the original processing purpose and processing method;
three 、 The main objects of personal information sharing or public disclosure have changed;
four 、 Significant changes have taken place in the user's personal information rights and their exercise methods;
five 、 When the contact information and complaint channel of the person in charge of personal information protection change;
six 、 The personal information protection impact assessment report indicates that the product has a significant impact on personal rights and interests.
We will also put the old version of this policy in one thousand six hundred and eighty-eight platform Special page Archive for your reference.
7、 Protection of minors
In e-commerce activities, we presume that you have corresponding civil capacity. If you are a minor, we ask you to ask your parents or other guardians to read this policy carefully, and use our services or provide information to us with the consent of your parents or other guardians.
If you are a child under 14, Before you use our service , you and your guardian should carefully read the Rules for the Protection of Children's Personal Information To ensure that the guardian Rules for the Protection of Children's Personal Information You can use our services under the guidance of your guardian only with the consent of, so as to ensure your safety when using our services and conducting transactions.
If you are the child's parent or other guardian, please pay attention to whether the child uses our services after obtaining your authorization and consent. If you have any questions about children's personal information, please contact our professional department for personal information protection.
8、 Contact us
You can contact us in the following ways, and we will reply to your request within 15 days:
one 、 If you have any questions, comments or suggestions on the content of this policy, you can contact us through 1688 platform customer service and 1688 platform service center online customer service;
two 、 We have also set up a special department for personal information protection. You can
【 pipwg1688@service.alibaba.com 】Contact with one thousand six hundred and eighty-eight Platform, and state the specific facts), office address: [Legal Service Desk, Floor 1, Building 4, No. 969, Wenyi West Road, Yuhang District, Hangzhou]. Please note that we may not respond to questions unrelated to this policy or your personal information rights.
If you are not satisfied with our reply, especially if you think that our personal information processing has damaged your legitimate rights and interests, you can also seek solutions by filing a lawsuit to the court with jurisdiction in the defendant's domicile.
Appendix: Relevant Definitions
one thousand six hundred and eighty-eight Platform: Refers to 1688 website (the domain names involved are alibaba.com.cn, alibaba.cn, 1688.com) and Alibaba (1688) client.
one thousand six hundred and eighty-eight Platform service provider: Refers to Hangzhou Alibaba Advertising Co., Ltd. and Alibaba (China) Network Technology Co., Ltd., Internet information and software technology service providers of 1688 platform.
Associated companies: Refers to the affiliated companies of 1688 platform service providers disclosed in the latest annual report of listed companies of Alibaba Group Holding Limited.
Alipay : refers to Alipay (China) Network Technology Co., Ltd., the main provider of Alipay services.
Online merchant bank : Refers to Zhejiang Online Commerce Bank Co., Ltd., the main provider of payment services.
personal information: All kinds of information related to identified or identifiable natural persons recorded electronically or in other ways do not include information after anonymization.
Sensitive personal information: Sensitive personal information refers to personal information that, once disclosed or illegally used, is likely to cause the human dignity of a natural person to be violated or personal and property safety to be jeopardized, including biometrics, religious beliefs, specific identities, medical health, financial accounts, trace information, and personal information of minors under the age of 14.
children : Refers to minors under the age of 14.
Device information: Including hardware model, hardware serial number, software list, application installation list, software installation list, unique device ID IMEI, device MAC address, SIM card IMSI information, Android ID, MEID, OpenUDID, GUID, Bluetooth information, broadcast component communication information, ICCID, operator information Sensors (gyroscope, gravity sensor, acceleration sensor, environment sensor, optical heart rate sensor), shear plate. The actual collection of products shall prevail.
Service log information: It includes browsing records, clicking to view records, searching query records, favorites, adding to shopping cart, transactions, after-sales, following and sharing information, publishing information, as well as IP address, browser type, telecom operator, language used, date and time of visit and web page records you visited.
De identification: It refers to the process in which personal information is processed so that it cannot identify a specific natural person without the help of additional information.
Anonymization: It refers to the process in which personal information cannot be identified and recovered after being processed.