Walking into the party masses service center of Yunyang Community in Nanhu New District (Dongsha Street), Nanhu District, the most eye-catching thing in the corridor is the banner hung on the wall, "to solve problems for the people, to be the public servant of the people", "to solve problems for the people, to care for the people"... The banner is full of grateful commendation words, recording the stories of the past Yunyang Community, The recipient is either all the staff or individuals of Yunyang Community, but there is always a name - Gu Kan, secretary of the Party Committee of Yunyang Community.
Received the banner many times! Why does Secretary Gu often "go out of the circle"?
He is the "leader" of community work
Yunyang Community, founded in 2005, is one of the earliest communities in Nanhu New Area (Dongsha Street). There are many old demolition communities in the area. Due to various reasons, many supporting facilities in the community are not perfect, there are many problems left over from history, and the owner has a great opinion.
In 2018, Gu Kan, who has many years of community work experience, came to Yunyang Community. Many community governance problems made his work difficult, but Gu Kan did not give up. Instead, he used his break time to learn how to innovate the community, community management, how to build a first-class community and other aspects of knowledge, and also organized community workers to visit the surrounding communities.
"To manage the community well is to let the community residents live in peace of mind." Gu Kan said that he has always focused on the pain points and difficulties in community service governance, such as the large number of outsiders in the demolition community under his jurisdiction, the difficulty in management, the large number of elderly families with difficulties, and the difficulty in service. He has created a "numerous micro" collaborative service model under the leadership of party building in Jingshui Apartments and other communities, The "Red Industry Committee" led by veteran party members was established. Through the "micro autonomy" mechanism of co governance and sharing led by the community party committee, supervised by the Red Industry Committee, shared property resources, deeply participated by party members, and cooperated with residents, the problems left over by history, such as breaking the walls and opening doors, destroying green vegetables, parking disputes, were solved through consultation. For example, Zizhu Mingyuan has always had difficulty in charging electric vehicles due to housing design problems. In 2023, through the consultation of the "numerous micro" collaborative service mode, three electric vehicle charging sheds were installed in the small high-rise and single apartment of Zizhu Mingyuan, reducing the problem of private wire charging.
In addition, Gu Kan led Yunyang Community to refine the grid system construction and form a "1+7+101" grid system. In 2023, Yunyang Community will give full play to the role of community grid and the power of grid personnel, and solve more than 30 disputes and contradictions, especially some contradictions and disputes that have been resolved in the grid for many years.
He is the "intimate person" of the community residents
What changes will community work bring when community people feel their role in grass-roots governance from the bottom of their hearts, from working objects to "family members" and participants? To this question, Yunyang community residents gave their own answers by sending a banner.
The year 2022 is extraordinary for Gu Kan. Most of the elderly people in the area under his jurisdiction will suffer from the epidemic.
At that time, there were only more than ten community cadres, and the basic life problems of nearly ten thousand people needed to be solved; For the elderly who account for more than one third of them, it is just a need to eat and dispense medicine... How to arrange good service? How to handle the work? Gu Kan needs to make up his mind when arranging troops.
All kinds of difficulties did not stop Gu Kan, but stimulated his fighting spirit. During this period, he worked with street sinking cadres and community cadres all night to continuously optimize the service model, explored the prototype of a core multi shift service model, and also set a model for the establishment of "dispensing team" and "meal delivery team" in the severely aging community, fully mobilized the strength of residents, and provided effective experience for the follow-up response to the epidemic.
As the "leader", he burst out stronger tenacity: he slept on the floor and sofa, did not bathe for 8 days, and stayed up all night with residents to rush to the hospital... Along the way, he cut through the thorns, "determined" to keep the community together and support the community.
"There is no trivial matter in the interests of the masses. Our mission is to turn the troubles of the community into the warm concerns of the residents." Just in January this year, an old man living alone fainted due to cerebral infarction. Fortunately, Gu Kan arrived in time; The owner of Tongfang Yanyu Garden reported that there were thirty or forty cats and dogs in the house. The corridor was full of unpleasant smell. The cats and dogs that ran out would urinate everywhere. The germs carried by them also seriously threatened the health of the residents. After learning about the relevant situation, Gu Kan immediately checked on the spot and repeatedly patiently and carefully mediated, In the end, the resident moved all cats and dogs out of the community and restored a clean and safe living environment for residents in the community; The division of community residents' heritage was also successfully resolved by the efforts of every staff member of Yunyang Community... These "little things" let Yunyang community staff and Gu Kan enter the hearts of residents.