Accenture was incorporated inIreland, is the world's largest listed consulting company and《wealth》World Top 500One of the companies (ranking 279 in 2020)[1]To provide customers with strategic, consulting, digital, technical and operational services and solutions.Accenture provides services to customers in more than 120 countries and 200 cities, including more than three quarters of the world's top 500 enterprises, government agencies and military.Accenture is based on the forefront of business and technology, and its business covers more than 40 industries. With its unique industry experience and professional skills, as well as a world leading delivery network, Accenture helps customers achieve far-reaching changes and improve their performance. Its professional services and quality enjoy a high reputation among customers.
In 1953,Andersen Certified Public Accountants(Arthur Andersen)General Electric Company(GE) improved the efficiency of salary processing and installed the first one in the United StatesBusiness computerSince then, the era of data processing has been created. Joe Glickauf, the project leader at that time, was later called the father of computer and high-tech consulting, which pioneered the use of computers and high-tech solutions for business consulting.
Architecture
In 1989, the company finally split Arthur Andersen, the main auditor, and Arthur Andersen, the main auditorconsultingOfAXAAndersen ConsultingConsulting businessSeparated, Andersen and AXA Consulting are both located inSwitzerlandUnder the jurisdiction of Andersen Worldwide Society é t é Coop é rative.
Separation from Andersen
In 1998, Andersen was one of the largest accounting firms in the worldPwC、Deloitte 、Ernst&Young、kpmg (KPMG) collectively referred to as the top fiveaccounting firm。AXA Consulting has become the largest business consulting and high-tech consulting company in the world. With its scale gradually surpassing that of Andersen, the contradiction between the two is deepening.Rejected by AXA ConsultingSmall and medium-sized enterprisesAndersen re developed its own consulting department and secretly took over projects rejected by AXA Consulting.When AXA Consulting wanted to leave Andersen Global Cooperation Association, Andersen required AXA Consulting to give up the name of Andersen, and AXA Consulting sued Andersen for developing consulting business privately, which actually violated the 1989 agreement first.
The dispute lasted for two and a half years. The arbitration result in 2000 finally helped AXA Consulting realize its dream of completely separating from Andersen, but at the cost of giving up Andersen's name.exceptManagement Consulting External, information technology and outsourcing have become an important industry of Andersen consulting. The word "consulting" in the company's name limits the description of the company.At that time, AXA Consulting had 75000 employees worldwide,turnoverAbout US $9.5 billion.In 2001, Andersen had 85000 employees worldwide, with a turnover of about 9.3 billion dollars.On 1 January 2001,AXA Consulting started "Accenture"（[21]Accenture - taken from the English meaning of "Accenture on the Future") as the new name of the company.
According to the investigation of Frank, the author of The Carpenter, before Andersen's accident, the company had split up,Audit DepartmentThere was a big contradiction with the consulting department. Finally, the court decided that the company was split into two companies. The audit department continued to use the original name of Andersen, and the consulting department must be renamed within 147 days.For this reason, Andersen invited professionalsNaming AuthorityLandau Association helped, and also asked global employees for help.As a result, the total number of names of Landau and Andersen employees reached 5600. Finally, Landau reduced 5600 names to 30, and Andersen 1250 partners voted.Accenture won by a high voteDenmarkThe dedication of employees means "focusing on the future".
Recent development
IPO in 2001
As《wealth》Accenture is one of the world's top 500 multinational companiesEnterprise performancePromote expertsWith rich industry experience, extensive global resources and successful practices in the local market, Accenture helps customers define strategies, optimize processes,integrated system ，Introduce innovation, improve the overallcompetitive edge。
Accenture has more than 469000 employees worldwide, and has branches in 54 countries around the world, providing services to customers in more than 120 countries.As of August 31, 2011fiscal year, Companynet incomeIt reached US $25.5 billion.The net income of 2019 fiscal year was 40.9 billion US dollars.
