customer service

Tencent Customer Service Department relies on advanced Internet technology to intelligently solve users' problems, deliver users' aspirations and help optimize product experience by building diversified characteristic channels. We have a professional service team, which not only provides high-quality services for users of hundreds of products through online intelligent dialogue, IM, telephone and other service channels, but also provides illegal reporting services on WeChat/QQ through Tencent guards, building a clear Internet space with Tencent users.

Tencent customer service, attentive service.

Customer service line:

Tencent service line: 4006 700 700
Tenpay/WeChat payment/Tenpay hotline: 95017 (Mainland China)+86 571 95017 (overseas, Hong Kong, Macao and Taiwan)
WeChat Pay HK customer service hotline:+852 39291666
Tencent minors' game supervision hotline: 95092666
Tencent conference customer service line: 4009700700
Tencent Cloud Customer Service Hotline:

For more product questions, please visit Tencent customer service website http://kf.qq.com Ask for help, or scan the following QR code to follow Tencent customer service WeChat official account for help

Tencent customer service official account

Tencent customer service applet

Tencent Guard applet