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Samsung mobile phone encounters a large area of system crash: black screen, restart, etc
Sina Digital News, at noon on May 23, it was reported that some Samsung mobile phone users encountered black screen and large-scale restart problems in the early morning of this morning. To this end, Samsung Galaxy mobile phone officials said that they had received feedback from some users on the system problems, and were actively investigating the causes and providing corresponding solutions as soon as possible.
Samsung Responds to Phone System Crash
Previously, some Samsung mobile phone users experienced black screen and restart problems. This time, the affected mobile phone users include S8, S9, S10 and even S20 models.
User feedback: Samsung mobile phone system crashed
In response to this, @ Samsung GALAXY GALAXY official micro blog said that it has received feedback from some users on the system problems, and is actively investigating the causes and providing corresponding solutions as soon as possible.
For users who have encountered problems, Samsung did not explain what to do, but microblog users preliminarily checked or caused bugs in the old lock screen app for the lunar leap April, and attached temporary solutions:
1. Restart the phone
2. Double click the power button to open the camera
3. Open the top left camera settings
4. Drop down notification bar to enter settings
5. Find the lock screen, click in and then click on the lock screen to update
Users who encounter problems can try the above method. If the "Double click the power key to open the camera" is not set, they can try to call their Samsung mobile phones with other mobile phones to enter the setting options. (Jiangsu Airlines)