Privacy Policy

introduction

Tencent attaches importance to users' privacy. When you use our services, we may collect and use your relevant information. We hope to explain to you through this Privacy Policy how we collect, use, store and share this information when using our services, as well as the way we provide you with access, update, control and protection of this information. This Privacy Policy is closely related to the Tencent service you use. We hope you can read it carefully and make appropriate choices according to the guidance of this Privacy Policy when necessary. We try our best to express the relevant technical terms involved in this Privacy Policy concisely and concisely, and provide links for further explanation for your understanding.

Your use or continued use of our services means that you agree to our collection, use, storage and sharing of your relevant information in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy or related matters, please go to http://kf.qq.com/ Contact us.

Information we may collect

When we provide services, we may collect, store and use the following information related to you. If you do not provide relevant information, you may not be able to register as our user or enjoy some of our services, or achieve the intended effect of the relevant services.

Information you provided

• Relevant personal information provided to us when you register an account or use our services, such as phone number, email or bank card number;

• The shared information you provide to other parties through our services, as well as the information stored when you use our services.

Your information shared by others

• Shared information about you provided by other parties when using our services.

Your information we got

When you use the service, we may collect the following information:

• Log information, It means that when you use our service, the system may cookies 、 web beacon Technical information automatically collected by other means, including:

• Device or software information, such as configuration information provided by your mobile device, web browser or other programs used to access our services, your IP Address and version and device identification code used by mobile device;

• Information searched or browsed when using our service, such as web search words you use, social media pages you visit url Address, and other information and content details that you browse or request to provide when using our services;

• About the mobile apps you used（ APP ）And other software, and the information that you have used such mobile applications and software;

• Information you communicated through our service, such as the account number you communicated with, and the communication time, data and duration;

• The information (metadata) contained in the content you share through our service, such as the date, time, or location of the shared photos or videos taken or uploaded.

• Location information, It refers to the information about your location collected when you open the device location function and use our location-based services, including:

• When you use our service through a mobile device with location function GPS or WiFi Your geographical location information collected in other ways;

• Real time information provided by you or other users containing your geographical location, such as the information of your region contained in the account information provided by you, the shared information uploaded by you or others showing your current or past geographical location, and the geotagged information contained in the photos shared by you or others;

• You can stop the collection of your geographical location information by turning off the location function.

How we might use information

We may use the information collected in the process of providing services to you for the following purposes:

• Provide services to you;

• When we provide services, it is used for authentication, customer service, security, fraud monitoring, archiving and backup purposes to ensure the security of the products and services we provide to you;

• Help us design new services and improve our existing services;

• Let us better understand how you access and use our services, so as to respond to your personalized needs, such as language settings, location settings, personalized help services and instructions, or make other responses to you and other users;

• Provide you with advertisements that are more relevant to you to replace the advertisements that are generally launched;

• Evaluate the effectiveness of advertising and other promotional and promotional activities in our services and improve them;

• Software certification or management software upgrade;

• Let you participate in the survey of our products and services.

In order to give you a better experience, improve our services or other purposes you agree, we may use the information collected through a certain service for our other services in the form of information collection or personalization, provided that relevant laws and regulations are met. For example, the information collected when you use one of our services may be used in another service to provide you with specific content, or to show you information related to you that is not commonly pushed. If we provide corresponding options in relevant services, you can also authorize us to use the information provided and stored by the service for our other services.

How do you access and control your personal information

We will try our best to take appropriate technical means to ensure that you can access, update and correct your registration information or other personal information provided when using our services. When accessing, updating, correcting and deleting the above information, we may require you to verify your identity to ensure the security of your account.

Information we may share

Except in the following cases, Without your consent We and our affiliates will not share your personal information with any third party:

• We and our affiliated companies may share your personal information with our affiliated companies, partners and third-party service providers, contractors and agents (such as communication service providers who send email or push notifications on our behalf, and map service providers who provide us with location data) (they may not be located in your jurisdiction), Used for the following purposes:

• Provide our services to you;

• realization “ How we might use information ” Part of the purpose;

• Fulfill our obligations in Tencent Service Agreement or this Privacy Policy and exercise our rights;

• Understand, maintain and improve our services.