Accenture has always maintained extensive cooperative relations with institutions of various sizes.《wealth》There are 98 of the world's top 100 enterprises, and three quarters of the Fortune Global 500 enterprises are Accenture customers.Among the top 100 customers of Accenture ranked by revenue in FY2011, all 100 customers have been Accenture's customers for more than 5 consecutive years, and 92 customers have been Accenture's long-term customers for more than 10 consecutive years[1]。
AccentureGreater ChinaIt has been engaged in business for more than 20 years and has a staff team of more than 15000 people, distributed in BeijingShanghai、Dalian、Chengdu、Guangzhou、Hong KongandTaipei。As a performance improvement expert, Accenture has always focused on the practice and success of the local market, and is committed to achieving extraordinaryCustomer valueAnd results.Accenture helps customers determine strategies, optimize processes, integrate systems, introduce innovation and improve overall competitive advantage.
Accenture invests up to 250 million dollars in R&D every year.Take advantage of theseR&D investmentTo help customers develop innovationBusiness strategyAnd technologies, commercialize and promote them, andCustomer developmentMarketization solutions.Accenture's research and innovation projects aim to provide customers with forward-looking insight to develop innovative solutions, and develop strategies for customers to target high-performance enterprises.
On March 24, 2023, Accenture, the global IT outsourcing service and consulting giant, announced that it planned to cut about 19000 employees in the next 18 months, accounting for 2.5% of its existing employees.More than half of the resignations will come from functional departments of non billable enterprises, and other recruitment will continue.The company said the move would help cut costs in a depressed economic situation.Driven by this news, the company's share price soared more than 7% on the same day.[17-18]
Financial report data
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On June 23, 2023, Accenture announced its financial report for the third quarter of fiscal year 2023: in the third quarter of fiscal year 2023, Accenture's global operating revenue reached US $16.6 billion, up 3% and 5% year on year respectively in US dollars and local currencies.The adjusted operating profit in the third quarter reached 2.71 billion US dollars;The adjusted operating profit margin reached 16.3%;Diluted earnings per share was $3.15;New orders amounted to US $17.2 billion.Accenture expects the annual revenue growth in 2023 to be between 8% and 9% (in local currency).[19]
On September 28, 2023, Accenture announced its performance in fiscal year 2023, which showed that the company's total global revenue in fiscal year 2023 (as of August 31, 2023) was $64.1 billion, with a year-on-year growth of 4% and 8% in U.S. dollars and local currencies, respectively.[22]The adjusted operating profit in fiscal year 2023 is 9.87 billion dollars;The adjusted operating profit margin is 15.4%;Free cash flow is $9 billion;New orders amounted to $72.2 billion.[22]
management idea
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As a dependencyConsultantIn the eyes of the senior management of Accenture, a consulting company with knowledge and wisdom in mindknowledge capital(Knowledge Capital) is a collection of methods, tools, training, data, ideas, thinking and experienceoperating activitiesIt has value.Knowledge management is the realization ofEnterprise objectivesA systematic process.
With great attention, Accenture has pursued a globalKnowledge management strategy: Knowledge management is carried out byGlobal knowledge managementThe President leads and manages;543 knowledge management professionals are distributed in branches around the world;Knowledge management is regarded as an indispensable business practice;Knowledge management professionals have exclusive careersDevelopment mode, the company provides them with specialized courses.In addition, Accenture has also establishedglobalizationKnowledge capital standard operation process, including knowledge acquisition, content review, knowledge archiving, etcKnowledge sharingThe standard process of Accenture has also gone deep into Accenture's business developmentproject implementation , quality assurance, etcoperation flow Medium.
stayOrganization levelOn the other hand, Accenture will organize its employees into project teams facing the industry and across different competent departments.It is these groups that use and create the company's intellectual capital.Accenture's GlobalKnowledge management teamThe division of labour clearly supports these groups.Knowledge sharing is a key indicator for the company to assess the performance of the project team.
Corporate structure
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Network sharing as the architecture
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In order to realize the combination of strategy, personnel, process and technology, Accenture has established its own knowledge management system - Knowledge Xchange (KX).Accenture is advancedTechnical architectureIt is a global knowledge management system built on the Lotus Notes platform.Accenture is distributed on 300 Lotus Notes servers around the world, with thousands ofdatabase。Accenture's IT staff can achieve 24x7technical support。Accenture provides all employees withpersonal computerIt has 75000 Lotus Notes users in 110 offices in 47 countries around the world.In order to facilitate employees to share knowledge, Accenture has implemented standardized workstation configuration and technical infrastructure worldwide.
