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Consistent communication experience with WeChat
  • Simple and easy to use, start at zero cost, and work in a familiar way.
Connect to WeChat
  • Add customers' WeChat, provide continuous services to customers in single chat, group chat, circle of friends, video number, and also combine small programs, payment and other capabilities; There is also "WeChat customer service" to provide temporary consulting services for customers.
Collaboration tools and office applications
  • Integrate collaboration tools such as documents, schedules, meetings, and OA applications such as clocking and approval, provide rich third-party applications, and support access to applications developed by service providers and built by enterprises.
Comprehensive security assurance
  • It is the first enterprise office product in China that has passed the SOC2Type2 audit. It is internationally authoritative and has a bank level encryption level, providing a reliable guarantee for enterprise data security. The privacy policy has been updated.
Connect to WeChat
  • WeChat customer service
    WeChat customer service can be accessed in various scenes inside and outside WeChat to provide a consistent consulting experience, and WeChat users can also be invited to add enterprise WeChat to upgrade to exclusive services.
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  • Upstream and downstream
    In the upstream and downstream, you can uniformly manage the contacts of suppliers, dealers and other business partners, and quickly find people to communicate with; Use documents, meetings, schedules, microdisks and other tools to collaborate efficiently, and share applications across enterprises to open up business processes.
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  • Customer Contact
    Add customers' WeChat as friends, and provide services for customers through single chat or group chat. The enterprise can view and manage the WeChat customers added by members, and reallocate the customers of resigned members.
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  • Customer base
    Enterprises can view and manage the customer group chat of members, and reallocate the group chat managed by resigned members. The number of customers can reach up to 500.
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  • Customer circle of friends
    The activity information, product dynamics, professional knowledge and other contents can be published to the customer's WeChat circle of friends, and interact with customer comments.
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  • Applet/enterprise payment
    You can use the applet in the enterprise WeChat workbench and chat, and send the applet to chat; You can also bind the WeChat payment merchant account to enable enterprise payment, collect money from customers and reimburse employees.
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Internal and external cooperation
  • file
    Inherited the rich editing ability and stable experience of Tencent documents, you can also invite colleagues, WeChat customers, upstream and downstream to join in editing and consulting documents.
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  • meeting
    It continues Tencent's high-definition, stable and smooth meeting experience, and integrates functions such as screen sharing, electronic whiteboard, meeting control, meeting recording and minutes.
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  • mail
    It provides a more formal and secure work email address, which can easily send and receive emails from colleagues; It also supports quick group chat and intelligent classified email for the recipient and sender.
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  • schedule
    It provides the ability to efficiently organize meetings and manage public calendars, and can also invite colleagues, WeChat customers, upstream and downstream to participate in the agenda.
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  • Microdisk
    Flexible permission configuration and perfect enterprise management ability enable real-time sharing of work materials with colleagues, WeChat customers, upstream and downstream, which is safe and convenient.
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Efficiency and office
Efficient communication
  • The sent message can view the read but not read status of the other party, which makes communication more efficient.
punch the clock
  • Both mobile phones and attendance machines can clock in and automatically generate attendance reports in combination with approval documents. It supports fixed time commuting, shift scheduling, free commuting, and clocking out.
Approval
  • You can customize the approval template on your mobile phone for easier management. It supports associated controls, which can intelligently display the form content and make the process more efficient.
report
  • Employees report their work progress through daily reports, weekly reports and monthly reports, which can be easily viewed by managers on their mobile phones.
Openness
Enterprise identity verification
Enterprise identity can be identified through open protocols, and enterprise employees can log in safely without password when accessing enterprise web pages or applets through WeChat.
Message receiving and sending channel
By calling the message sending and receiving interface, enterprise notifications can quickly reach employees and also receive messages from members, making information transmission more efficient.
Customer contact management
Based on the connection with WeChat, develop customers, customer groups, and published circle of friends information to meet more personalized management needs of enterprises.
Applications and applets
Connect the existing business system of the enterprise to WeChat in the form of application or applet, and improve the office efficiency through rich office applications.
Basic application services
Open efficiency tools such as agenda and meeting, and get more suitable services through interface customization with office applications such as clocking and approval.
Mobile SDK
With the rich JS-SDK, you can directly call the enterprise WeChat native client, providing a better experience for enterprise employees.
Third party applications
According to the recommendation and search of applications, enterprise administrators and members can quickly find and add the required applications to cover various scenarios in the business.
Service provider interface square
Obtain the open interface of the third party partner, enrich the application product functions through security calls, and meet the diversified needs of enterprises.
Developer Center
Relying on the ability of Q&A, interaction and sharing provided by the community, developers in the enterprise can solve problems, exchange experiences and make common progress.
And 12 million The value of joint creation and connection between enterprises and organizations
What's New
Enterprise WeChat 4.1.22
  1. Efficiency tools and basic experience optimization

