The so-called communication refers to the communication between peoplelanguage、written words、form、Eyes、gestureAnd other meansInformation exchange。Communication is both aCulture, also a doorArt。It is very important to fully understand the meaning of communication, accurately grasp the principles of communication, and timely use communication skills to do a good job in ideological and political work.
The communication process refers to the purposeful, planned and organized communication between the communication subject and the communication objectthought、concept、informationCommunication makes communication a two-way interactive process.[1]
1、Communication subjectIt refers to individuals and groups that purposefully exert influence on the communication object, such as the Party, Youth League, administrative organizations, families, socio-cultural groups and social members.The communication subject can choose and decide the communication object, communication medium, communication environment and communication channel, and plays a leading role in the communication process.
2、communication object That is, communication objects, including individual communication objects and group communication objects;The communication object of the group is also the difference between formal group and informal group.The communication object is the starting point and foothold of the communication process, so it plays a positive role in the communication process.
3、Communication mediatorThat is, the intermediary used by the communication subject to influence and act on the communication object, including communication content and communication methods.Communicate the connection between the subject and the object to ensure the normal development of the communication process.
5、Communication channelsThat is, the way of communication medium from communication subject to communication object.Communication channels can not only enable correct ideas to be conveyed to the communication object as completely, accurately and quickly as possible, but also widely, timely and accurately collect the ideological trends and feedback information of the object. Therefore, communication channels are an important part of the implementation of communication process and the improvement of communication efficiency.There are many communication channels, such asheart-to-heart talk、an informal discussionEtc.
Analysis of communication process
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In short, communication is the process of transmitting information.In this process, there is at least one sender and one receiver, that is, the sending party and the receiving party.The transmission process of information between the two generally goes through seven links.
1. The sender needs to deliver information to the receiver or the receiver needs to provideinformation。The information mentioned here is a broad concept, which includes views, ideas, materials, etc.
2. The sender translates the message to be sent into a series of symbols that the receiver can understand.In order to communicate effectively, these symbols must adapt to the needs of the media.For example, if the media is a written report, the symbol should be in the form of text, graphics or photos;If the media islectureText, transparencies and blackboard writing should be selected.
3. The sent symbol is passed to the receiver.Due to the different types of symbols selected, the transmission methods are also different.The mode of transmission can beWrittenSuch as letters, memoranda, etc;It can also beoralSuch as conversation, speech, telephone, etc;Even through the bodyactionTo express, such as gestures, facial expressions, postures, etc.
4. The receiver accepts the symbol.The receiver selects the corresponding reception method according to the transmission method of the sent symbol.For example, if the symbol sent is delivered orally, the receiver must listen carefully, otherwise, the symbol will be lost.
5. The receiver translates the received symbols into information with specific meanings.The content and meaning of information are often misinterpreted due to the differences in the ability of the sender to translate and deliver, as well as the difference in the level of reception and translation of the receiver.
6. The recipient understands the information to be translated.
7. The sender knows whether the information he wants to convey is accurately accepted by the other party through feedback.Generally speaking, there are many factors that interfere with and distort information transmission (usually referred to as noise) in the communication process, which greatly reduces the efficiency of communication.Therefore, it is also necessary for the sender to know the extent to which the information is understood.The feedback in the communication process chart forms the informationTwo way communication。
