Bio-Rad Expert Care Service has a team of dedicated experts with direct access to the latest procedures，parts，tools，and factory-trained engineers。Bio-Rad service and repair plans offer awide variety of options to suit the needs of different users and instruments。Choose one of our preconfigured plans to optimizeyour cost-to-benefit ratio based on defined criteria or design your own custom plan for maximum flexibility。Both onsite and offsite services are available。
Reasons why you should choose Bio-Rad Expert Care Service
- 库存保护
- 可信度测量
- Peace of mind
- Increased productivity
- 冗余时间
- 扩展instrument life
- 冗余分区服务台-工作directly with Bio-Rad
专家服务计划
从左到右，从左到右，从左到右，从左到右我的计划，or choose a no-contractRepair Plan。
Care Plan Entrements
- The number of preventative maintenance（PM）visits will be in line with manufacturer’s recommendations。Additional PM visits can be added at agreed-upon price levels。PM is not available in all locations。
- 不可操作的in all regions
- 预应力和性能平衡装置
- Priority response guaranteed over non-contract customers
- 车辆总出口远程诊断服务
- Discount applies for service performed by Bio-Rad outside of the PM service。
Contact usto learn more about our plans or to have a representative contact you with advice regarding plans to best suit your needs。
向下，向下配电盘（PDF）。
服务和支持与维护Bio-Rad Equipment
Our professional，knowledgeable，and experienced technical support and service engineers are committed to quality and service。From research to controlled environments，your Bio-Rad specialists will help care for your investment and keep your projects in motion。
Bio-Rad instruments are guaranteed to meet product specifications at the time of shipment and include a standard one‑year warranty。During the warranty period，you can extend the length of your service agement by choosing from comprehensive support plans and add additional services。
Maximize your productivity from our suite of services。
Instrument Services
-
- 服务Contract Plans
- Preventative Maintenance
- 安装质量
- 操作质量
- Preventative Maintenance Operation Qualification（PMOQ）
-
- 热消失，热消失
- StepTablet Certification
- 实时报告服务
- 投资关系，投资关系
铁路专用车
Enroll a CFX96Touch，CFX384Touch，CFX Connect，CFX96Touch Deep Well，CFX Automation System II，orBio-Plex200instrument in Bio-Rad’s Loyalty Rewards program and you could qualify for a free on-site service contract。
信号恢复：
Join the program。
Register an instrument。
报告your purchases。
连接，连接
By participating，you may be eligible for discounts exclusive to Loyalty Rewards members：
| CFX Points |
Bio-Plex Points |
服务Contract Discount
|
| 6000-7999 |
10000–14999 |
关闭20%
|
| 8000-9999 |
15000–19999 |
35%off
|
| 10000–11999 |
20000-29999 |
40%off
|
| 12000+ |
20000+ |
Free
|
技术支持，技术支持
Bio-Rad’s experienced team of technical support engineers is available to answer your product questions and solve technical problems。Upon receiving your call，our engineers work with you to identify the root cause of the problem。Ifatechnical problem cannot be corrected through phone support，Bio‑Rad service engineers are available to travel to your location。
Monday–Friday，5:00 AM–5:00 PM，PT
1-800-4-BIO-RAD，Option2
Support@bio-rad.com