      1. Chat and basic experience
      • The mobile terminal supports multiple windows. Documents, mails, files and web pages can be opened, and processing work is more efficient. (iOS: slide right from the left edge to the "Minimize" area, Android: "More - Minimize" in the upper right corner)
      • When processing work in the enterprise WeChat, you can also receive new message notifications in time and reply quickly through the message banner in the app.
      • Support the translation of text in chat pictures.
      • Mobile terminal @ person hour supports multiple selections, and it is more convenient to remind multiple group members at the same time.
      • There are many shortcut key operations on the computer side. You can use shortcut keys to quickly switch the left application bar, locate the next unread session, mark the current chat as read and unread, etc. For details, see Settings Shortcuts View More Shortcuts.
      2. Overseas user experience
      • Enterprise WeChat supports Thai, Vietnamese, Malay, Filipino, Indonesian, Portuguese, German and Japanese.
      3. Smart Forms
      • Smart forms can set content permissions according to worksheets, records, and fields to prevent content from being modified or disclosed by mistake, and it is safer for multiple people to collaborate.
      • Smart tables can set different permissions for different members. Administrators can specify that some members only see information related to themselves, or only add and delete records related to themselves, so as to achieve flexible permission management in a smart table.
      • The smart form adds the function of protecting views. Views can be set as locked views or personal views, and the view configurations such as filtering, grouping, and sorting can be protected from modification.
      • The automatic process of the smart form adds a trigger condition of "when the time in the record is reached", which is applicable to the scenarios where project management, task follow-up and other times are clearly filled in the smart form.
      4. Search
      • Global search supports the search of content in the agenda and approval applications, and provides multi-dimensional advanced filtering capabilities, making it easier to find agenda events and approval forms.
      • It optimizes the sorting and display of the search in the computer end document application, and supports quick jump to global search.
      • The addition of the Mac calendar application supports the search ability, optimizes the sorting and presentation of the search in the calendar application on Windows, and supports quick jump to global search.
      • More screening options have been added in the group chat, chat record and document of mobile terminal global search, which makes it more efficient to accurately search for content.
      5. Meetings
      • The administrator can process the meeting data of the resigned employees in the "Management Background - Security Management - Data Asset Handover" to make the work handover more smooth.
      • Switching enterprises in the meeting can keep the original enterprise meeting uninterrupted.
      • The computer end conference supports calling Rooms conference room to join the conference. It is more convenient to invite conference room equipment for meetings.
      6. Documentation
      • When editing mind map nodes on mobile phones, line feed operation is supported, and the editing experience is smoother.
      • The mind map can set branch shapes, and the fishbone diagram can add and display summaries.
      7. Mail
      • Administrators can start "Mail Synchronization" before migrating domain names to ensure that historical mail data is not lost; The configuration process of starting mail synchronization is simplified, and the administrator's operation is simpler.
      • Now you can also recall my email in your inbox.
      8. Approval
      • The administrator can add the role of handler in the approval process. After receiving the document, the handler can submit handling comments and confirm handling as required.
      • The administrator can download the attachments in the document in batch in the management background, and document retention is more efficient.
      • Employees can upload attachments in batch on the computer terminal, and fill in the application form more quickly.
      9. Clock in
      • The newly added anti cheating management can uniformly manage anti cheating methods such as preventing members from clocking in multiple devices and preventing others from clocking in on behalf of others.
      10. Personnel
      • New payslips can be published regularly. Payslips can be uploaded in advance and the publishing time can be set for more convenient payment.
      11. Enterprise certification
      • If the enterprise has paid the certification fee through the corporate bank account, it can avoid the verification process of small amount payment for corporate, and complete the certification more efficiently.
      • The enterprise legal person or operator can conduct face scanning remotely through the "corporate face scanning" link forwarded by the administrator, so as to complete the enterprise authentication more conveniently.
      12. Hardware
      • The existing attendance machine can be quickly bound. You can view the brands and models that have been bound.
      • The all-in-one attendance and access control machine can be set up separately for clocking or access control, and the use of hardware is more flexible.
  2. Connect to WeChat for continuous upgrade

