Emergency response service

When hacker intrusion, DDoS, data theft, Trojan virus and other events occur, emergency response services including stop loss suppression, event analysis, business loss assessment, system reinforcement, and event traceability are provided to reduce the impact and loss of security events on the enterprise itself.
 Emergency response service
  • Service introduction
  • Service advantages
  • Service scenario
  • User Guide
  • Related products

Service introduction

When hacker intrusion, DDoS, data theft, Trojan virus and other events occur, emergency response services including stop loss suppression, event analysis, business loss assessment, system reinforcement, and event traceability are provided to reduce the impact and loss of security events on the enterprise itself.

Service advantages

 Rich experience in emergency response
Rich experience in emergency response

Relying on years of security practice experience of Baidu's own business, we accurately analyzed and restored the incident, and assisted the enterprise in repairing the vulnerability in time to prevent the recurrence of similar threats.

 Fast response
Fast response

It can quickly respond and locate according to the event level, and reduce the loss caused by time difference.

 Event analysis and backtracking
Event analysis and backtracking

Analyze the cause, method and path of the event, and trace back the event with Baidu big data threat intelligence system.

 Professional security service team
Professional security service team

The members of the security service team are security engineers with rich emergency handling experience carefully selected by Baidu Security, to ensure the efficient and reliable emergency response process.

Service scenario

 Event confirmation
Event confirmation
 The safety engineer directly contacts and docks with the customer, understands the specific details of the event through communication with the customer, and records the problem. According to the phenomenon described by the customer and the actual phenomenon of the system, the event is confirmed and qualitative.
 Event suppression and analysis
Event suppression and analysis
 After receiving the event response application, the safety engineer will respond quickly. According to the event type and the security event records saved by the system, and combined with the comprehensive situation of the system and the network, a comprehensive and in-depth analysis was carried out.
 event processing
event processing
 After the event analysis is completed, the following professional and in-depth processing will be carried out on your system: cleaning up trojans, webshell backdoors, malicious programs, and hanging horse pages in the system; Restore the tampered system configuration and delete the backdoor account created by the hacker; Clean up abnormal system services and processes, as well as other services.
 Event analysis report
Event analysis report
 After the incident is handled, the Emergency Response Report shall be prepared according to the specific situation. The document describes the phenomenon, handling process, handling results and cause analysis of the entire security emergency, and gives corresponding security suggestions.

User Guide

Related cloud security products