Old Roast Duck IELTS - Focus on IELTS preparation

What is the IELTS customer service phone number? Although most IELTS test operations can be completed independently on the website, such as registration, printing exam admission cards, and checking scores, there are always times [...]

What is the IELTS customer service number

Although most operations of the IELTS test can be completed independently on the website, such as registration, printing the exam permit, and checking the scores, there are always times when we need to contact the IELTS official to solve some problems. For example, the application form was wrongly filled in, the relevant certificates were suddenly lost before the exam, and the transcript was not received all the time, so a refund was required. What is the number of IELTS customer service?

According to the instructions on the official website, students who have any questions about the IELTS test can call the following number:+86 (0) 10 8234 5671

The front+86 is the country code of China. If you are in China, you do not need to enter these two numbers. 010 is the area code of Beijing. If 86 is not added, 010 should be entered completely.

Like most customer service systems, after the call is connected, you will be asked to choose Chinese or English. Then press the corresponding button to select the corresponding service: 1 is manual agent, 2 is complaint and suggestion, 3 is fax sending. Generally, manual service is sufficient.

Update: In order to better serve the exam, the official has upgraded the voice prompt. The specific key operations are as follows (learn in advance to improve efficiency)

Press 1: exam consultation

Press 2: Query the mail processing process

Press 3: Complaints and suggestions

Press 4: Fax

What the old roast duck editor wants to say is that if everyone is dissatisfied with what happened in the examination room, it is better to complain before leaving the examination room. The success rate of making complaints on the phone after leaving the examination room is low.

In addition to phone calls, you can also send an email to the IELTS official address as follows: ielts@mail.neea.edu.cn