Official website LOGO of Tencent
 Official website LOGO of Tencent

Full process solutions for marketing, sales, operation and service

It can be used alone or in combination, and is suitable for enterprises of all sizes

Enterprise customer service

(Original marketing QQ upgrade)

Omni channel intelligent customer service, promote sales transformation, improve service experience, and upgrade customer loyalty

WeChat official account, applet, QQ, APP, web page, telephone and other channels reach the customer base. Intelligent recommendation, robot, work order, quality inspection and other functions help the customer service team to promote sales transformation and repurchase, improve service experience, and upgrade customer loyalty.

 Enterprise point customer service (original marketing QQ), integrating QQ, WeChat and telephone, intelligent reply, AI quality assurance service quality and efficiency
Enterprise point marketing

The omni channel intelligent marketing management platform helps the enterprise marketing department to achieve data driven marketing and full link private domain operation growth

 Enterprise point marketing
Industrial Zhilian

Connect the upstream and downstream of the industry and optimize the overall efficiency of the supply chain; Promote the integration of information flow, business flow, logistics and capital flow

Enterprise point business connection

Industrial upstream and downstream intelligent communication connector. AI technology improves the efficiency of business opportunity acquisition and transaction matching to obtain more customers and businesses

Enterprise point navigation

Provide enterprises with a highly flexible, configurable, and extensible one-stop platform, face vertical industries, and build an industrial ecosystem

 Tencent enterprise point collaboration software (original enterprise qq) integrates work communication and business collaboration based on QQ professional IM capability

Open platform

Fully upgraded open application programming interface (Open API) open platform capability, seamless connection with existing key business systems of enterprises
[CRM, ERP, SCM, HCM, FIN, BI]

Cooperate with professional partners to help enterprises better connect and understand customers with digital, social and intelligent technologies, and through personalized communication

And interactive ways to comprehensively upgrade the customer experience and implement the strategic objectives and values of digital transformation and upgrading in all industries

Learn more

Tencent is creating greater value for all walks of life

View all cases

Professional enterprise service

Tencent provides your enterprise with a worry free, smooth and efficient communication channel throughout the year. From product consultation to the implementation of product solutions, Tencent provides the whole process of advisory services to help enterprises sail far.

  • Multi channel after-sales support

  • Product expert consulting service

  • 100% professional service

  • Customized solutions

Learn more

To help you better understand and use Tencent enterprise point series products
We specially provide you with product experience activities

Apply for experience
 QQ reception Purchase consultation
 QQ Reception - Extreme Speed
Purchase consultation
 WeChat customer service page purchase consultation

Scan the code for consultation

Purchase consultation
Customized consultation
 Product consultation
    Consultation on customized products
  • Docking with enterprise owned business system
  • Customized industry solutions
  • Contact industry architects

If you do not need the above services, please go to Purchase consultation

Apply for experience
Scan code for attention
  •  Tencent official WeChat official account

    Official WeChat official account