Not long ago, Putian Chengxiang Sub branch of Industrial Bank helped foreigners to solve domestic consumption payment problems with efficient and considerate services, and won high praise from customers. It is reported that in April this year, Lin and his Thai wife came to the branch of Putian Chengxiang Branch of Industrial Bank to apply for personal debit cards. Lin and his wife have lived in Thailand for a long time. During their return to China, Lin's wife had many inconveniences in using mobile payment such as WeChat payment because she did not have a domestic debit card, so she urgently needed a domestic debit card to meet daily financial needs. After the staff of Putian Chengxiang Sub branch of Industrial Bank learned the situation, they sorted out their business ideas and patiently guided customers to complete the card opening procedures. Considering that the customer may have a small payment demand, the staff took the initiative to remind the customer that the outlet can provide a small denomination RMB "zero wallet" exchange service. Under the guidance of the staff, the customer successfully withdrew 100 yuan from the cash self-service machine with an overseas card and exchanged it for a "zero wallet". The whole service process was smooth and efficient, and Mr. and Mrs. Lin deeply appreciated the personalized guidance and considerate service provided by our bank. A thin card, a small wallet, an efficient business handling, and a warm and considerate professional service, each detail shows the speed and temperature of Industrial Bank Putian Branch in serving foreigners in China. In recent years, Industrial Bank Putian Branch has always actively promoted the payment convenience of foreigners and other people, accelerated the transformation of software and hardware of overseas bank card acceptance equipment, optimized the card opening and cash withdrawal process, and actively built a diversified and multi-level payment system in accordance with the principle of "large amount card swiping, small amount code scanning, and cash back", Create a better financial environment for foreigners coming to China. At present, Industrial Bank Putian Branch has carried out the transformation of merchant foreign card acceptance in Putian Meizhou Island Scenic Area, greatly improving the payment convenience for overseas visitors. In the next stage, Putian Branch of Industrial Bank will continue to practice the service tenet of starting from the small and ordinary, starting from the diversified payment needs of foreign personnel in China, continue to improve and enhance the payment acceptance environment by taking multiple measures to provide professional services and thoughtful and meticulous warm action, and ensure that foreign personnel in China enjoy convenient payment. (Contributed by Putian Branch of Industrial Bank) |
