common problem

Question 1: How to log in the trader software?>>>

Question 2: What if I forget my login account name and password?>>

Question 3: How to log in to the Investment College to listen?>>


Tips for Novice

  • 1. How to log in to the trader software? How to find microblog account and password?

    (1) Open the trader software, click "Full price promotion" or "Free selected market" on the left, and click "Sina" on the right;

    (2) After the page jumps, enter the microblog account and password to log in; (Download the dealer software: "Download the software" above the VIP classroom of each lecturer)

    Steps for searching microblog account and password:

    (a) The computer website opens Sina Investment College http://tzxy.sina.com.cn , log in to the purchase account (or mobile phone number)

    (b) After clicking "Account Settings" in the upper right corner, the login name is the Weibo account. Click "Modify Password" to set the password.

    (c) After setting the password, open the trader software and log in according to the above method.

  • 2. What should I do if I forget my login name and account password when logging into the trader software?

    Sina customer service search steps:

    (1) Online customer service consultation: open Sina Investment College on the computer website http://tzxy.sina.com.cn , consult the "Online Customer Service" on the right side of the pop-up window, submit the mobile phone number or order number of the purchased course, or the transaction order number of the paid screenshot;

    (2) Telephone customer service consultation: call 400-052-0066 and transfer to 2-1-0 for manual customer service consultation;

    (3) QQ customer service consultation: add Sina Investment College official QQ: 2793761870 message consultation;

    Note: Sina customer service can only search the account, and the password needs to be reset by itself. The steps are as follows (self searching steps).

    Please submit a screenshot containing the transaction order number to facilitate the search of your account. The transaction order number can be queried in the WeChat bill (open WeChat - I - Pay - Wallet - Bill), Sina Investment College - Example of transaction order number: 4200000293 ************************** 4526230942.

    Self discovery steps:

    (1) Computer opens Sina Investment College http://tzxy.sina.com.cn , log in to the purchase account (or mobile phone number);

    (2) After clicking "Account Settings" in the upper right corner, the login name is the Weibo account. Click "Modify Password" to set the password.

    Note: If the account password is forgotten, the computer webpage can be opened: https://weibo.com/ , input the mobile phone number, click "Forgot Password" to reset the account password step by step.

  • 3. Sina Customer Service Center Contact Information

    (1) Online customer service consultation: Computer opens Sina Investment College http://tzxy.sina.com.cn , please consult the "Online Customer Service" in the right floating window;

    (2) Telephone customer service consultation: Call 400-052-0066 and transfer to 2-1-0 for manual customer service consultation;

    (3) QQ customer service consultation: Add official QQ of Sina Investment College: 2793761870;

    (4) WeChat official account consultation: Follow the public account of "Sina Investment and Education Center" through WeChat search, and leave a message directly.

  • 4. What are the listening methods of Sina Investment College?

    (1) Computer side: The computer website opens Sina Investment College http://tzxy.sina.com.cn , you can listen to the class after logging in the account;

    (2) Mobile terminal: Follow the official account of "Sina Investment and Education Center" through WeChat search, click "My Course" below to enter the VIP classroom;

    (3) Financial APP: Download the "Sina Finance app" on your mobile phone, click "My" to log in to your account, and click "Live" to listen.

  • 5. How to log in to Sina Investment College?

    (1) WeChat code scanning or mobile phone registration students, select mobile phone number to log in directly: The computer website opens Sina Investment College http://tzxy.sina.com.cn , (WeChat binding) mobile phone number+verification code quick login;

    (Note: After logging in, you can click "Account Settings" to reset the password. The steps are the same as those in question 1 and question 2)

    (2) Weibo account login: The computer website opens Sina Investment College http://tzxy.sina.com.cn , click "Weibo Login" to log in;

  • 6. Sina Investment College - Introduction to Functional Zone

    Home page: The latest promotional activities, selection of famous teachers' Q&A, teachers' free live broadcast room recommendation, etc;

    My course: My VIP course entrance, my order (inquiry of purchased order);

    Contracted lecturer: Entrance to each instructor page;

    Novice guide: Get a brief overview of Sina Investment College;