[After sales support] What are the after-sales services for the theme of the WEB theme park

After sales service after theme purchase in WEB theme park

After sales service has always been the top priority of the WEB theme park, because no matter how simple and easy to use the theme, no matter how detailed the video tutorial, it still needs the support of after-sales service, so that you can successfully complete the website.

After purchasing the theme, we will provide the following services:

1. Theme and wordpress installation and data import service:

If you don't know how to install and import data yourself, we can help you install wordpress and themes after you buy them, and import the imported data into your website for you, so that your website, like the demo, can give you your account and password. You just need to make settings in the background and modify them with reference to the imported data.

2. Permanent free update of theme:

Wordpress will continue to optimize and upgrade to enhance control, performance and security. At this time, if the theme is not compatible, we will organize updates.
There will be some bugs in the theme at the beginning of development. If you find these bugs, give us feedback, and we will also organize updates to fix these bugs
If there are good suggestions in use, we will also adopt and update some new content

PS. It can be seen that most of the paid wordpress themes produced by the WEB theme park have been updated with more than 20 versions and are being updated all the time. You can check the update logs of some themes for more security.

The entire update does not require manual intervention. When a new version is detected in the background, click Update to automatically complete the update

3. Video tutorials and full after-sales guidance:

For each theme, we have recorded detailed video tutorials. You can refer to the videos for intuitive learning operations, which is very easy to learn. If you do not understand, you can also ask our after-sales customer service at any time, and we will help you deal with your problems.

More technical support

After the purchase, if you have other problems, we will patiently support you.

Ps Please note:

Our after-sales service is provided for a period of one year, that is, one year after the date of your purchase of the subject, please note

If our after-sales service is needed after the after-sales time limit is exceeded, the service fee can be renewed in two cases:

1. The after-sales target personnel remain the same, that is, they have been familiar with the entire operation process through video tutorials and after-sales customer service guidance, However, it still needs some technical support from after-sales customer service (including the work requiring technical support such as fine tuning of style codes and error detection, which can be included in the website hanging horse, poisoning and other checks, but the price of recovering website anti-virus and killing trojans needs to be calculated separately.)
cost: 100 yuan per month, starting from 3 months

2. When the company's employees leave the company and the new employees take over the project, they basically have no contact with the website operation. They need to completely re pass the video tutorial and the guidance of after-sales customer service, re carry out the training on operation familiarity, and technical support

The cost of purchasing new after-sales service is: 500 heads of state months, and then 100 yuan a month for renewal.

Ps. After sales service is a very hard work, and the price of the sales theme includes the value of after-sales service. Therefore, it is very hard to completely re guide and train novices, so it cannot be carried out at the renewal price for familiar operations. Please understand.

The video tutorial has covered basically all the operation processes. If you can, please watch the video tutorial for learning. If you can't learn through the video, then consider purchasing the after-sales service for retraining.

Public praise of after-sales service – how do you evaluate the after-sales service of the WEB theme park

At present, in addition to the comments on the website, you can also go to Check the user's comments on Baidu, a third party, and click Go 。

These evaluations are real evaluations made by users. With the high-quality after-sales service of the WEB theme park, as long as the customer service is online, we can try our best to provide you with the most patient and meticulous service.

The after-sales customer service of the WEB theme park is technical customer service. We have accumulated rich experience and technology in dealing with website problems for many years. We also help users solve problems all the year round, constantly summarize, and publish some articles and video tutorials to solve problems. When the customer service is not online, You can also solve your problems by reading and searching these articles and tutorials.

Free traffic

If you are very satisfied with the after-sales service of the WEB theme park and your website is highly completed, after completing the third-party comments, you can also contact us and put your comments and website address in the customer evaluation area on the home page. This is the platform for the WEB theme park to show its reputation, and your website will appear on your comments, Let your website get free and high-quality flow of WEB theme parks.