On a previous business trip in winter, I found that the upper of cotton shoes (boots) was slightly stitched, but the inner layer was still good.

Considering that this pair of shoes has been worn for four or five years, and I'm afraid that the shoes will suddenly go on strike during the business trip, I will lose face and lose face. Besides, I can't freeze myself in winter. So I decided to buy a new pair.

I was away on business and didn't have time to go shopping to buy shoes. I also liked that pair of shoes, so I planned to buy one online.

I'll be back in a week.

I first asked the shopkeeper about the pair of shoes on his feet and replied that it would take four or five days to arrive. I felt uneasy, pass.

Finally, I found a shop in a certain east and saw a pair of similar shoes. It is expected that they will arrive in two days.

Pleasant order.

Then came the strange thing: the store has not updated the logistics information. It wasn't a big deal at first. Maybe the store didn't update it in time, or maybe it hasn't delivered yet.

Asked customer service at the store, but didn't reply.

Two days later, there was still no update in the order, and the customer service did not respond.

I think this is not good. I have to go back soon.

So the application for canceling the order was rejected by the merchant. At the same time, no logistics information has been updated.

After years of online shopping, I thought I was a more talkative customer, but I didn't return any goods or give a bad comment.

If there is no stock, I can cancel the order.

If you want to delay the delivery, tell me to deliver the goods in time, return the order before it is too late, or cancel the order and send it home again.

However, the merchant could not understand this puzzling operation. The customer service did not reply, did not update the information, and did not agree to apply for cancellation of the order (more than once), which only cost dozens of yuan. Do you want to occupy my tens of dollars for interest? Can't the merchant get the money without confirming the receipt?

Finally, I found JD customer service and cancelled the order.

After cancelling the order, I remembered to look at the information of the store. The store has been open for only one or two years. Next time, I'd better look for the old store.

Finally, I bought the same shoes in the original store and sent them home. The shoes on the feet, strong enough to stay home.