The application of statistical techniques can help organizations understand variation, thus helping organizations solve problems and improve effectiveness and efficiency.These technologies also help make better use of available data for decision-making.
Variations can be observed in the states and results of many activities, even under apparently stable conditions.
This variation can be observed through the measurable characteristics of products and processes, and its existence can be seen at all stages of the product life cycle (from market research to customer service and final disposal).
Statistical techniques can help to measure, describe, analyze, interpret and model such variations, even when data are relatively limited.The statistical analysis of such data can help to better understand the nature, extent and causes of variation.This will help solve or even prevent problems caused by variation, and promote continuous improvement.
GB/Z19027 gives guidelines for statistical techniques in the quality management system.
Chinese name
Statistical techniques
Role
Help the organization understand the variation, thus helping the organization solve problems and improve effectiveness and efficiency.These technologies also help make better use of available data for decision-making
