Spoken IELTS Part 2 Topic Card: Describe a good service you received
Ideas: The following ideas are for your reference, and we hope you can write your answers according to your real experience (updated in September 2021)
With the change of China's industrial structure, the proportion of service industry is increasing. No matter where you go, you should be able to enjoy the services of the corresponding personnel, such as high-speed train stewards, milk tea girls, delivery attendants, couriers, restaurant attendants, store guides, etc. Just pick one from here and say. If you are short of basic ideas, you can choose Seabottom Fishing as an example. Search for "human beings can no longer stop the bottom fishing" and you can get many materials immediately. Of course, in order to prevent repetition with others, you can replace Haidilao with your own restaurant and enrich the details.
subject
Describe a good service you received
You should say:
What the service is
When you received it
Who you were with
How do you feel about it
Reference answer
Here are the original reference answers for the old roast duck editor according to the specific topic requirements:
please Beijing New Channel 、 Shanghai New Channel 、 Xiaozhan IELTS ， Acaso Foreign Teacher Network ， Baili Tianxia Studying Abroad as well as Intelligent course network Don't copy the articles of this website again.
The good service I am going to talk about is provided by a waiter in Haidilao, a famous hotpot restaurant in China. It was about half a year ago when my classmates and I had just finished our exams of the senior year in college and decided to have a feast to compensate our wounded hearts. We chose the popular Haidilao as our venue.
The excellent service I want to say is provided by the waiter of Haidilao. It was about half a year ago that my classmates and I had just finished the final exam for the third year of college, and we needed a big meal to make up for our hurt hearts. So we chose the very popular Haidilao.
There, I received the best service I had ever had. The waiter saw that I was wearing glasses. He handed me wet wipes to clean them as soon as I was seated. He also gave us small plastic bags, in which we could slide our cellphones, in case the hotpot soup splashed on the screens. When I was ordering dishes, he noticed that I constantly cleared my throat and sneezed now and then. He gently asked if I had a cold and I said yes. This article is from Laokaoya website. Do not copy or repost it. A moment later, he served me a bowl of ginger soup, which is believed to be the cure of cold in traditional Chinese medicine, and said it was on the house, hoping I could recover soon.
I received the best service there. The waiter saw that I was wearing glasses. As soon as I sat down, he handed me the wipes to clean my glasses. A small plastic bag was prepared for several students playing with mobile phones to prevent the soup from splashing onto the screen. When ordering, he heard me clearing my throat and sneezing from time to time, and asked me if I had a cold. I said yes. After a while, he came over with a bowl of ginger soup and said that it was specially made for me by the shop. He hoped I would get better soon after drinking it. In traditional Chinese medicine, ginger is considered to be a good medicine for colds.
I really enjoy the service in Haidilao, not because it provided a lot of small useful items, but because you could feel that the waiter there truly cared about you. They took all the troubles into account and tried to fix them. That is why I think their service is good.
I like the service of Haidilao very much, not because it provides many items for free, but because you can feel that the waiters there really care about you. They will consider things that are inconvenient for you and try to solve them.
Part 3 Additional questions
What do you think of the relationship between companies and customers?
As a customer, what kinds of services would you expect to receive from a company?
What kinds of jobs involve coping with the public?
Why should companies react quickly when customers have difficulties?