      1. Guest receiving assistant
      • When the customer contacts the loss of new customers, the administrator and business principal can check the daily loss of customers, including the loss reason, details, etc., and adjust the customer acquisition scheme in time according to the loss of customers.
      • The customer contacts to add the collection status from the customer. The administrator and business leader can view the daily collection status from the customer, including external collection and external collection code data.
      • There are risks such as unclear reconciliation, document skipping and disputes when using external collection codes to collect money. Now, enterprises can view the sending of external collection codes, and inform and disable them according to their management demands.
      2. External collection
      • The automatic withdrawal function adds a new withdrawal method. The enterprise can choose to automatically withdraw the net amount of yesterday's transactions at 10 o'clock every day (collection of the previous day - refund - service charge), or automatically withdraw the available balance of the day at 22 o'clock every day. It shall be received on the next day after withdrawal.
      • For the merchant account whose subject type is "enterprise", "social organization", "public institution", and "government agency", the upper limit of a single collection using a collection document or collection code is raised to 80000 yuan, and the upper limit of a single transfer collection is 200000 yuan. For the merchant account with the entity type of "individual business", the upper limit of a single collection using a collection document or collection code is 50000 yuan, and the upper limit of a single transfer collection is 200000 yuan.
      • It supports viewing the exclusive merchant ID removed from the history and re enabling it to collect money from customers.
      3. WeChat customer service
      • It supports direct matching and display of intelligent auxiliary recommendation answers after customer inquiry messages, which is more convenient to use.
      4. Video number
      • When watching the video number, it supports long press and hold the screen to play at double speed.
      • When watching the video number, you can click the video number's avatar and jump to WeChat to view the video number's homepage, more videos, live broadcast, etc.
  3. Enhanced security management capability

      • In the "Management Background - Security Management", enterprises can set a white list for the effective range of security functions such as file leakage prevention, device management, screen capture/recording management, and IP access restrictions. The management range configuration is more flexible.
      • Enriched the use guide of advanced security functions to help enterprises quickly understand the use scenarios and common problems of functions.
  4. Advanced function experience optimization

      1. Member application
      • When a member applies to use advanced functions, a superior approver needs to be added. The superior approver can approve or reject the application, helping the administrator better handle member needs and promote purchase.
      2. Enterprise recharge
      • Administrators can recharge through online payment or corporate transfer in "Management Background - Advanced Functions - Enterprise Recharging". The enterprise can recharge the purchase budget to the balance in advance to reduce the number of repeated payment requests within the enterprise. After recharging, members can automatically deduct according to the actual usage, or directly use the balance to pay, which is more convenient for purchase.
      • The administrator can set a "balance alert" to make recharge planning in advance to avoid affecting business use.
      • The administrator can set "Balance Usage Permission", and members within the usage range can use the balance to purchase advanced functions.
      • Administrators can manage the "Automatic Debit" service. After opening, the balance will be automatically deducted according to the actual usage, which makes the use of the balance more flexible.
      3. Guest receiving assistant
      • The enterprise can directly purchase the "customer acquisition assistant" in the "advanced functions", and can also open the automatic deduction service on demand. It does not need to estimate the purchase usage in advance, but can automatically deduct the balance according to the actual usage.
      4. Electronic invoice
      • After purchasing advanced functions, enterprises can apply for issuing electronic invoices, which is more convenient to obtain invoices.
  5. Upgrade of openness

      1. Meetings
      • The newly added "Initiate Meeting Record" interface supports enterprises to call and obtain the records of employee initiated meetings, so as to facilitate the statistics of meeting usage.
      2. Clock in
      • Add a new interface for adding clock in records, which can upload the clock in records of other devices in the enterprise, and uniformly manage the clock in data statistics.
      3. Approval
      • The interface for obtaining approval details supports returning time zone information and handler node information.
      • When an enterprise submits an approval application through API, it supports specifying the role of handler.
      4. Advanced functions
      • The security advanced function supports account allocation and cancellation through API. Enterprises can also query the security advanced function account allocation results through API.
      5. Third party
      • The service provider can open the application permission details page through the interface to facilitate enterprises to view and manage the permission information that has been authorized to the application.
Activities and information
    Search "Enterprise WeChat" public account in WeChat
    How to confirm chip type
    one
    In the upper left corner, click“
    ”-About this computer
    two
    On“ overview
    ”Page, check whether it is "Intel" or "Apple"