Customer satisfaction rate is a special term in the service industry, that is, the comparative analysis of customer satisfaction with the services provided, which is mostly used in the service industries such as telecommunications, banking, and property management.
For example, the satisfaction of the owners in the community with the service of the property company in the community can be described by the customer satisfaction rate, which is generally described by the percentage. For example, the property company now requires that the customer satisfaction rate reach 95% or more before it is qualified; Now customer satisfaction rate has become a common key performance indicator in the service industry!
