Hardware Warranty Policy of Apple Products in Mainland China

iPhone

Warranty period

  • The iPhone and its accessories enjoy a 1-year warranty from the date of original purchase.
  • Can be purchased separately AppleCare+Service Plan 。

Maintenance mode

  • Repair or replace the equipment according to the specific fault conditions.
  • Components that can be repaired or replaced include but are not limited to battery, display screen, motherboard, etc.
  • All replaced parts, accessories or equipment are brand new.
  • The replaced parts and accessories enjoy the remaining period of the original 1-year warranty period or the 90 day warranty period from the date of repair or replacement, whichever is the longer.
  • If there is a problem with the accessory, it will be replaced with a new one.

iPad

Warranty period

  • The whole iPad and its accessories enjoy a one-year warranty from the date of original purchase.
  • The main parts enjoy a 2-year warranty period. The main parts refer to the main board (MLB), memory, hard disk (HDD/SSD), display screen (LCD) and AC power adapter.
  • Can be purchased separately AppleCare+Service Plan 。

Maintenance mode

  • Repair or replace the equipment according to the specific fault conditions.
  • All replaced accessories and equipment are brand new.
  • The replaced parts and accessories enjoy the remaining period of the original 1-year warranty period or the 90 day warranty period from the date of replacement, whichever is the longer. The replaced main parts enjoy a recalculated 2-year warranty period.
  • If there is a problem with the accessory, it will be replaced with a new one.

iPod touch

Warranty period

  • The iPod touch and its accessories enjoy a 1-year warranty from the date of original purchase.
  • Can be purchased separately AppleCare+Service Plan 。

Maintenance mode

  • Replace a new iPod touch according to the specific fault condition.
  • If there is a problem with the accessory, it will be replaced with a new one.
  • The replaced accessories enjoy the remaining period of the original 1-year warranty period or the 90 day warranty period from the date of replacement, whichever is the longer.

Mac

Warranty period

  • The complete Mac computer and its accessories enjoy a one-year warranty from the date of original purchase.
  • The main parts enjoy a 2-year warranty from the date of purchase.
    • All major components of Mac desktop computer include: mainboard (MLB), processor (CPU), memory, hard disk (HDD/SSD), power supply and graphics card.
    • All major components of Mac laptop include mainboard (MLB), processor (CPU), memory, hard disk (HDD/SSD), power adapter, keyboard and display (LCD).
  • Can be purchased separately AppleCare+Service Plan 。

Maintenance mode

  • Repair the equipment according to the specific fault conditions.
  • All replaced parts and accessories are brand new.
  • The replaced non major parts and accessories enjoy the remaining period of the original warranty period or 90 days from the date of replacement, whichever is the longer. The replaced main parts enjoy a recalculated 2-year warranty period.

Apple Watch

Warranty period

  • Apple Watch, Apple Watch Sport and the included Apple brand accessories (excluding watchband) enjoy a 1-year warranty from the date of original purchase.
  • Apple Watch Edition, Apple Watch Herm è s and included Apple branded accessories (excluding watchband) enjoy a 2-year warranty from the date of original purchase.
  • Can be purchased separately AppleCare+Service Plan 。

Maintenance mode

  • Software recovery, repair or replacement of equipment shall be carried out according to specific fault conditions.
  • If the accessory has a functional failure, it will be replaced with a new accessory.
  • The replaced accessories enjoy the remaining time of the original warranty period or 90 days from the date of replacement, whichever is the longer.

AirPods

Warranty period

  • The AirPods complete machine enjoys a one-year warranty from the date of original purchase.
  • Can be purchased separately AppleCare+Service Plan 。

Maintenance mode

  • Repair or replace the equipment according to the specific fault conditions.
  • The replaced parts enjoy the remaining time of the original warranty period or 90 days from the date of replacement, whichever is the longer.

Beats

Warranty period

  • Beats brand hardware products (earphones, speakers) enjoy a one-year warranty from the date of original purchase.
  • The main parts of the loudspeaker enjoy a 2-year warranty from the date of purchase. The main parts refer to the loudspeaker and frequency divider.
  • Can be purchased separately AppleCare+Service Plan 。

Maintenance mode

  • Repair or replace the equipment according to the specific fault conditions.
  • The replaced parts and accessories enjoy the remaining period of the original 1-year warranty period or the 90 day warranty period from the date of replacement, whichever is the longer. The main parts of the replaced loudspeaker are entitled to a recalculated 2-year warranty.

HomePod

Warranty period

  • The entire HomePod is guaranteed for one year from the date of original purchase.
  • The main parts enjoy a 2-year warranty period from the date of purchase. The main parts refer to the horn and frequency divider.
  • Can be purchased separately AppleCare+Service Plan 。

Maintenance mode

  • Repair or replace the equipment according to the specific fault conditions.
  • The replaced non major parts and accessories enjoy the remaining period of the original warranty period or 90 days from the date of replacement, whichever is the longer. The replaced main parts enjoy a recalculated 2-year warranty period.

Note:

  • According to relevant laws and regulations on consumer rights in China, the above policies are only applicable to Apple products purchased in mainland China. If the product is purchased from outside the mainland of China, it is not covered by the relevant laws and regulations on consumer rights in China. Click here Learn more about service and repair of Apple products. Click here Understand the laws and regulations related to Apple products and consumer rights in China.
  • In order to protect your legitimate rights and interests, please use the Apple Store and Apple Authorized Service Providers Get repairs for Apple products. Any unauthorized modification, disassembly, and repair not authorized by Apple may result in failure to obtain warranty and warranty repair qualification.
  • According to the fault phenomenon when the product is sent for repair, the Apple Store store and Apple authorized service provider determine the maintenance method of the equipment through professional analysis: test/repair in the store (on-site maintenance) or send it to the Apple maintenance center for test/repair (mail repair). The equipment sent for repair will be tested by Apple Service Center through professional diagnosis and the corresponding maintenance plan will be determined. Apple's maintenance center can provide high-quality maintenance services for display, motherboard and other parts of some iPhone models.
  • To the extent permitted by law, the above warranty policy may be updated from time to time. Please consult each authorized repair point for details.
  • If your product meets the conditions of warranty repair, Apple can provide a charged repair service. The parts or accessories replaced after warranty maintenance enjoy a 90 day limited warranty period. If you have purchased AppleCare+service plan products , see AppleCare+Service Plan Terms and Conditions.