system description

In order to implement the unified deployment of the State Council and further optimize the reporting and complaint channels in the cultural and tourism markets, the original "12318 National Cultural Market Reporting Platform" and "12301 National Tourism Complaint Reporting Platform" have been canceled and integrated into the "National Cultural and Tourism Market Online Reporting and Complaint Handling System". If you encounter technical problems in the process of filling in and submitting reports and complaints, please call 400-811-9373, 400-000-9373, 010-59881650 (9:00-12:00 and 14:00-17:30 on weekdays) to report to customer service personnel, and we will arrange technicians to deal with them in a timely manner; In case of emergency, it is recommended that you call the local "12345 Governmental Service Convenience Hotline" first to report the specific issues of complaints in the cultural and tourism markets.

Thank you for your understanding and support!