At present, improving the payment convenience of overseas visitors and the elderly has become the focus of financial institutions. Putian Branch of Postal Savings Bank actively implemented the Opinions on Further Optimizing Payment Services and Improving the Convenience of Payment Services, focused on doing a good job in outlet services, on-site foreign currency exchange, cash payment and other work, and took multiple measures to improve the level of payment facilitation services. Optimize the external card acceptance environment. In the face of overseas customers, Putian Branch of Postal Savings Bank uniformly standardized the service standards for overseas people in outlets, optimized the process, and enriched the product functions. 15 CRS in its own outlets and 78 CRS in its agent outlets have all opened the foreign card cash withdrawal function. The transaction interface has displayed the acceptable VISA, MasterCard and UnionPay logos of the equipment, and the foreign card logos have been posted on machines and tools throughout the jurisdiction, On April 14, the POS machine supporting foreign card acceptance was tested. Enrich payment modes. In addition to the traditional bank card payment and cash payment, Putian Branch of Postal Savings Bank actively promotes new payment methods such as mobile payment and online payment to meet the needs of different customers and provide a more convenient payment experience. At the same time, the business outlets uniformly placed cash payment signs, and the staff actively introduced the "zero wallet" business and the payment service operation guide for overseas Fujian personnel, so as to do a solid job in optimizing payment services with high-quality financial services. We will strengthen financial services for "silver haired people". The outlets are equipped with barrier free channels, emergency medicine boxes, old glasses, magnifying glasses, umbrellas and other convenience facilities. The self-service equipment is equipped with voice broadcast auxiliary functions, and the large font interface is displayed for aging transformation. The queuing and calling machines in the hall are equipped with the function of giving priority to elderly customers, and the customer waiting area is equipped with "love seats" to meet the needs of elderly services. In the next step, Putian Branch of Postal Savings Bank will continue to do a good job in cash services, practice the concept of "payment for the people", provide standardized, diversified and sustainable convenient financial services for foreign-related, elderly related, key livelihood related and other subjects, spare no effort to do a good job in optimizing the payment service system, and provide a good cash collection and payment environment for the public. (He Natang) |