If we or our affiliates share your personal information with any of the above third parties, we will strive to ensure that such third parties comply with this Privacy Policy and other appropriate confidentiality and security measures that we require them to comply with when using your personal information.

• With the continuous development of our business, we and our affiliated companies may conduct mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions. We will notify you before the transfer.

• We or our affiliates may also retain, preserve or disclose your personal information for the following purposes:

• Comply with applicable laws and regulations;

• Comply with court orders or other legal procedures;

• Comply with the requirements of relevant government authorities;

• It is reasonably necessary to comply with applicable laws and regulations, maintain social and public interests, or protect the personal and property safety or legal rights and interests of our customers, us or our group companies, other users or employees.

information safety

We will only retain your personal information during the period necessary for the purposes described in this Privacy Policy and the time limit required by laws and regulations.

We use various security technologies and procedures to prevent information loss, improper use, unauthorized reading or disclosure. For example, in some services, we will use encryption technology (such as SSL ）To protect the personal information you provide. However, please understand that due to technical restrictions and possible malicious means, in the Internet industry, even if we try our best to strengthen security measures, it is impossible to always ensure 100% security of information. You need to understand that the system and communication network you use to access our services may have problems due to factors beyond our control.

Information you share

Our multiple services allow you to publicly share your relevant information not only with your own social network, but also with all users using the service, for example, the information you upload or publish in our service (including your public personal information, the list you establish), your response to the information uploaded or published by others, And including location data and log information related to these information. Other users using our services may also share information related to you (including location data and log information). In particular, our social media service is designed to enable you to share information with users around the world. You can enable shared information to be delivered in real time and widely. As long as you do not delete the shared information, the relevant information will remain in the public domain; Even if you delete the shared information, the relevant information may still be independently cached, copied or stored by other users or non associated third parties not under our control, or saved in the public domain by other users or such third parties.

Therefore, please carefully consider the information content uploaded, published and exchanged through our service. In some cases, you can control the range of users who have the right to browse your shared information through the privacy settings of some of our services. If you need to delete your relevant information from our service, please do it in the way provided by these special service terms.

Sensitive personal information you share

Some personal information may be considered as sensitive personal information due to its particularity, such as your race, religion, personal health and medical information. Sensitive personal information is protected more strictly than other personal information.

Please note that the content and information (such as photos of your social activities) you provide, upload or publish when using our services may disclose your sensitive personal information. You need to carefully consider whether to disclose relevant sensitive personal information when using our services.

You agree to process your sensitive personal information according to the purposes and methods described in this Privacy Policy.

How we might collect information

We or our third-party partners may cookies and web beacon Collect and use your information and save it as log information.

We use our own cookies and web beacon , which aims to provide you with more personalized user experience and services and is used for the following purposes:

• Remember your identity. For example: cookies and web beacon Help us identify you as our registered user, or save your preferences or other information provided to us;

• Analyze your use of our services. For example, we can use cookies and web beacon To find out what activities you use our services for, or which pages or services are most popular with you;

• Advertising optimization. Cookies and web beacon It is helpful for us to provide you with advertisements related to you based on your information rather than general advertising.

We use the cookies and web beacon At the same time, it may be possible to cookies and web beacon The collected non personal identity information, after statistical processing, is provided to advertisers or other partners to analyze how users use our services, and is used for advertising services.

Our products and services may be placed by advertisers or other partners cookies and web beacon 。 these ones here cookies and web beacon Non personally identifiable information related to you may be collected to analyze how users use such services, send you advertisements that may interest you, or evaluate the effect of advertising services. These third parties cookies and web beacon The collection and use of such information is not subject to this Privacy Policy, but is subject to the privacy policy of relevant users cookies or web beacon assumed liabilities.

