Customer Stories > Case Details
Yishang Yujie business responds to 618 order peak through cloud operation and maintenance

Since 2021, Yishang Yujie has been deeply cooperating with Alibaba Cloud CRE team, using cloud resource operation and maintenance, cloud architecture consulting, core link transformation, digital operation system construction, and greatly promoting pressure testing escort and other services to support its performance to record highs.

Customer introduction

Yishang Yujie is a large state-owned e-commerce operator under Yishang Chuangxin, which is unique in the field of fast selling e-commerce. It is a world-famous distributor of P&G, and acts as an agent for a series of well-known brands such as Olay, SK-II, Sassoon, Pampers, Gillette, etc.

Business challenges

618 is the most important promotion among the six promotions of Yishang Yujie in the whole year, second only to the Double 11. After the epidemic in Shanghai lasted for more than one month, the brand predicted that some regions might see a rebound in consumption, and the system would have to bear more pressure than the previous 618.

Alibaba Cloud solutions
Expedite escort
twenty

Complete more than 20 times of pressure test escort work for large and small promotions

Yishang Yujie has 6 large-scale promotional activities every year, with 618 and the Double 11 as the most important, which is crucial to sales performance. The stability of the system is the cornerstone of promotional activities. Alibaba Cloud CRE team, together with ISV, production research and business lines, has tailored a series of plans for Yishang Yujie, such as production environment pressure testing, emergency plan drilling, and peak escort, according to the system characteristics of single volume forecasting and e-commerce business midrange, and completed more than 20 times of pressure testing and escort work for large and small promotions, ensuring that the system can smoothly pass the business peak under the impact of large orders, It becomes the ballast of Dajin.

Core link transformation
70%

Data archiving costs reduced by more than 70%

New business forms and new functions have brought new challenges to the system. The core links of Yishang Yujie have also been upgraded iteratively with the help of Alibaba Cloud CRE team; The database is upgraded from DRDS to PolarDB-X 2.0, which improves the performance and stability synchronously. At the same time, it also simplifies the DTS synchronization link, further saving costs for Yishang Yujie; The ES cluster is split by business and the read/write traffic is separated, eliminating the bottleneck of the system's promotion calculation; Data archiving is migrated from PolarDB to OSS, reducing the cost by more than 70%. The reasonable system architecture evolution planning enables Yishang Yujie to have confidence in future business growth.

Digital operation and maintenance system

Due to the complexity of e-commerce business itself, the observability of the system has always been a pain point for Yishang Yujie. Based on years of escort experience and business characteristics, Alibaba Cloud CRE team has helped Yishang Yujie establish a digital operation platform integrating resources, links and services, which can observe the system performance in all aspects of order processing in real time; It has solved the pain point that ESG has not been able to perceive the business status in real time for many years, especially during the promotion, provided strong support for the decision-making and guarantee of the promotion, and raised the digital operation capability of ESG to a new height.

Business Value

Behind the impressive performance, the business middle office has withstood the impact of a larger than expected single volume, and the system is as firm as a rock. This benefited from the early full link system inspection, the true pressure testing of the production environment and the thorough emergency plan.

The greatly promoted escort service ensures the availability of the system in extreme scenarios, greatly improves the customer's sense of using Alibaba Cloud, and is highly recognized by customers, which also lays a solid foundation for further deepening cooperation between the two sides.