ISV system provider logistics solutions_third-party global logistics tracking management servicer

SCHEME ARCHITECTURE

Scheme architecture

Select Express Service: Express availability query; Express price inquiry; Express efficiency query; Express outlet query

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Print and ship: Electronic face order placement and printing; Make an appointment for express delivery; Generation and printing of privacy sheet; Automatic return of order number

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Logistics tracking: Logistics status exception warning; Real time query of logistics information; Automatic identification of logistics order number; Automatic update of logistics status; Logistics map track display; Logistics data analysis

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Customer service: Logistics SMS notification; Return and replace goods and pick them up at home; Logistics map track; Logistics exception reminder

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USER ROLE

User Role

Rich function combination to meet the needs of various users in real use scenarios

Buyer

View the real-time position of packages

Check the estimated delivery time of the package

View the contact information of the dispatcher

seller

Whether the package is transferred in time

Reminder of defective and abnormal parts

Parcel receipt status management

platform

False shipment monitoring

Commodity return and replacement management

Provide logistics analysis for merchants

1. Management of express delivery

Provide door-to-door pickup and delivery service, support quick inquiry of whether the lines of the express company can be mailed, facilitate the merchants to change the express company in time, and avoid the return, loss and customer complaints caused by the failure to deliver the goods after delivery; At the same time, avoid logistics accidents such as missing orders, wrong orders, oversold, multiple deliveries, missing deliveries, reduce logistics management costs, and ensure delivery quality.

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2. Electronic face sheet printing

It supports 50+mainstream express logistics companies to place orders electronically, obtain the order number and print the order in real time, and realize multi location, batch printing and automatic return of the order number. Using cloud printing services can realize remote printing, automatic printing, and multi person sharing, saving labor costs and reducing manual errors; It supports user-defined electronic face sheet templates and the use of private face sheets to prevent leakage during logistics transportation and protect users' private information.

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3. Logistics transportation monitoring

Users can acquire or subscribe to the interface after the order number in real time to actively track and push the logistics information, visually display the logistics delivery status, grasp the express delivery location in real time, and improve the service experience. Express status analysis can provide services such as early warning of defective parts and overtime reminder, reduce the occurrence of return refund and complaint time due to asymmetric information, and improve service level.

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4. Return and replacement logistics management

It provides unified management services for return and replacement logistics. Even if a large amount of reverse logistics is generated when customers purchase return and replacement goods, it can also easily and uniformly manage the problems such as commodity orders, express reissue and reissue, and regular entry of express bill numbers; When the background receives the feedback of abnormal order, the merchant can confirm the current status of logistics, and deal with the order delay, return progress and other issues in a timely manner.

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5. Logistics status analysis

Through logistics status analysis, the delivery behavior of platform merchants can be monitored to ensure the service level of the platform; Provide data support for merchants to develop better delivery plans through the express company's sign in rate, proper delivery rate, timeliness, etc. Merchants can monitor the status of orders in the background, follow up abnormal orders in time, and improve customer service satisfaction.

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6. SMS notification

After the enterprise sends or the e-commerce delivers the goods, it can notify the recipient by SMS that the goods have been delivered. According to the logistics track status, it can inform the recipient of the goods in transit, remind the recipient to sign in in time. At the same time, it supports sending marketing SMS, event promotion SMS, etc. to customers to help enterprises promote products and improve user interaction frequency.

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PRODUCT PERFORMANCE

Product performance

Unlimited query quantity (support batch/multi-threaded submission and query)

Support 1500+express logistics companies at home and abroad

One to one technical access assistance and customer support services

Only one fee will be charged for multiple queries of the same waybill (within a natural month)

After subscription, actively push the express logistics information until the waybill is completed

Test service performance

LOGISTICS PARTNER

Logistics partners

Closely cooperate with 1500+logistics express companies at home and abroad to provide customers with one-stop logistics services

See more logistics cooperation companies

PARTNER

Cooperative customers

13 years of experience in interface services, serving more than 2.5 million enterprise customers and long-term partners of many industry giants

ACCESS PROCESS

Access process

Complete the docking in four steps, and complete the access debugging and functional launch in one day at the earliest

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MORE FEATURES

More features

More supporting functions can help you improve e-commerce logistics experience and improve customer repurchase rate and satisfaction

Express availability

Query whether the line of the express company supports delivery by sending and receiving information, reduce returns, delivery failures, etc., improve user experience, and reduce logistics costs.

Electronic face sheet printing

Professional printing components, batch printing and quick delivery, 50+express company electronic face sheet printing, more than 60 official standard templates for your use.

Cross border e-commerce logistics

It provides one-stop cross-border delivery services, and supports multiple international express companies to place orders, obtain face orders, and print services.

Sent by merchants

Place an order to the express company, and the courier will pick up the goods at home. There is no need for a shipping account, online reconciliation and settlement, and the freight can enjoy an ultra-low discount.

Order printing on e-commerce platform

Support mainstream e-commerce platforms such as Taobao, Jingdong, Pinduoduo, Tiaoyin and Fasthand; One click synchronization of orders from multiple e-commerce platforms, support order import API, and quickly realize unified delivery, order printing and other operations of e-commerce platform orders.

OCR identification of express face sheet

It supports the identification of the mainstream format express e-face sheet on the market, and extracts information including the name, phone number, address, waybill number and other fields of the recipient and sender.

CONTACT US FOR MORE INFORMATION

Want to know more? contact us

Online customer service consultation

api@kuaidi100.com

0755-86719032

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USER ROLE

User Role

Buyer

seller

platform

FUNCTION DESCRIPTION

Function description

1. Management of express delivery

2. Electronic face sheet printing

3. Logistics transportation monitoring

4. Return and replacement logistics management

5. Logistics status analysis

6. SMS notification

PRODUCT PERFORMANCE

Product performance

LOGISTICS PARTNER

Logistics partners

PARTNER

Cooperative customers

ACCESS PROCESS

Access process

MORE FEATURES

More features

Express availability

Electronic face sheet printing

Cross border e-commerce logistics

Sent by merchants

Order printing on e-commerce platform

OCR identification of express face sheet

CONTACT US FOR MORE INFORMATION

Want to know more? contact us

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Scan code to enter enterprise assistant

SCHEME ARCHITECTURE

Scheme architecture

Select Express Service

Print and ship

Logistics tracking

Customer service

USER ROLE

User Role

Buyer

seller

platform

FUNCTION DESCRIPTION

Function description

1. Management of express delivery

2. Electronic face sheet printing

3. Logistics transportation monitoring

4. Return and replacement logistics management

5. Logistics status analysis

6. SMS notification

PRODUCT PERFORMANCE

Product performance

LOGISTICS PARTNER

Logistics partners

PARTNER

Cooperative customers

ACCESS PROCESS

Access process

MORE FEATURES

More features

Express availability

Electronic face sheet printing

Cross border e-commerce logistics

Sent by merchants

Order printing on e-commerce platform

OCR identification of express face sheet

CONTACT US FOR MORE INFORMATION

Want to know more? contact us

Scan code to add staff

Scan code to enter enterprise assistant