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Customer relationship management system
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The business is aimed at small and medium-sized enterprises sale It is developed for management application, mainly for the customer relationship management system of enterprise market, sales, business and management personnel.
Chinese name
Business
major function
: Send SMS, add customer, manage customer
Features
Strengthen information communication with regular customers
Objectives
Reduce sales cycle and sales cost

System Introduction

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Its main functions are: sending SMS, adding customers, managing customers, importing data, system setting, business transfer, regular follow-up Data backup , visit records, mass SMS, customer data Excel Import Export Its characteristics: strengthen information communication with old customers, promote new business, and then improve the sales performance of merchants and enterprises.

CRM System Objectives

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CRM customer management software The goal of the company is to reduce the sales cycle and cost, increase revenue, find new markets and channels needed to expand business, and improve customer value, satisfaction, profitability and loyalty.
CRM customer management software The enterprise is required to have a complete understanding of the whole Customer life cycle , provide a unified platform for communication with customers, and improve the efficiency of employee customer contact and customer feedback rate. The business software includes the following functions: Telephone Fax , SMS, email and other channels to keep communication with customers; To enable employees to fully understand customer relationships, conduct transactions according to customer needs, record customer information obtained, and share customer information within the enterprise; Overall planning and evaluation of the market plan; Track various sales activities.

CRM software value

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Xun Qi CRM customer management software It is a research and development based on the concept of sales funnel. It takes customers as the center, completely records the whole process of customer life cycle, helps enterprises better obtain and save customer information, effectively avoids customer information loss, and maintains the relationship between old customers.
Detailed records Customer life cycle Information generated in the whole process
From the collection of customer information to the final contract signing between the customer and the enterprise, every relief of the salesperson in the sales process can be recorded in the system's visit records, and the management can effectively control every detail of the work (including the tracking information of the salesperson, etc.).
Effective customer follow-up to promote secondary sales
Strengthen the information communication and exchange of regular customers and give more care to them. It is also to use less sales costs to promote more likely transactions.