Fujitsu infrastructure support
Easy and efficient protection of Fujitsu IT Infrastructures
Offering
Benefits
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Infrastructure-oriented support reduces the complexity in maintaining the Solution infrastructure – Fujitsu is responsible for the integrated support of hardware and software components -
Security in terms of contractual protection through consistent service level agreements as well as harmonized service periods (SolutionContract only) -
Problem prevention through proactive services and regular consultations with a Technical Account Manager (currently SolutionContract only) -
A well-conceived range of services to meet customers’ requirements and budget -
Flexibility for customers when developing a Solution IT infrastructure -
Selectable payment terms: up front with SolutionPack or monthly with SolutionContract -
Flat fee pricing: well projectable, no hidden costs
Documents
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Register Support Pack
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Manage your Fujitsu Products on MySupport -
More Information about Fujitsu Support Pack / SolutionPack registration ( EN , DE ) -
Registration of Support Pack/Solution Pack