Accenture's KX has many powerful functions.For example, if an Accenture employee needs to find project experience in bank knowledge management, he can first enter the KX yellow page to find the financial services industryknowledge base(FS Knowledge Source), enter a restrictive keyword (bank/knowledge management) to execute the query function;Soon he will get a list of all relevant contents;Then he selects the required document from the listprinted title of an article, or open it directly, or choose to let the system send data to individualsE-mailIn the box.
KX Yellow Pages provides Accenture employees with a variety of query ways, which is the most convenient way for them to find information.Through the KX Yellow Pages, they can quickly find the required database and add it to the personal workstation.Database of KXGlobal synchronizationIt is updated at any time with rich contents, including library, practical help, forumIndustry analysisAnd classified by market, industry and service field.
When one of Accenture's projects is going to be in the United StatesNew YorkAt the time of commencement,Project teamCan conduct globalPersonnel deployment。EScheduling website is the way for Accenture to deploy personnel.The website contains the latest information of all employees of Accenturecurriculum vitae——Explain their location, project experience, skills/expertiseeducational backgroundThe training and professional qualifications obtained shall be available for retrieval by the project leader.In addition, eScheduling also provides a two-way communication function, on which Accenture employees can freely express their opinions and suggestions on project personnel deployment.After some searching, the project team finally found the required experts in Beijing.Therefore, the expert will travel from Beijing to the New York office on business.Before going to New York, he can reserve office seats and required equipment in New York through KX: find the Workplace Services Portal from the KX yellow page, enter the office seat or conference room reservation function, and select the office location（New York）, time period, seat category, seat number and required equipment, etc.When he arrives at Accenture's New York office as scheduled, he will find that everything has been arranged as he wishes.WhenEnd of projectAfter that, the project leader will evaluate the performance of all members of the team on KX.The superior of an employee who is far away from Beijing will give a half year or annual general evaluation of the employee's performance accordingly.
Accenture Global Innovation Architecture
Help customers envision, build and realize the future
Business Research InstituteDiscover industry trends and data driven insights
High tech venture capitalInvest in emerging enterprises and become partners
Technical Research InstituteRedefine technology R&D and create business value
Digital StudioBuild innovative solutions quickly and nimbly
Innovation CenterDisplay and apply industry solutions
Delivery CenterGlobally deliver innovative systems and applications
Company Honors
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On December 18, 2018, the World Brand Lab《2018 World Top 500 Brands》It was announced that Accenture ranked No. 78.
In 2019, Accenture ranked 298th in Fortune Global 500.GloballyBrand valueAccenture ranked 28th in the list of the world's top 100 most valuable brands in 2018, which was released by BrandZ, with a brand value of $33.723 billion.[3]
In January 2019, Accenture ranked first for the seventh consecutive year in the two lists of the World's Best IT Strategy Consulting in 2020 and the World's Best IT Operation Consulting Company released by Vault.
In July 2019, FortuneWorld Top 500Accenture ranked 298th on the list.
In August 2023, with a revenue of 61594.3 million US dollars, he was listed in the Fortune Global 500 list in 2023, ranking 220.[20]
scope of business
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At Accenturestrategic targetUnder the guidance, in order to meet the needs of customers in an all-round way, we are constantly expanding our business service network, includingStrategic consulting、Management Consulting , digital and information technology consultingenterprise operation OutsourcingM&Aandrisk investment。In addition to product manufacturing, communications and high-techfinancial service , resources, government agencies and other different industries provide consulting services from the following aspects:
customer relationship management
Through cooperation with customers, efforts are made to adapt the enterprise's understanding of its customer base to the company's existing resources, so as to improve the company'sprofit marginWhile adding value for customers.
Business Solutions
Committed to helping customers improve through the implementation of enterprise resource planning and other solutionsBusiness performance。
Electronic Commerce
Through proactiveBenefit analysisTo help customers develop effective e-commerce programs and help customers realize these programs faster.Provide customers with new insights and methods to overcome or completely avoidE-commerce processVarious obstacles in.