You can set rejection or management through browser cookies or web beacon 。 However, please note that if you disable cookies or web beacon , you may not enjoy the best service experience, and some services may not work properly. At the same time, you will receive the same number of advertisements, but their relevance to you will be reduced.

Advertising services

We may use your relevant information to provide you with advertisements that are more relevant to you.

We may also use your information to send you marketing information through our services, e-mail or other ways to provide or promote the following goods and services of us or third parties:

• Our goods or services, the goods or services of our affiliates and partners, including instant messaging services, online media services, interactive entertainment services, social networking services, payment services, Internet search services, location and map services, application software and services, data management software and services, online advertising services, Internet finance, And other social media, entertainment, e-commerce, information and communication software or services (collectively “ Internet Services ” ）；

• Third party Internet service providers, and third party goods or services related to the following: food and catering, sports, music, movies, television, live performances and other arts and entertainment, books, magazines and other publications, clothing and accessories, jewelry, cosmetics, personal health and hygiene, electronics, collectibles, household utensils, appliances, home decoration and furnishings Pets, cars, hotels, transportation and tourism, banking, insurance and other financial services, member points and incentive plans, and other goods or services that we think may be related to you.

If you do not want us to use your personal information for the above advertising purposes, you can ask us to stop using your personal information for the above purposes through the relevant tips provided in our advertisements or the guidance provided in specific services.

Messages and information we may send you

Mail and information push

When you use our services, we may use your information to send email, news or push notifications to your device. If you do not want to receive these messages, you can choose to unsubscribe on the device according to our relevant prompts.

Service related announcements

We may issue service related announcements to you when necessary (for example, when a service is suspended due to system maintenance). You may not be able to cancel these service related announcements that are not promotional in nature.

Exceptions to the Privacy Policy

Our services may include or link to social media or other services (including websites) provided by third parties. For example:

• You use  “ share ” Key to share some content to our service, or you can use a third-party connection service to log in to our service. These functions may collect your relevant information (including your log information), and may cookies To operate the above functions normally;

• We provide you with links through advertising or other means of our services, so that you can access third-party services or websites.

Such third-party social media or other services may be operated by relevant third parties or us. Your use of such third party's social media services or other services (including any personal information you provide to such third party) must be subject to the third party's terms of service and privacy policy (not the General Terms of Service or the Privacy Policy), and you need to carefully read its terms. This Privacy Policy is only applicable to the information we collect, and does not apply to the services provided by any third party or the rules for the use of third party information. We do not assume any responsibility for any third party's use of the information provided by you.

Minors use our services

We encourage parents or guardians to guide minors under the age of 18 to use our services. We recommend minors to encourage their parents or guardians to read this Privacy Policy, and suggest minors to seek the consent and guidance of their parents or guardians before submitting their personal information.

Scope of application of privacy policy

Except for certain specific services, all our services are subject to this Privacy Policy. These specific services will be subject to specific privacy policies. Specific privacy policies for certain services will more specifically describe how we use your information in these services. The privacy policy of this specific service forms a part of this Privacy Policy. If the privacy policy of a specific service is inconsistent with this Privacy Policy, the privacy policy of that specific service shall apply.

Unless otherwise specified in the Privacy Policy, the words used in the Privacy Terms will have the same meaning as those defined in the Tencent Service Agreement.

Please note that this Privacy Policy does not apply to the following situations:

• Information collected from third-party services (including any third-party websites) accessed through our services;

• Information collected through other companies or institutions that provide advertising services in our services.

change

We may amend the terms of this Privacy Policy from time to time, and such amendments form part of this Privacy Policy. If such amendment results in a substantial reduction of your rights under this Privacy Policy, we will notify you by reminding you at a prominent position on the home page or sending you an email or by other means before the amendment takes effect. In this case, if you continue to use our services, you agree to be bound by the revised Privacy Policy.