On December 28, the reporter learned from the railway department that the transportation period of the New Year's Day holiday in 2024 is from December 29, 2023 to January 2, 2024, a total of 5 days. Qinghai Tibet Group Co., Ltd. is expected to send 150000 passengers, with a daily average of 30000.

It is reported that the passenger flow within the management of Qinghai Tibet Group Co., Ltd. mainly includes family visits, short and medium distance tours and students in Golmud, Delingha, Menyuan and other directions. In order to meet the travel demand of passengers, Qinghai Tibet Group Co., Ltd. dynamically adjusted the train operation plan, implemented "one map per day", opened additional trains in the passenger flow concentration direction from Xining to Golmud, Lhasa to Shigatse, arranged the reconnection of two pairs of bullet trains from Xining to North Xi'an, and added vehicles to the Xipu speed train from Xining to Chengdu to cope with peak passenger flow, Add 2 pairs of bullet trains on the peak line from Xining to Menyuan, add 2 pairs of bullet trains on the peak line from Lhasa to Shigatse, add 1 pair of trains on the evening train from Golmud to Xining before the festival, and add 1 pair of trains on the evening train from Xining to Golmud after the festival.

In order to improve the travel experience of passengers, Qinghai Tibet Group Co., Ltd. has further promoted the warm-up project, improved the station service facilities, constantly improved the safety, guidance and service signs of the station cars, and increased the monitoring and guidance of security checks, elevators, platforms, exit tunnels and other parts during the passenger flow concentration period. Strengthen the consultation and guidance services for passengers purchasing tickets through manual ticket windows and self-service machines, ensure the ticket purchasing services for elderly passengers, and give priority to "one-stop" services such as cash ticket purchase, ticket change, and ticket refund for elderly passengers. At the same time, give full play to the role of the customer service center and the station service desk to help passengers solve problems encountered in travel.

At the same time, the railway department kindly reminds that the weather is changeable on New Year's Day holiday, so passengers can pay attention to the station announcement, or directly call 12306 railway customer service hotline or log on to the official railway 12306 website for inquiry, so as to keep abreast of the latest information and reasonably arrange the trip.

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