Centralized management and control of multiple IT projects to ensure consistency.
Manage requirements, plan releases, track progress, work with teams, and measure results.
Create milestones for IT project management and divide each milestone into smaller tasks.
Identify dependencies and risks, and manage resources and costs to keep budgets within budget.
Review relevant IT changes and requests to identify IT support issues that cause project delays.
Set up roles and provide access to members involved in specific IT project management.
Track the progress of IT project process, control the progress and cost
Use visual timetables to track the progress of IT projects from beginning to end.
Display the progress of each task, track the utilization rate of resources, and determine the task relationship.
Monitor the overall progress of the project using color coded Gantt charts.
Use the IT Project Management Dashboard to view the status of multiple IT projects in a single console.
Record workload and simplify billing through schedules.
Track the progress of IT projects from beginning to end
Detailed history of each activity on the IT project
Get the right insights and guide IT projects to success
View a detailed history of each activity of IT project management for governance and audit preparation.
Get reports quickly to analyze project trends, schedule compliance, and eliminate risk.
And othersITSM（IT Service Management）Process collaboration, such as data driven IT project management requests, changes, and tasks.
Customer evaluation
ServiceDesk PlusSupport various ITSM processes and ensure that we follow them in our daily work.It provides us with the ability to meet customer needs and support process management.
——Deputy Director of Information Service Department of a University of Science and Technology
More than 3/5 of the world's top 500 enterprises are using ServiceDesk Plus to enable IT service management
