On May 13, Changjiang Daily Financial Media reported that Wei Hankui, the "brother of explanation" on East Lake Online, spoke for the city of Wuhan with sincere emotion and funny words, and explained Wuhan to tourists from all over the country, which attracted the attention of netizens all over the country. Recently, the Changjiang Daily issued a solicitation order for "I am a commentator in Wuhan" to the public, and the response was enthusiastic. Wuhan Transportation Bureau took the lead in responding and proposed to all cadres and workers in the industry: strive to be an advanced model of "I am a Wuhan commentator". In recent days, Wuhan Public Transport Group has set off an upsurge of learning "explain brother".
As the window of urban civilization and the "scenic line" of urban mobility, Wuhan public transport currently has an average daily passenger flow of about 4 million people, and an average annual passenger flow of about 1.4 billion people. On May 13, Wang Hui, a tram attendant, said in an interview with a reporter from the Changjiang Daily that he would take Wei Hankui as an example and strive to be a good "Wuhan commentator".
Wang Hui regards her post as a beautiful card to show the image of the city. Photographed by reporter Zhang Ning
As the first modern tram line in central China, Wuhan Chedu T1 Line has been in operation for nearly two years and is very popular with citizens and passengers. Each tram on Chedu Line T1 is specially equipped with two female attendants, whose "stewardess" looks, beautiful uniforms and smiling warm service are very impressive. Wang Hui, 26, is one of them.
"It can be said that Chedu Line T1 is the beautiful city card of Wuhan and one of the city's flowing scenic spots. As stewards of Chedu Line T1, we must consciously act as the spokesman of the city's image with our own words and deeds, and serve every passenger with our heart and feelings!" Wang Hui said on the 13th.
In addition to speaking English, Wang Hui specialized in Japanese and Korean when she was in college, which also made her popular with many foreign passengers. "Chedu Line T1 is operated in the Wuhan Development Zone, so we often meet French, Japanese, etc." Wang Hui said that in October 2018, Japanese Ms. Ogawa and her boyfriend who worked in Han took a shuttle bus to and from Dudu Line T1, which happened to be her service on the bus. "When I got on the train, Ogawa asked me the way in unskilled Chinese. After learning that she was Japanese, I directly introduced the tourist attractions along the Chedu T1 line to her in Japanese."
This encounter made Wang Hui and Xiao Chuan WeChat friends. Since then, when Xiaochuan met Wang Hui's colleagues on Line T1 several times, he would take the initiative to talk about Wang Hui and entrust her to convey her greetings to Wang Hui. "Wang Hui is very warm and nice!" Xiao Chuan said of Wang Hui.
In each operation service, Wang Hui always requires herself to be a "stewardess", and always adheres to the "four heart" service - warm reception of passengers, patience in answering questions, modest acceptance of opinions and careful work. As long as the elderly or children get on the bus, Wang Hui will always escort them to get on and off the bus; As long as there is garbage in the carriage, Wang Hui will take the initiative to help clean it; As long as there is a "bow head clan" on the bus, Wang Hui will verbally remind people to pay attention to the arrival of the bus from time to time. (Reporter Wang Gang, Correspondent Ni Wangming, Sudan, Luo Haofeng, Lin Yingkang, Pioneer Yan Jie, Bai Ziwei, Lu Juan, Liao Yu)
[Edit: Leaf]
(Author: Wang Gang)
