Screenshot of page 7 of People's Daily on May 23, 2024
Original question: Jiangsu general outpatient department implements "one time registration management for three days"
"It's more convenient to see a doctor now" (visit)
Lao Zhang, 66, is a patient of Jiangsu Cancer Hospital. Since he was diagnosed with squamous cell carcinoma of the external auditory canal five years ago, treatment and regular reexamination have become routine. On Saturday, May 11, my daughter accompanied Lao Zhang to the general outpatient clinic of the radiotherapy department of Jiangsu Cancer Hospital for reexamination.
"This time, we need to do blood routine, biochemical, nuclear magnetic and other examinations. If the examination results come out within three working days, we can directly go to the outpatient clinic to sign in by swiping the registration form. We can go back to the clinic without having to register again." The patient was Dr. Zhang Hao. She told Lao Zhang that now ordinary outpatient services can be "registered for three days at a time". The three days here are three working days, which can be postponed in case of holidays.
It turns out that since May 7, public medical institutions above the second level in Jiangsu Province have officially implemented the "one time registration management for three days" for general outpatient services. When patients go to public medical institutions above the second level in Jiangsu Province (including hospitals of traditional Chinese medicine, maternity and child health care hospitals, children's hospitals, etc.) to register for general outpatient services, they fail to complete the diagnosis and treatment because they cannot complete the inspection and examination on the same day or cannot obtain reports, Within three days (including the day of the first visit), you can take the report results to the same department in the same hospital, without having to register again, and enjoy the policy of free payment of ordinary outpatient service fees (registration fees).
Sun Min, the director of the outpatient department of Jiangsu Cancer Hospital, told the reporter that the hospital has set up billboards of "three days of registration" in the outpatient hall, ordinary outpatient clinics and other areas, and also issued leaflets for patients.
"Before, every time I came for a recheck, I had to wait for the inspection results to register again. Now it's more convenient to see a doctor!" Lao Zhang was very satisfied. After leaving the consulting room, Lao Zhang came to the outpatient hall and obtained the inspection appointment form after paying the fees. "All the examinations can be completed today. When the report comes out on Monday, we can come back on Tuesday." Lao Zhang's daughter breathed a sigh of relief.
On Tuesday, May 14, just after 8 o'clock, Lao Zhang came to the hospital again, took all the reports and MRI films first, and then came to the triage desk of the radiotherapy department again. Take the registration form of last Saturday and swipe it on the check-in machine. The machine immediately displays: No. 35 for return visit.
"This return visit number is the new visit sequence." On the doctor's computer, the reporter saw that Lao Zhang's category showed a return visit, which was different from the first patient registered that day.
"The hospital has optimized and upgraded the software of the registration system, check-in system and call system, and integrated the functions of check-in, call and registration in the outpatient area. At the same time, it has continuously optimized the newly discovered problems in the use process." Ding Ye, deputy director of the Information Department of Jiangsu Cancer Hospital, pointed to the screen of the check-in machine, told reporters, "For example, there is no word before the word" return visit ". In order to distinguish between normal patients and patients coming back for further visit, the information display is clearer and more accurate, and it is also convenient for doctors to call numbers for triage, we have optimized it in the background."
"The doctor said that everything was normal, and it would be OK to follow up on time next time." Hearing the word "normal", Lao Zhang was relieved.
According to the Jiangsu Provincial Health Commission, as of May 13, 352 public hospitals above the second level in the province had enjoyed the policy of "three days of registration and management at one time" for more than 71000 person times of general outpatient services, and the outpatient fees were reduced or exempted by more than 730000 yuan.
(Editor in charge: Zhang Xin, Zhang Yan)
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